Waitress Resume Example Cracker Barrel

WAITRESS

Professional Summary

Enthusiastic worker eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of responsibilty, time efficiency and training in multiple areas of the work force. Motivated to learn, grow and excel in any workplace.

Work History

Cracker Barrel- Waitress
Jonesboro, Arkansas05/2014 - 09/2015

Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Prepared hot and cold beverages to highest standard while providing guests with legendary customer service.
Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
Displayed enthusiasm and promoted [Type] service to customers, successfully increasing referrals and walk-in business.
Folded napkins and prepared silverware sets to provide adequate supply for host station.
Kept server areas clean and stocked during service hours to increase efficiency while serving tables.
Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Bussed and reset [Number] tables per shift, working efficiently to keep dining room and work areas clean.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Daisy Morris Nutrition Center- Custodial Services, Dish Washer, and Food Service
Campbell, Missouri07/2013 - 08/2014

Increased machine efficiency by scraping and pre-washing dishes.
Kept kitchen areas neat and clean by removing trash and organizing supplies.
Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
Scraped, washed and efficiently restacked dishware, utensils and glassware to keep kitchen ready for customer demands.
Boosted team efficiency by keeping kitchen areas organized, clean and properly sanitized.
Used [Type] sprayer to loosen food residue and enhance cleaning.
Worked with chemicals such as detergent, rinse agents and sanitizers to protect customer health.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
Washed equipment, surfaces, refrigerators and other areas and applied sanitizing chemicals.
Disinfected counters and wiped down food prep surfaces to prevent illness and cross-contamination from raw meats.
Efficiently loaded and unloaded dishwashers, cleaning by hand large pots or [Type] items used often by kitchen staff.
Cleared, washed and stacked all plates, dining utensils and trays quickly and without breaking.

Rechic Boutique- Customer Service, Cashier, and Stocker
Campbell, Missouri06/2013 - 08/2014

Helped customers locate desired items and transfer oversized items to vehicles.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Regularly assessed sales floor stock levels to replenish with backstock merchandise before depletion.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Prepared merchandise for transfer to shelves by removing packing materials and applying identifying codes, such as price or inventory control numbers.
Changed sales floor signs to show current pricing and support product promotions.
Increased sales [Number]% by offering advice on purchases and promoting additional products.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Educated customers on promotions to enhance sales.
Maintained effective team member communication.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
Worked closely with customers to solve problems and handle customer concerns.
Greeted customers and directed to requested products.
Assisted customers by answering questions and fulfilling requests.
Answered questions about store policies and concerns to support positive customer experiences.
Checked prices for customers and processed items sold by scanning barcodes.

Skills

Beverage preparation
Table setting
Facilities maintenance
Customer service
Product Organization
Food Preparation
Customer Complaint Resolution
Good Telephone Etiquette

Tableside service
Menu Memorization
Bloodborne Pathogen training
Problem resolution
Sales
Cleaning
Visual Displays
Customer Direction

Education

Arkansas State UniversityJonesboro, ARHigh School Diploma

Resume Overview

Companies Worked For:

Cracker Barrel
Daisy Morris Nutrition Center
Rechic Boutique

School Attended

Arkansas State University

Job Titles Held:

Waitress
Custodial Services, Dish Washer, and Food Service
Customer Service, Cashier, and Stocker

Degrees

High School Diploma

Waitress Resume Example

Resume Score: 80%

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