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Waitress Resume Example

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WAITRESS
Summary

Energetic Waitress with 13 years of experience meeting customer demands by efficiently taking and serving orders and answering menu questions. Expertise managing over 6 tables at once with perfect accuracy and efficiency. Offering fantastic memorization abilities paired with first-rate people skills.

Hardworking server with 13 years of experience and solid background in food service field. Highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of delivering speedy service while working on feet for long periods of time and training incoming staff.

Adaptable [Job Title] offering [Number] years of experience in casual and fast-casual food service. Quality-driven expert with extensive knowledge of hospitality etiquette, food preparation and superior customer service. Courteous and reliable team member proficient in FOH and BOH operations.

Skills
  • High-volume dining
  • Point of Sale (POS) system operations
  • Service prioritization
  • Price memorization
  • Menu memorization
  • Table Bussing
  • Regulatory compliance
  • Safe food handling
  • Table setting arrangements
  • Buffet setup and takedown
  • Food safety understanding
  • Dish preparation
  • Wine pairings
  • Dining customer service
  • Effective customer upselling
  • Check payment processing
  • Special dietary requirements
  • Menu knowledge
  • Seating assignment preparation
  • Sales Techniques
  • Hors d'oeuvres service
  • Liquor, wine and food service
  • Relationship management
Experience
01/2017 to 12/2019
WaitressHealthcare Services Group - Inverness , FL
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Increased sales of high margin menu items through effective upselling.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
03/2007 to 01/2018
SecretaryVeterans Health Administration - Belton , MO
  • Created agendas, meeting notes and other documents to enhance collaborative process.
  • Planned and executed corporate meetings, lunches and special events for groups of [Number]+ employees.
  • Coordinated communications, including taking calls, responding to emails and interfacing with clients.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
06/2008 to 01/2015
WaitressHealthcare Services Group - Jacksonville , TX
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Increased sales of high margin menu items through effective upselling.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
Education and Training
08/2004
High School DiplomaPisgah High School - City, State
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

79Average
Resume Strength
  • Completeness
  • Length
  • Strong summary

Resume Overview

School Attended

  • Pisgah High School

Job Titles Held:

  • Waitress
  • Secretary

Degrees

  • High School Diploma

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