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waitress resume example with 1+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

Motivated, with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Attentive Waitress with superior knowledge of ethnic dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times.

Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Skills
  • High-Energy and Stamina
  • Team Player
  • Order Accuracy and Delivery
  • High-Volume Dining
  • Dining Room Cleaning and Upkeep
  • Cool Under Pressure
  • Ability to Lift 30 Pounds
  • Specials Promotion and Upselling
  • Transactions and Cash Handling
  • Inspecting Tickets
  • Active Listening
  • Guest Flow
Work History
06/2022 to Current
Waitress Holiday Retirement Chesapeake, VA,
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Greeted new customers, discussed specials and took drink orders.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
02/2021 to 06/2021
Food Runner Park House Dallas Dallas, TX,
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Delivered correct food items to tables according to order documentation.
  • Garnished dishes and quickly delivered items to customers, minimizing wait times.
  • Cleared tables immediately after guests left in preparation for next party.
  • Trained and mentored newly hired employees to explain process flow and safety procedures.
  • Answered questions from restaurant patrons regarding menu items.
  • Organized and replenished supplies at food stations to optimize team performance.
  • Assisted servers with table settings and beverage refills to support high-volume shifts.
  • Sanitized tables and followed proper cleaning methods to avoid food borne illnesses.
  • Cultivated warm relationships with regular customers.
  • Maintained kitchen productivity, guaranteeing timely preparation and serving of dishes in alignment with customer specifications.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
  • Enhanced dining room operations by removing empty dishes, glassware and silverware to shorten bussing times.
  • Selected food items from serving or storage areas and placed in dishes, on serving trays or in takeout bags
  • Refilled condiments on each table between guests or during slow periods.
  • Backed up dishwashing staff by cleaning dishes, glasses and cutlery during busy periods.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Checked buffet regularly to handle restocking and cleaning needs..
  • Collaborated with bar staff to complete alcoholic beverage orders for guests in dining areas.
03/2020 to 12/2020
Sales Associate Salvation Army Usa Oak Creek, WI,
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Solved customer challenges by offering relevant products and services.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Processed product returns and assisted customers with other selections.
  • Achieved perfect attendance and on-time record.
  • Maintained records related to sales, returns and inventory availability.
  • Loaded and unloaded merchandise using ladder and pallet jack.
  • Tracked stock using company inventory management software.
  • Completed orders and organized product deliveries to meet customer timetables.
  • Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
Education
Expected in 03/2022 to to
GED:
Liberty County Adult School - Bristol, FL
GPA:

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Resume Overview

School Attended

  • Liberty County Adult School

Job Titles Held:

  • Waitress
  • Food Runner
  • Sales Associate

Degrees

  • GED

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