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Waitress Resume Example

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WAITRESS
Professional Summary

Experienced Server offering Number years and solid history of accurate order taking, efficient supply restocking and diligent table management. Effective at promoting team success by independently handling side work and cleaning up spills. Extensive knowledge and superior work ethic.

Customer-oriented Job Title with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Proudly licensed for preparation and sale of alcoholic tbeverages, bar procedures and liquor laws.

Efficient Job Title with over Number years of experience in Type and Type service. Fine dining expert and cheese connoisseur with extensive beverage and food knowledge. Dynamic presence known for enhancing customer experience at high-end dining locations.

Skills
  • High-Volume Dining
  • Menu Memorization
  • Food Preparation and Safety
  • Ordering Procedures
  • Table Setting Knowledge
  • To-Go Order Preparation
  • Food Spoilage Prevention
  • Daily Specials Memorization
  • Food Tray Carrying
  • Food station setup
  • Front-of-house display creation
  • Accurate money handling
  • Sales expertise
  • Food and beverage pairings
  • Wine knowledge
  • Hospitality service expertise
  • Bar terminology
  • Food running
  • Menu presentation
  • Wine Service
  • Point of Sale Knowledge
  • Order Delivery Practices
  • Bill Computation
  • Bar Terminology Expertise
  • Guest Seating Arrangements
  • Order Accuracy
  • Guest Relations Management
  • Beverage preparation
  • Compliance standards
  • Dining area maintenance
  • Performance improvement
  • Upselling techniques
  • Tableside Service
  • Cash handling
  • Item promotion
  • Banquet coordination
  • Stocking and replenishing
Work History
Waitress07/2018 to 04/2019
Company Name – City, State
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.
  • Displayed enthusiasm and promoted Type service to customers, successfully increasing referrals and walk-in business.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Housekeeper03/2018 to 06/2018
Company Name – City, State
  • Verified cleanliness and organization of storage areas and carts.
  • Kept building entryway glass clean and polished for professional presentation.
  • Completed laundry services with special attention to care instructions, including hand-washing and dry cleaning.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Cleaned elevators, glass and planters in public areas such as lobby, pool and public restrooms.
  • Arranged for provision of extra room bedding, linens, towels and furniture to satisfy guests with special needs.
  • Removed waste paper and other trash from premises to designated area.
  • Dusted picture frames and wall hangings with cloth.
  • Cleaned and stocked Number rooms per day by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Worked on team of Number staff members to service NumberType rooms daily.
  • Maintained facility floral arrangements in lobbies and public areas by watering and replacing past-prime flowers.
  • Coordinated hotel-wide laundry workflow to fulfill hotel guest laundry requests in under Number hours.
  • Operated power equipment tools such as backpack vacuums for up to Number hours per shift.
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Slid beds, sofas and Type furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Polished glass surfaces and windows.
  • Restocked linen and cycled towels and sheets in all areas of full-service hotel-based spa.
  • Accepted accountability for all assigned building keys, master keys and access cards.
  • Rotated linens in storerooms and replenished when supplies ran low.
  • Used Type and Type chemicals to disinfect floors, counters and furniture.
  • Waxed and polished wood floors and other woodwork.
  • Returned emptied garbage receptacles to proper locations.
  • Trained new Job titles on all departmental procedures and provided assistance in finding necessary Type items and cleaning supplies.
  • Established and maintained clean and comfortable environments in Type buildings by vacuuming, cleaning windows and dusting.
  • Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Operated Equipment and used chemicals by following all safety protocols and procedures to avoid burns and injuries.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Moved chairs, desks and beds around rooms to clean behind and underneath furniture.
  • Emptied over Number wastebaskets per shift to transport waste to proper disposal areas.
  • Documented and reported all necessary facility and building repairs observed.
  • Changed bed linens and collected soiled linens for cleaning.
  • Attended to locker area by laundering dirty towels and clearing away stray slippers.
  • Responded to requests from patrons for linens and Type items, boosting satisfaction rates on company scorecards Number%.
  • Adhered to professional house cleaning checklist.
  • Picked up trash from parking lot and garden areas to keep those areas free of debris.
