Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary
Multi-talented waitress consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity. Experienced Server offering 1.5 years and solid history of accurate order taking, efficient supply restocking and diligent table management. Effective at promoting team success by independently handling side work and cleaning up spills. Extensive knowledge and superior work ethic.
Skills
Customer Service
Team Leader
Goal Oriented
Works Well With Others
Time Management
Sales
Communitcations
Attention to Detail
Quick Learner
Work History
04/2020 to 05/2020
WaitressHyatt Hotels Corp. – Windsor, CT,
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Inspected dishes and utensils for cleanliness, sending back to be washed again when necessary.
Monitored dining rooms for seating availability as well as service, safety and well-being of guests.
Assigned work tasks and coordinated activities of dining room personnel to provide prompt and effective service to patrons.
Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Upheld high standards of professionalism when dealing with customer issues, supporting serving staff and waiting on tables.
Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
Bussed and reset every table per shift, working efficiently to keep dining room and work areas clean.
Folded napkins and prepared silverware sets to provide adequate supply for host station.
06/2016 to 08/2018
BabysitterBreckenridge Grand Vacations – Breckenridge, CO,
Coordinated different types of activities to enhance physical and intellectual development.
Monitored schedules to maintain sleeping, eating and school schedules for children.
Offered positive and nurturing environments to support child social and emotional growth.
Balanced playtime and limited screen time to optimize types of stimulation and support development of fine motor, gross motor and cognitive skills.
Studied and performed research on food allergies to provide higher level of care and oversight for individuals with such conditions.
Played games and read books to young children, limiting TV and mobile device time.
Bathed, dressed and helped with teeth brushing to promote healthy personal hygiene and good oral health.
Discussed any specific child wants, needs and interests with parents
Taught children to organize toys, wash hands and [Task] leading by example.
Kept notes of behavior issues, food served and medications administered to children.
03/2016 to 06/2016
SecretaryState Of Oklahoma – {"@Context":"Http://Schema.Org", "@Type":"Jobposting",
Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Maintained fully functional office equipment and well-organized supplies to enhance team productivity.
Answered and took messages
Prepared for Parties and Banquets
Made decorations for parties
Maintanied a clean enviroment
Promptly answered multi-line phone system and greeted callers enthusiastically.
Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
Answered incoming calls, processed requests and relayed messages to appropriate personnel.
Maintained office supplies inventory by checking stock and ordering new supplies as needed.
08/2014 to 12/2014
CashierWegmans Food Markets, Inc. – North Wales, PA,
Counted cash in register drawer at beginning and end of shift.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Educated customers on promotions to enhance sales.
Resolved customer complaints and maintained clean and tidy checkout area.
Maintained reports of transactions and greeted customers when entering and leaving establishment.
Answered questions about store policies and concerns to support positive customer experiences.
Helped customers manage large purchases by collecting items from shelves and storage locations.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Checked prices for customers and processed items sold by scanning barcodes.
Assisted customers with locating and choosing merchandise in any store department.
Assisted customers by answering questions and fulfilling requests.
Education
Expected in 06/2003
High School Diploma: Orville H. Platt High School - Meriden, CT GPA:
Expected in 07/2008
Culinary: Culunary New Haven Job Corps - New Haven CT, GPA:
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
