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Waitress Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Driven manager successful in directing high producing teams while developing employee loyalty. Organized professional experienced in streamlining production processes. Areas of expertise include troubleshooting, preventive maintenance and waste elimination. Bringing 19 years of overall experience in producing quality products that meet all customer expectations.

Skills
  • Issue and conflict resolution
  • Staff training and development
  • Detail-oriented
  • High-energy attitude
  • Organized
  • Cash handling accuracy
  • Loss prevention
  • Superior organization skills
  • Office equipment proficiency
  • Flexible scheduling
  • MS Office proficient
  • Effective team player
  • Savvy negotiator
  • Time management
  • Dependable and reliable
Experience
09/2001 to 11/2015
Waitress Hilton Worldwide Naperville, IL,
  • Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
  • Attended to new customers quickly to inquire about drinks, offer specials knowledge and build positive connections for meal satisfaction.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Carried [5] plates at one time without dropping or spilling, decreasing overall customer wait time.
  • Calculated charges, issued table checks and collected payments from customers.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
  • Increased sales of key menu items through effective upselling.
  • Served average of [50] patrons daily at [family] restaurant with consistent recommendations for exceptional service.
  • Checked order accuracy and food quality before delivering to customers.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Trained [4] new employees on proper food handling, guest expectations and restaurant protocols.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
12/1997 to 09/2001
Waitress Hilton Worldwide Alexandria, VA,
  • Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
  • Answered phones politely and promptly, accurately recording and confirming reservations.
  • Attended to new customers quickly to inquire about drinks, offer specials knowledge and build positive connections for meal satisfaction.
  • Checked order accuracy and food quality before delivering to customers.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Increased sales of key menu items through effective upselling.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Served average of [50] patrons daily at [family] restaurant with consistent recommendations for exceptional service.
  • Recorded orders and partnered with team members to serve food and beverages.
  • Carried [5] plates at one time without dropping or spilling, decreasing overall customer wait time.
  • Calculated charges, issued table checks and collected payments from customers.
  • Maintained current menu knowledge to provide accurate information and help customers make selections.
03/1986 to 11/1987
Waitress Hilton Worldwide Conway, SC,
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Carried [5] plates at one time without dropping or spilling, decreasing overall customer wait time.
  • Checked order accuracy and food quality before delivering to customers.
  • Calculated charges, issued table checks and collected payments from customers.
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Maintained current menu knowledge to provide accurate information and help customers make selections.
  • Minimized customer wait times by efficiently taking and filling over [50] orders each day.
  • Increased sales of key menu items through effective upselling.
  • Confirmed over customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
  • Recorded orders and partnered with team members to serve food and beverages.
  • Attended to new customers quickly to inquire about drinks, offer specials knowledge and build positive connections for meal satisfaction.
  • Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
  • Answered phones politely and promptly, accurately recording and confirming reservations.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Served average of [50] patrons daily at [Mexican] restaurant with consistent recommendations for exceptional service.
Education and Training
Expected in 2018
: Office Administration
Central Texas College - Killeen, TX
GPA:
Certifications
  • OSHA certification: General Safety
  • SafeServ Certified: Food Handler
  • TABC

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88Good

Resume Strength

  • Formatting
  • Length
  • Personalization
  • Strong Summary
  • Target Job
  • Typos
  • Word Choice

Resume Overview

School Attended
  • Central Texas College
Job Titles Held:
  • Waitress
  • Waitress
  • Waitress
Degrees
  • Some College (No Degree)