Attentive Waitress with superior knowledge of dining and dedication to fantastic dining experiences. Trained in POS systems and serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times.
Communicative dedicated to going above and beyond to create unforgettable guest experiences. Establish rapport with management and staff through quality of service and personal interaction. Offering years of experience serving up to 50 dinner guests at restaurant.
Focused and reliable! bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for efficient work.
Cheerful and always ready to help team members by taking on additional tasks. Skilled at making customers feel welcome and answering any concerns. Efficiently maintain all service standards and follow safe service regulations.
- Tableside service
- Beverage preparation
- Upselling techniques
- Food station setup
- Order delivery practices
- Order accuracy
- Daily specials memorization
- Ordering procedures
- Sale expertise
- Communication skills
- To-go order preparation
- Guest relations
- Cash handling
- Bar terminology expertise
- Table setting knowledge
- Point of sale knowledge
- Menu presentation
Davis, OK, 05/2018 - Current
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Cleaned outdoor eating area and indoor dining room by wiping tables, placing trash in receptacles and restocking napkin dispensers.
- Stayed up to date on menu changes to offer current and accurate information, answer questions and help customers select optimal meal choices based on individual preferences.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Kept server areas clean and stocked during service hours to increase efficiency while serving tables.
Lehighton, PA, 03/2017 - 11/2018
- Performed preventive and regular maintenance on ovens, grills, stoves and hot plates.
- Used cash register to perform [Number] cash, credit and debit transactions per day.
- Provided responsive, exceptional service to customers by answering questions, making recommendations, providing samples and responding to requests.
- Offered suggestions on order substitutions for customers with allergies or other dietary restrictions.
- Used manual and electronic kitchen appliances to clean, unwrap, slice and trim food products.
- Updated displays, cases and other customer-facing areas to promote and showcase new items.
- Rotated food items and discarded expired items to keep food inventory fresh.
- Filled and mixed soft drinks, water and [Type] beverages.
- Prepared cooking supplies, ingredients and workstations when opening and closing kitchen.
- Washed, peeled and cut various fruits and vegetables to prepare for serving.
- Maintained clean, sanitized and well-organized food preparation zones.
- Performed shift change tasks each day to keep store efficient and neat.
- Cooked batches of food according to standard recipes.
City, STATE, 02/2015 - 10/2017
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Counted cash in register drawer at beginning and end of shift.
- Assisted customers by answering questions and fulfilling requests.
- Used cash registers and POS systems to request and record customer orders and compute bills.
- Worked closely with others to solve problems and handle customer concerns.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Assisted customers with special services, account updates and promotional options.
I am very up beat and positive. I believe that we all have a purpose and can always strive to be a better version of the person we were the day prior to the next.
I am first aid and CPR certified and always friendly with a charismatic smile beaming off my face 24/7
I am great with kids, adults, teens and the elderly. always respectful and mindful of my words and actions.
I prefer to keep busy and help In a handful of ways rather than just sit around and do nothing.
I believe in always dong my job 100% efficiently without complaint, we all have a part to play.
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School Attended
- Coral Glades High School
Job Titles Held:
- Waitress
- Counter Service Pizza Maker
- Cashier/Restaurant Hostess
Degrees
- High School Diploma
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