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waitress resume example with 2+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Friendly and outgoing with excellent interpersonal communication strengths. Capable of processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified with food handlers card, alcoholic beverage servers permit.

Motivated restaurant professional with excellent money handling and food preparation skills. Proficient in preparing drinks, stocking supplies and cleaning surfaces. Focused on boosting and maintaining customer satisfaction through efficient and upbeat service.

Personable and reliable Barista Lead successful at creating repeat customers with friendly service and excellent coffee preparation. Enthusiastic about promoting sustainably grown and fair-trade coffee.

Friendly Barista with great people skills and for 1 years experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of all aspects, including planting, roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee.

Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel.

Skills
  • Coffee machinery
  • Food preparation and safety
  • Exceptional customer service
  • Sandwich preparation
  • Beverage preparation
  • Point of sale knowledge
  • Cash Handling
  • Table setting knowledge
  • Employee training
  • New hire training
  • Food running
  • Friendly and outgoing
  • Adaptive and creative
  • Food preparation
  • Ordering procedures
  • Menu memorization
Work History
10/2018 to Current
Waitress Marriott International Arlington, VA,
  • Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
  • Kept server areas clean and stocked during service hours to increase efficiency while serving tables.
  • Stayed up to date on menu changes to offer current and accurate information, answer questions and help customers select optimal meal choices based on individual preferences.
  • Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers.
  • Used cash registers and credit card machines to cash out customers, handling up to $Amount in cash per event.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Cleaned and coordinated cleaning of indoor and outdoor dining spaces- wiping tables, placing trash in receptacles and replenishing supplies.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Managed food resources, memorized orders and coordinated service in 13-15 table restaurant.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Achieved excellent sales goals by using successful strategies to promote specials, desserts and alcoholic beverages.
  • Displayed enthusiasm and promoted Specialty Dinners to customers, successfully increasing referrals and walk-in business.
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
  • Prepared specialty deserts for customers.
  • Inspected dishes and utensils for cleanliness, sending back to be washed again when necessary.
  • Prepared beverages and filled food orders for customers.
  • Bussed and reset 10-40 tables per shift, working efficiently to keep dining room and work areas clean.
11/2018 to Current
Barista Bluegreen Resorts Tualatin, OR,
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Made and served several café beverages per day with speed, quality and consistency.
  • Developed and demonstrated skillful and creative latte art to engage customers.
  • Controlled line and crowd with quick, efficient service.
  • Memorized ingredients and recipes for multiple specialty drinks.
  • Sanitized and wiped down all equipment and wiped down counters and tables to prevent spread of germs.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Prepared coffee, cleaned dining areas, closed register and carried out other opening duties.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
  • Created original artwork for specials board display daily.
  • Listened carefully to customer requests and created personalized, delicious beverages.
  • Trained 3 employees over the past year
  • Accurately took to-go and special orders via phone daily.
  • Prioritized drink requests while managing interruptions.
07/2017 to 09/2017
Butterfly Guide Elkton Community Education Center City, STATE,
  • Guided groups of up to 10 people on tours of Butterfly Pavilion and research room
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Developed team communications and information for team meetings.
  • Researched and studied on topics that pertained to the tour to entertain the visitors.
  • Answered questions, pointed out important features, and offered further details about special exhibits to educate visitors.
Education
Expected in 04/2020
High School Diploma:
Elkton High School - Elkton OR,
GPA:
  • Graduated with 4.0 GPA
  • Awarded student of the month
  • Continuing education in Health, Math
  • Elected Captain of Elkton Varsity Cheer
  • Graduated top of Class

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Resume Overview

School Attended

  • Elkton High School

Job Titles Held:

  • Waitress
  • Barista
  • Butterfly Guide

Degrees

  • High School Diploma

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