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Waitress Resume Example

Resume Score: 80%

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WAITRESS
Summary

I am a results-driven worker with multiple years of service experience supporting daily operations of dining room and kitchen areas, restaurant maintenance procedures and quality standards. Reliable, customer service-driven team player. I am successful at helping children grow and develop through hands-on activities, educational support and adequate rest. Knowledgeable about childhood development and strategies to enhance wellbeing. Well-versed in maintaining discipline and providing optimal support. I am relieable with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem solver working effectively and productively with diverse customers and individual needs.

Skills
  • Sales Techniques
  • Communication
  • Organizational skills
  • People skills
  • Supervision
  • Planning
  • Friendly, positive attitude
  • Basic math
  • Critical thinking
  • Time management
  • Multitasking
  • PPE use
Experience
Waitress|Company Name - City, State|07/2019 - Current
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Increased sales of high margin menu items through effective upselling.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
After-School Care Provider|Company Name - City, State|08/2018 - 06/2019
  • Worked with children to make needed adjustments to care plans.
  • Developed and implemented lesson plans based on ages and abilities of class children.
  • Recorded information about behavior, food service and medication dispensing.
  • Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
  • Secured indoor and outdoor premises to protect children under care.
  • Cared for up to 30 children ranging in age from 5 to 18.
  • Organized and planned age-appropriate lessons involving reading, crafts, music and movement.
  • Helped the children with Autism and/or IEP's, taught them techniques to calm down or understand their feelings.
Line Cook|Company Name - City, State|01/2018 - 07/2018
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Followed proper food handling methods and maintained correct temperature of food products resulting in consistently high scores on health inspections.
  • Created nutritious, safe, visually appealing, innovative and properly prepared and flavored food.
  • Recorded and reported status of various ingredient stock levels to notify manager to reorder products.
  • Modified standard recipes to account for ingredient issues or customer requests, including allergen concerns.
  • Set up and performed initial prep work for food items such as soups, sauces and salads.
Car Wash Attendant|Company Name - City, State|01/2017 - 03/2018
  • Regulated pressure or flow of water, air, steam or abrasives from sprayer nozzles to activate cleaning equipment.
  • Accounted for all products utilized to assist with inventory control processes and purchasing objectives.
  • Greeted each customer and supplied service-level options and pricing, including promotional and membership information.
  • Greeted over 200-300 customers per day and averaged $1-2000 in sales per shift.
  • Inspected vehicles prior to selected service to identify any broken, missing or defective external parts.
  • Operated cash register and processed cash, credit card and check payments.
  • Cleaned wheels, tires, hub caps and wheel covers to protect wheels and wheel components from deterioration.
  • Verified proper stickers and plates were attached to vehicle to establish status of vehicle.
Education and Training
Liberty High School|City|05/2017High School Diploma
St. Charles Community College|CityAssociate of Arts
St. Louis Community College|CityAssociate of Arts
Certifications
  • CPR/EKG Certified
Volunteer Work
  • Volunteered at Delmar Gardens for a few months in 2016
  • Volunteered at Barfield Early Childhood Center for two years in 2015-2017
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Resume Overview

School Attended

  • Liberty High School
  • St. Charles Community College
  • St. Louis Community College

Job Titles Held:

  • Waitress
  • After-School Care Provider
  • Line Cook
  • Car Wash Attendant

Degrees

  • High School Diploma
    Associate of Arts
    Associate of Arts

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