Waitress resume example with 4 years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Experienced Server offering Number years and solid history of accurate order taking, efficient supply restocking and diligent table management. Effective at promoting team success by independently handling side work and cleaning up spills. Extensive knowledge and superior work ethic.

Enthusiastic Waitress with Number years of experience in Type dining. Knowledgeable about food and beverage pairings, inventory management and kitchen preparation. Excellent memorization skills with outgoing, personable attitude.

Versatile Job Title possessing Number years bartending and waitstaff experience. Effective coordinator of service efforts for settings ranging from fast-paced banquet events to casual dining rooms. Organized preparer of structured service and work plans, balancing needs of patrons and team members.

Focused and reliable Job Title bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for efficient work.

Customer-oriented Job Title with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Proudly licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws.

Dedicated Job Title well-versed in food and beverage operations as well as guest services. Experienced in managing large-scale events or intimate gourmet dining and afternoon tea services. Successful at building relationships with customers to increase loyalty and repeat business.

Attentive Waitress with superior knowledge of Type dining and dedication to fantastic dining experiences. Trained in POS systems and Type serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times.

Organized Job Title with experience in Type restaurant environments. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities.

Versatile Job Title with Number years of success providing superior dining experiences for guests. Skilled at explaining options, relaying orders to kitchen staff and tackling special requests. Consistently received customer satisfaction ratings of Number% due to friendliness, speedy service and Action.

Ambitious server with Number years of experience boosting Type sales and offering personalized attention to guests. Practiced at promoting seasonal and high-priced items by explaining flavor, Type and Type aspects of items. Logical salesperson focused on upselling Number% of customers resulting in additional earnings for restaurant and tips.

Communicative Job Title dedicated to providing elevated service and providing unforgettable guest experiences. Creative floor leader offering Number years experience providing service to Number dinner guests at Type restaurant. Detailed organizer of service operations with versatility in stressful circumstances.

Upbeat Job Title with outstanding coordination and memorization skills. Number-year background of creating regular customers and boosting establishment reputation through delivery of unmatched service.

Versatile Job Title with exceptional communication and multi-tasking ability. Proven success providing high-quality customer service in fast-paced, high-stress environments. Generate thoughtful recommendations and accommodate dietary restrictions.

Experienced Job Title with over Number years of experience in Industry. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.

Enthusiastic Job Title eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Task and Task and training in Skill. Motivated to learn, grow and excel in Industry.

Multi-talented Job Title consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.

