Cheerful waitress offering 2 years of experience in fast-paced service industry settings. Skillfully promoted customer comfort and enhanced experiences by answering questions and responding to concerns. Efficiently maintained service standards and followed safe service regulations. Always ready to help team members by taking on additional tasks.
Motivated sales professional with history of taking on leadership roles in competitive environments. Skilled networker offering remarkable interpersonal and communication skills. Known for excellent salesmanship and dedication to increasing profits.
Accomplishments
Invited to perform with Clayton State University's choir as a Senior in high-school (2016-2017)
Voted onto homecoming court (2016)
Accepted into Alpha Sigma Alpha sorority (2018)
Community Service (2018-2019)
Voted as the Panhellenic Delegate of Alpha Sigma Alpha (2018-2019)
Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
Prepared beverages and filled food orders for customers.
Checked identification to enforce age regulations for alcoholic beverages.
Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Inspected dishes and utensils for cleanliness, sending back to be washed again when necessary.
Folded napkins and prepared silverware sets to provide adequate supply for host station.
Kept server areas clean and stocked during service hours to increase efficiency while serving tables.
Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
Prepared hot and cold beverages to highest standard while providing guests with legendary customer service.
Maintained organized, presentable merchandise to drive continuous sales.
Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
Applied security and loss prevention training toward recognizing risks and reducing store theft.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Prepared merchandise for sales floor by pricing or tagging.
Engaged with customers to effectively build rapport and lasting relationships.
Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
Waitress, 07/2017 - 12/2018 Hyatt Hotels Corp. – Irvine, CA,
Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
Prepared beverages and filled food orders for customers.
Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Inspected dishes and utensils for cleanliness, sending back to be washed again when necessary.
Folded napkins and prepared silverware sets to provide adequate supply for host station.
Kept server areas clean and stocked during service hours to increase efficiency while serving tables.
Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
Prepared hot and cold beverages to highest standard while providing guests with legendary customer service.
Education
High School Diploma: , Expected in 05/2017 - Hampton High School - Hampton, GA GPA:
No Degree: Early Childhood Education, Expected in - Valdosta State University - Valdosta, GA GPA:
Elected to be the Panhellenic Delegate for Alpha Sigma Alpha in 2018
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