Sales Person 07/2016 to 10/2017
Company Name – City, State
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
  • Organized showroom accessories and restocked shelves through Action and Action.
  • Lowered shrinkage Number% by watching customers and observing potential security risks.
  • Contributed to company revenue by securing $Amount in product sales using Skill and Technique.
  • Drove team revenue totals by bringing in over $Amount in sales.
  • Educated customers on promotions to enhance sales.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Maintained high levels of product knowledge and solutions to covert casual shoppers into customers and increase sales by Number%.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Logged reports, expenses, receipts and sales documents into digital database with Software and Software.
  • Acquired Number new customers, generating Number% of team revenue.
  • Incorporated Type and Type sales strategies, boosting sales additional Number%.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Displayed merchandise by arranging in appealing and orderly way to boost sales.
  • Fielded questions and solved problems by informing customers of current promotions and store policies.
  • Improved customer service and telecommunication skills to build lasting relationships.
  • Worked to build relationships with customers and built potential for additional sales.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Approached browsing customers to initiate conversations to determine buying preferences.
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
  • Managed customer from initial contact to closing with efficiency and attention to detail, which helped build loyalty and partnerships.
  • Developed and grew leads through repeat business and customer referrals.
  • Networked within community to build and nurture successful relationships with new and long-term customers.
  • Increased product appeal and customer experience by interacting directly with Number customers per Timeframe.
  • Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.
Lottery Agency02/2015 to 04/2016
Company Name – City, State
  • Developed and implemented successful business plans focused on cost-effective service delivery and revenue development.
  • Networked and assisted county, state and federal government agencies.
  • Approved staffing changes for Number employees including hiring, termination, promotions and department transfers.
  • Developed promotional plans and customer acquisition strategies and realized Number% jump in new business within Timeframe.
  • Created annual budgets and monthly expenditure reports for different offices and departments.
  • Attended seminars, conferences and organizational activities to maintain management expertise.
  • Established Program to monitor agency services and identify opportunities to measure actions.
  • Designed strategic marketing and advertising campaigns to enhance agency development in market.
  • Assessed customer needs and developed individualized solutions delivering Result and Result to customer satisfaction.
  • Maintained personnel files and regularly conducted audits to verify accuracy of information.
  • Answered phone calls and e-mails regarding inquiries and arranged meetings for official business.
  • Conserved agency resources and minimized waste by accurately logging company property, supplies and equipment to avoid duplicative ordering.
  • Oversaw day-to-day production and growth of agency turning over more than $Amount per year through consistent supervision, dedicated partnerships and Task.
  • Managed staff performance of staff by proactively addressing deficiencies and training weaknesses.
  • Guided Job Titles and Job Titles with Task and Task to help achieve demanding targets.
  • Tracked and evaluated financial performance in order to make proactive adjustments to business plans.
  • Complied with Type laws and funding requirements at each level of government from local to federal.
  • Recruited, hired and developed top candidates for open vacancies and retained staff through consistent mentoring, positive feedback and Technique.
  • Protected client and co-worker confidentiality, maintained data privacy compliance and adhered to HIPAA restrictions.
  • Promoted sales growth in Type and Type products by implementing Type program and using Technique.
  • Managed financial operations, including budgeting, purchasing and payroll and delivered all pertinent Type reports to board on Timeframe basis.
  • Upheld Company core values of accountability, respect and reliability.
  • Supervised all agency activities to promote proper planning, coordination and organization.
Education
Bachelor: Bachelor10/2016I.T.C Centro Tecnológico De Capacitación - City
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Resume Overview

School Attended

  • I.T.C Centro Tecnológico De Capacitación

Job Titles Held:

  • Waitress
  • Housekeeper
  • Sales Person
  • Lottery Agency

Degrees

  • Bachelor : 10/2016

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