Livecareer-Resume
Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Polished and professional team member skilled at counting money, processing payments and building relationships with patrons. Precisely handles all funds to maximize accounting accuracy and meet strict compliance standards. Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.

Skills
  • Point of Sale (POS) system operations
  • Relationship management
  • Service prioritization
  • Price memorization
  • Check payment processing
  • Cash counting machine operations
  • Cash drawer balancing
  • Staff mentoring
  • Issue resolution
  • Cash management
  • Customer assistance
  • Merchandise restocking
  • Credit and cash transactions
  • Training and mentoring
  • Returns and exchanges
  • Coin counting
Experience
05/2021 to Current
Waitress Hyatt Hotels Corp. Fremont, CA,
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
03/2018 to 12/2020
Cashier Rittenhouse Markets Philadelphia, PA,
  • Operated cash register, collected payments and provided accurate change.
  • Helped customers find specific products, answered questions and offered product advice.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Resolved issues with cash registers, card scanners and printers.
  • Worked closely with front-end staff to assist customers.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Resolved customer complaints and escalated worsening concerns for remediation.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Processed all sales transactions promptly to prevent long customer wait times.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Inspected items for damage and obtained replacements for customers.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Monitored sales events, added new merchandise and rang up purchases.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
06/2016 to 12/2017
Deli Clerk Harris Teeter, Llc Bristow, VA,
  • Made orders by slicing, weighing, packaging and pricing meats and cheeses.
  • Checked signage and pricing to verify accurate displays on counters and in cases.
  • Communicated effectively with deli counter customers to answer questions and make recommendations.
  • Updated displays, cases and other customer-facing areas to increase sales of special items.
  • Received new inventory and rotated stock by dates to keep items fresh and usable.
  • Checked and recorded temperatures of refrigerator and freezer daily to verify proper working conditions.
  • Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.
  • Answered telephone inquiries about available menu items, products and services and delivered appropriate information so customers could make valid choices.
  • Observed key food safety procedures by checking proper storage and appropriate temperatures for cold and frozen items.
  • Maintained work areas in clean, neat and sanitized manner to reduce potential for illness or injury.
  • Assessed customer needs, including food allergies and suggested additional menu items as appropriate.
  • Used mental math and available tools to total materials needed, costs and payment due quickly and efficiently.
  • Organized ingredients and restocked supplies to prepare for busy periods.
Education and Training
Expected in 06/2016
High School Diploma:
Shasta High School - Redding, CA
GPA:

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Resume Overview

School Attended

  • Shasta High School

Job Titles Held:

  • Waitress
  • Cashier
  • Deli Clerk

Degrees

  • High School Diploma

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