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Waitress Resume Example

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WAITRESS
Summary

Outgoing Waitress skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing menus and policies and independently handling customer issues. An organized problem-solver successful at managing time and preparing for future guests with efficient side work. I have focused my restaurant service into taking accurate orders, keeping customers happy and contributing time and abilities toward team success. I can quickly clear and reset tables, restock supplies and clean up spills. Bringing superior work ethic and 4 almost 5 years of experience. I am hardworking and skilled at meeting needs of customers while keeping calm and maintaining professionalism. History of working on feet for long periods of time. I am always a goal-focused waitress well-versed in family restaurant settings. Driven to go above and beyond to satisfy customers, improve operations and support team members. Maximize table turnover to take advantage of every sales opportunity without sacrificing service.

Skills
  • Food inspection
  • Food safety understanding
  • Menu knowledge
  • Effective sales techniques
  • Service prioritization
  • Seating assignment preparation
  • Check payment processing
  • Safe food handling
  • Price memorization
  • Dining customer service
  • Liquor, wine and food service
  • Table setting arrangements
  • Menu memorization
  • Prompt table clearance
Experience
Waitress|Healthcare Services Group - Kent , WA|09/2019 - 01/2020
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Calculated charges, issued table checks and collected payments from customers.
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
  • Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
  • Frequently communicated with kitchen staff to stay up to date on supply availability and potential customer wait times.
  • Maintained indoor and outdoor dining areas by removing trash, wiping down tables and restocking napkin dispensers.
  • Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
  • Carried six plates at one time without dropping or spilling, decreasing overall customer wait time.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Waitress|Healthcare Services Group - Kinston , NC|06/2019 - 12/2019
  • Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Served plated dinners, buffet-style dinners and passed dessert for parties of 30 to 100.
  • Maintained indoor and outdoor dining areas by removing trash, wiping down tables and restocking napkin dispensers.
  • Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
  • Served average of 30 patrons daily at Flat Creek restaurant with consistent recommendations for exceptional service.
  • Recorded orders and partnered with team members to efficiently serve food and beverages.
  • Prepared banquet room for next function by resetting room, cleaning surfaces and replenishing supplies.
  • Added special garnishes and other finishing touches to improve visual impact of plates and contrast or add flavor to dishes.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Prepared banquet rooms for use, adjusting lights, sound volumes and room temperature to provide comfortable experiences for guests.
  • Calculated charges, issued table checks and collected payments from customers.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Waitress|Hilton Worldwide - Burlingame , CA|08/2017 - 08/2018
  • Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
  • Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Updated repeat customers on menu changes and updates to maintain quality service relationships.
  • Prepared salads and appetizers.
  • Kept tables neat, cleared away dirty dishes, wiped down surfaces and refreshed glasses.
  • Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Education and Training
Hurley High School||City|05/2017High School Diploma
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How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

89Good
Resume Strength
  • Word choice
  • Strong summary

Resume Overview

School Attended

  • Hurley High School

Job Titles Held:

  • Waitress

Degrees

  • High School Diploma

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