Waitress Resume Example Agia - Glens Falls, New York

WAITRESS

Summary

Energetic Waitress with 25 years of experience in family dining. Expert in managing over 10 tables at once with perfect accuracy and efficiency. Skilled in [Skill] with fantastic memorization abilities and outgoing personality.

Outgoing [Job Title] skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing menus and policies and independently handling customer issues. Analytical problem-solver successful at managing time and preparing for future guests with efficient side work.

Hardworking [Job Title] with proven relationship-building and time management abilities in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable customer service skills. Strive to meet every patron need, drive satisfaction and promote long-term loyalty.

Skills

High-volume dining
Safe food handling
Menu memorization

Prompt table clearance
Liquor, wine and food service
Housekeeping skills

Experience

Waitress , Agia, September 2018-CurrentScottsdale , AZ

Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Calculated charges, issued table checks and collected payments from customers.
Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
Discussed menu items and dietary concerns, noted special requests and suggested appetizers or other additional items to meet upsell goals.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Answered phones politely and promptly, accurately recording and confirming reservations.
Carried [Number] plates at one time without dropping or spilling, decreasing overall customer wait time.
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
Updated repeat customers on menu changes and updates to maintain quality service relationships.
Maintained indoor and outdoor dining areas by removing trash, wiping down tables and restocking napkin dispensers.
Checked order accuracy and food quality before delivering to customers.

Professional Cleaner, Maidpro, January 2011-October 2019Union , NJ

Implemented step-savers that reduced cleaning time per room by [Time] to [Time] while maintaining company quality standards.
Disinfected and mopped [Type] and [Type] areas to maintain sanitation and cleanliness standards.
Cleaned, restocked and maintained facility bathrooms for optimal sanitation and ease of use.
Sorted and disposed of trash and recycling materials to keep common areas clean and organized.
Safely operated equipment such as vacuum cleaners, floor buffers and carpet machines and trained other [Job Title]s in proper usage.
Completed hourly custodial rounds, including floor sweeping and vacuuming, glass entryway cleaning and trash collection.
Performed daily cleaning, including vacuuming, mopping and disinfecting of facility with [Number] rooms.
Disposed of trash, cleaned and organized [Type] areas and maintained supply inventory.
Vacuumed carpets, mopped floors and washed blinds, using company-approved cleaning products.
Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures.
Emptied all trash cans and replaced liners, disposing of all refuse in proper receptacles for garbage and recycling collections.
Wiped down various surfaces, including [Type] and [Type], using approved cleaning products to prevent growth of bacteria and viruses.
Monitored supply levels and requested new items to maintain ability to complete daily cleaning tasks.
Notified building managers about needed repairs and replacement equipment immediately to reduce machinery downtime.
Utilized manual and electric cleaning equipment, adhering to all safety processes to minimize risk.
Checked inventory for required supplies, including [Type] and [Type] and made lists for [Job title], documenting needed cleaning products.
Cleaned public restrooms, including scrubbing sinks, toilets, countertops and mirrors to mitigate germs and risk of illness.
Sanitized bathrooms, kitchens and other germ-prone areas.
Worked with speed and efficiency to meet all job requirements.
Cared for flooring by sweeping or vacuuming debris, steaming and scrubbing stains and moping hard surfaces.
Cleaned windows, walls, decor and appliances.
Handled, used and stored hazardous chemical cleaners correctly to prevent injury or illness.
Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
Thoroughly cleaned [Type] establishment, including rooms, lobbies, lounges and restrooms to maintain organized and welcoming environment.
Identified major repair and maintenance needs and notified management of concerns.

Cafeteria Worker, Jbs Usa, September 2009-December 2010Memphis , TN

Maintained tools, equipment, and surfaces in clean, neat and working order.
Organized and prepared ingredients for batch cooking.
Prepared food according to recipe instructions to manage regular school meals.
Removed trash, spills and trays to keep areas clean and professionally organized.
Upheld correct procedures for preparing foods and storing leftovers.
Restocked condiments and drink station supplies to maintain customer satisfaction.
Oversaw register operations, counting purchases and accepting various forms of payment.
Monitored use of condiments, utensils, and beverages and restocked as needed.
Followed guidelines for safe serving, appropriate temperatures, and proper presentation.
Adhered to safe and proper storage guidelines for incoming supplies.
Tailored orders to address customer allergies and gluten concerns.
Monitored customer movements and quickly cleared empty tables for future customers.
Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
Utilized safe and efficient methods for operating equipment.

Waitress/Bartender, Heidelberg Inn, September 1997-November 2007City , STATE

Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
Assisted in preparing for special functions and banquets by setting up and taking down tables and chairs and decorating.
Maintained indoor and outdoor dining areas by removing trash, wiping down tables and restocking napkin dispensers.
Explained preparation of various menu items, describing ingredients and cooking methods to customers.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Added special garnishes and other finishing touches to improve visual impact of plates and contrast or add flavor to dishes.
Cleaned dishes with detergent, rinsing and sanitizing chemicals in [Number]-compartment sink.
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
Transported all dirty glassware and utensils from dining room to dishwashing area for proper cleaning.
Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
Checked order accuracy and food quality before delivering to customers.
Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Maintained accuracy while handling payments of up to $[Amount], giving change and printing receipts with [Type] system.
Calculated charges, issued table checks and collected payments from customers.
Carried [Number] plates at one time without dropping or spilling, decreasing overall customer wait time.
Prepared salads and appetizers to back up kitchen staff.
Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
Answered phones politely and promptly, accurately recording and confirming reservations.
Increased sales of key menu items through effective upselling.
Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.

Education and Training

Associate of ScienceAda High School, CityState

Bachelor of ScienceSUNY Potsdam, CityState

Resume Overview

School Attended

Ada High School
SUNY Potsdam

Job Titles Held:

Waitress
Professional Cleaner
Cafeteria Worker
Waitress/Bartender

Degrees

Associate of Science
Bachelor of Science

Waitress Resume Example

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