Accomplished and energetic with a solid history of achievement in the work force. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include teamwork, efficiency, customer service, time management, communication, and leadership.
Strong interpersonal skills
Clean driving record
Copyediting and proofreading
Waitress February 2015 to CurrentLoosey's － Gainesville, Fl.
Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
Collect payments from customers.
Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
Prepare checks that itemize and total meal costs and sales taxes.
Take orders from patrons for food or beverages.
Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
Present menus to patrons and answer questions about menu items, making recommendations upon request.
Clean tables or counters after patrons have finished dining.
Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine.
Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.
Inform customers of daily specials.
Explain how various menu items are prepared, describing ingredients and cooking methods.
Prepare tables for meals, including setting up items such as linens, silverware, and glassware.
Stock service areas with supplies such as coffee, food, tableware, and linens.
Remove dishes and glasses from tables or counters, take them to kitchen for cleaning.
Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.
Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.
Bring wine selections to tables with appropriate glasses, and pour the wines for customers.
Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee.
Escort customers to their tables.
Fill salt, pepper, sugar, cream, condiment, and napkin containers.
Garnish and decorate dishes in preparation for serving.
Describe and recommend wines to customers.
Provide guests with information about local areas, including giving directions.
Wipe tables or seats with dampened cloths or replace dirty tablecloths.
Set tables with clean linens, condiments, or other supplies.
Scrape and stack dirty dishes and carry dishes and other tableware to kitchens for cleaning.
Clean up spilled food or drink or broken dishes and remove empty bottles and trash.
Fill beverage or ice dispensers.
Serve ice water, coffee, rolls, or butter to patrons.
Locate items requested by customers.
Sales associate October 2014 to CurrentTjMaxx － Gainesville, Fl.
Issue receipts, refunds, credits, or change due to customers.
Assist customers by providing information and resolving their complaints.
Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
Greet customers entering establishments.
Answer customers' questions, and provide information on procedures or policies.
Process merchandise returns and exchanges.
Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items.
Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
Stock shelves, and mark prices on shelves and items.
Request information or assistance using paging systems.
Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment.
Offer customers carry-out service at the completion of transactions.
Count money and audit money drawers.
Assistant/ secretary September 2012 to August 2014Community Florist － New Port Richey, FL.
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.
Enter shipping information into a computer by hand or by a hand-held scanner that reads bar codes on goods.
Answer customers' questions about products, prices, availability, or credit terms.
High School DiplomaGulf High School － New Port Richey, Florida, United States