  • Point of Sale Knowledge
  • Food Preparation and Safety
  • Wine Service
  • High-Volume Dining
  • Menu Memorization
  • Ordering Procedures
  • Bill Computation
  • Table Setting Knowledge
  • To-Go Order Preparation
  • Guest Seating Arrangements
  • Food Spoilage Prevention
  • Order Accuracy
  • Daily Specials Memorization
  • Guest Relations Management
  • Food Tray Carrying
  • Beverage preparation
  • Cash handling
  • Food running
  • Food and beverage pairings
  • Performance improvement
  • Accurate money handling
  • Hospitality service expertise
  • Tableside Service
  • Food station setup
  • Stocking and replenishing
  • Dining area maintenance
  • Menu presentation
  • Sales expertise
  • Wine knowledge
  • Item promotion
  • Upselling techniques
  • Compliance standards
Work History
12/2019 to 08/2020
Waitress Marriott International Winston Salem, NC,
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Decreased customer wait times by enlisting coworkers assistance for multi-order delivery to avoid spilling or dropping food.
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
  • Suggested appropriate food and drink pairings to increase per-ticket sales.
  • Used cash registers and credit card machines to cash out customers, handling average sale of $Amount per table.
  • Kept server areas clean and stocked during service hours to increase efficiency while working tables.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Applied comprehensive knowledge of wine, cider and beer as well as appropriate entree pairings, increasing daily beverage sales by Amount%.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Prepared hot and cold beverages to highest standard while providing guests with legendary customer service.
  • Inspected dishes and utensils for cleanliness, sending back to be washed again when necessary.
  • Assessed Number square-foot restaurant and lounge according to state and federal cleanliness standards.
  • Bussed and reset Number tables per shift, working efficiently to keep dining room and work areas clean.
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Prepared specialty desserts for customers including Type and Type.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Displayed enthusiasm and promoted Type service to customers, successfully increasing referrals and walk-in business.
  • Prepared beverages and filled food orders for customers.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.
08/2019 to 12/2019
Cook County Of Ventura Ventura, CA,
  • Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Planned promotional menu additions based on seasonal pricing and product availability.
  • Ordered and received products and supplies to stock kitchen areas.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Verified proper portion sizes and consistently attained high food quality standards.
  • Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Inspected kitchen equipment and appliances to verify proper working order, including commercial fryers, steamers, ovens and ranges.
  • Safely used kitchen equipment such as Type and Type, effectively reducing injuries and burns Number%.
  • Communicated closely with Job titles to fully understand special orders for customers, including those with food allergies and gluten intolerance.
  • Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
  • Mentored staff in expectations and parameters of kitchen goals and daily work.
  • Prepared estimated Number orders simultaneously during peak Timeframe periods with Number% accuracy rate, maximizing customer satisfaction and repeat business.
  • Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers
  • Maintained skill level of kitchen staff by properly coaching, counseling and disciplining employees.
  • Produced over Number Type dishes per day and maintained near-perfect customer satisfaction scores.
  • Met production requirements for all aspects of banquet and outlet desserts and breakfast pastries.
  • Transitioned between breakfast and dinner service by Action and Action.
  • Enhanced and maintained central standardized recipe and ingredient repository, including nutritional and cost information.
  • Managed Number-person staff, supervised preparation of Type foods and explained steps for readying specialty items, including Type and Type food.
  • Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency.
01/2016 to 01/2017
Retail Barista Sparrow Health System Lansing, MI,
  • Learned every menu preparation and numerous off-label drinks to meet all customer needs.
  • Created over Number drinks in average shifts with consistently positive customer satisfaction scores.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Maintained supply levels in counter and customer areas to meet typical demands.
  • Elevated customer loyalty by using strong Skill and Skill abilities to resolve customer problems.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
  • Prevented infections and maintained store professionalism by cleaning and sanitizing work areas every Timeframe.
  • Cultivated ability to recall customers' names and address each by name.
  • Engendered customer loyalty by remembering personal preferences and allergy information.
  • Sanitized Type and Type equipment and wiped down counters and tables to prevent spread of germs.
  • Served individually made coffee drinks to over Number customers daily.
  • Prepared more than Number batches of coffee per Timeframe, monitoring levels to avoid empty machines during peak shop hours.
  • Prioritized drink requests while managing interruptions.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales by more than Number%.
  • Made and served Number café beverages per day with speed, quality and consistency.
  • Maintained regular and consistent attendance and punctuality.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
  • Memorized recipes for Number specialty coffee beverages and seasonal offerings.
  • Maintained Type equipment and performed minor repairs to keep coffee machines functioning properly.
  • Constantly expanded personal knowledge of coffee styles and varieties.
  • Decreased waste by Number% through designing effective signage for recycling and composting.
  • Upsold Type and Type items with beverages, increasing store sales to $Amount within Timeframe.
  • Advised over Number customers daily on whole bean and bulk tea purchases by detailing origin, flavor and pairing recommendations.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Provided in-depth information to customers on beverage preparation and offered samples of latest brews.
  • Memorized ingredients and recipes for Number specialty drinks.
  • Complied with standards for merchandising, stocking and storing product.
  • Controlled line and crowd with quick, efficient service.
  • Educated coworkers and customers about new products.
  • Educated staff by sharing knowledge and expertise of coffees, teas and merchandise.
01/2014 to 01/2017
Catering Assistant Banquets Canadian Honker Events At Apache City, STATE,
  • Observed federal and local kitchen safety regulations to prevent food borne illnesses.
  • Prepared dishes for catering events or during high-volume shifts.
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Delivered catered food and supplies to facility for on-time set-up.
  • Adhered to company quality constraints and industry best practices for guest satisfaction.
  • Monitored dietary restrictions and served guests with special needs.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Operated standard kitchen equipment with focus on safety and sanitation.
  • Executed synchronized meal service simultaneously serving multiple guests with speed and efficiency.
  • Arranged linens and table settings according to seating plan and event theme.
  • Returned reusable goods and serving equipment for inventory and restock.
  • Fostered enjoyable event atmosphere through friendly guest interactions
  • Cleared dishes and glassware quickly following each course.
  • Presented food and beverages on buffet tables and drink stations to meet contract specifications and level of event formality.
  • Maintained flexible work schedule including evenings, weekends and on-call to meet event needs.
  • Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
  • Served appetizers, entrees and refilled beverages for events up to Number guests.
Expected in 07/2003
Hawthorne - Rochester, MN,

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Resume Overview

School Attended

  • Hawthorne

Job Titles Held:

  • Waitress
  • Cook
  • Retail Barista
  • Catering Assistant Banquets


  • GED

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