LiveCareer-Resume

waitress resume example with 2+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Attentive Waitress with superior knowledge of ethnic dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times. Ready to seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Skills
  • Cash Handling
  • Accurate money handling
  • Upselling techniques
  • Point of Sale Knowledge
  • Good listening skills
  • Customer Relations
  • Telephone etiquette
  • Money handling abilities
  • Cleaning
  • Verbal and written communication
Work History
05/2021 to 08/2021 Waitress Hilton Worldwide | Detroit, MI,
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Upsold drink specialty items, wine selections and desserts to increase overall sales and exceed targets.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials and took drink orders.
  • Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Suggested appropriate food and drink pairings to increase per-ticket sales.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
01/2021 to 05/2021 Dog Handler Trugreen | Allison Park, PA,
  • Managed up to 100+ dogs of varying breeds and sizes, providing attentive care.
  • Interpreted body language to keep dogs engaged in fun activities and de-escalated potential cases of aggression.
  • Developed strong personal relationships and trust with dogs through vocal affirmations, petting and pre-approved treats.
  • Followed optimal schedules for animals as set by owners or supervisors.
  • Exercised and offered restroom breaks to dogs by "group play" multiple times per day.
  • Maintained clean, neat and hazard-free animal areas to protect individual health and wellbeing.
10/2019 to 01/2021 Waitress Hilton Worldwide | Downey, CA,
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Inspected dishes and utensils for cleanliness.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.
  • Prepared specialty desserts for customers for special occasions.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials and took drink orders.
  • Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Suggested appropriate food and drink pairings to increase per-ticket sales.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Kept server areas clean and stocked to increase efficiency while working tables.
05/2019 to 10/2020 Operations Employee Koa Campgrounds | City, STATE,
  • Collected and bagged garbage from various locations to properly dispose of waste in designated dumpsters.
  • Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
  • Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors and fixtures.
  • Used cleaners and squeegees to clean windows, glass partitions and mirrors.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Emptied trashcans and transported waste to collection areas.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Handled equipment, chemicals and materials properly and with caution.
  • Cleared public and private areas of debris before and after events.
  • Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
  • Successfully maintain clean, valid driver's license and access to reliable transportation.
Education
Expected in 06/2020 to to Diploma | Port Huron High School, Port Huron, MI GPA:
Expected in to to | St Clair County Community College, Port Huron, MI GPA:

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Resume Overview

School Attended

  • Port Huron High School
  • St Clair County Community College

Job Titles Held:

  • Waitress
  • Dog Handler
  • Waitress
  • Operations Employee

Degrees

  • Diploma

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