With a background in lifeguarding, rehabilitation, and food services, I am devoted to ensure the safety and quality of care for others. Skilled in all aspects of patient care and service, I am prepared to assist patients and guests with an optimistic approach to help reach every goal. I am motivated to be apart of a team and to assist others for overall success.
Skills/Useful Traits
Patient Care
Communication Skills
Leadership and Teamwork
Passionate
Works well under pressure or fast pace environment
Positive Attitude
Adaptability
Quick Learner
Helpful
Fast and Effective Decision Making
Self-Motivated
Helping Others
Computer Skills
Flexible
Phone Etiquette
Cleaning
Tableside and Bedside Service
Motivated
Work History
11/2019 to 03/2020
WaitressMonarch Casino Black Hawk – Black Hawk, CO,
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Stayed up to date on menu changes to offer current and accurate information, answer questions and help customers select optimal meal choices based on individual preferences.
Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers.
Cleaned and coordinated cleaning of indoor and outdoor dining spaces- wiping tables, placing trash in receptacles and replenishing supplies.
Kept server areas clean and stocked during service hours to increase efficiency while serving tables.
Checked identification to enforce age regulations for alcoholic beverages.
Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
08/2017 to 11/2019
Rehabilitation AideBanner Health – Mesa, AZ,
Assisted Physical Therapists with patient care or other related duties
Ensured safety and well-being of patients.
Cared for patients through their treatment.
Cleaned and maintained quality of the equipment and facility.
Trained new hire Rehabilitation Aides.
Prepared/cleaned equipment and tables for incoming patients.
Educated patients with proper exercise technique and how to use equipment.
Welcomed patients as they arrived and inform them of the goals of treatment for that day
Prepared cold packs, hot packs, electrical stimulation machines, or any other tools needed for therarpy
01/2017 to 08/2017
LifeguardCedar Fair Entertainment Company – Sandusky, OH,
Monitored safety of all guests in and around swimming pool.
Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.
Attentively watch over swimmers being quick to identify those in distress.
Maximized customer satisfaction by greeting all pool patrons with courtesy and resolving any issues promptly and with positive attitude.
Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
Performed lifesaving measures, including CPR during incidents until paramedics arrived on scene.
Share tips with patrons on swimming techniques and strength training.
Cleaned locker rooms and pool/pool deck for overall safety for patrons.
05/2016 to 07/2016
LifeguardCedar Fair Entertainment Company – Shakopee, MN,
Monitored safety of all guests in and around swimming pool.
Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.
Attentively watch over swimmers being quick to identify those in distress.
Maximized customer satisfaction by greeting all pool patrons with courtesy and resolving any issues promptly and with positive attitude.
Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
Performed lifesaving measures, including CPR during incidents until paramedics arrived on scene.
Share tips with patrons on swimming techniques and strength training.
Cleaned locker rooms and pool/pool deck for overall safety for patrons.
Education
Expected in 12/2017
High School Diploma: Fort Zumwalt East High School - St. Peter's, MO, GPA:
Expected in 05/2019
Associate of Applied Science: Saint Charles Community College - St. Peter's, MO, GPA:
Expected in
: University of Missouri - St Louis - St Louis, MO GPA:
Currently working towards getting into the Bachelor's of Science in Nursing program.
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