Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
2 Experienced Server offering 20+ years and solid history of accurate order taking, efficient supply restocking and diligent table management. Effective at promoting team success by independently handling side work and cleaning up spills. Extensive knowledge and superior work ethic. Organized waitress with experience in restaurant environments. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities.
Skills
Tableside service
Beverage preparation
Table setting
Menu Memorization
Ordering Procedures
Bill Computation
To-Go Order Preparation
Guest Seating Arrangements
Order Delivery Practices
Order Accuracy
Food Spoilage Prevention
Daily Specials Memorization
Food Tray Carrying
Stocking and replenishing
Food running
Upselling techniques
Communication skills
Cash handling expert
Work History
06/2017 to 07/2020WaitressAgia | Scottsdale, AZ,
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Decreased customer wait times by efficiently carrying [3-5] plates at one time without spilling or dropping food.
Prepared hot and cold beverages to highest standard while providing guests with legendary customer service.
Bussed and reset 10+ tables per shift, working efficiently to keep dining room and work areas clean.
Prepared specialty deserts for customers including pie and icecream.
Prepared beverages and filled food orders for customers.
Supervised restocking of salad bar and buffet for lunch and dinner service.
Used cash registers and credit card machines to cash out customers,.
Inspected dishes and utensils for cleanliness, sending back to be washed again when necessary.
Kept server areas clean and stocked during service hours to increase efficiency while serving tables.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
10/2007 to 05/2016WaitressAgia | Carpinteria, CA,
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Prepared beverages and filled food orders for customers.
Suggested appropriate food and drink pairings to increase per-ticket sales.
Kept server areas clean and stocked during service hours to increase efficiency while serving tables.
Decreased customer wait times by efficiently carrying 3-5 plates at one time without spilling or dropping food.
Upsold dessert specialty items to increase overall sales and exceed targets.
Supervised restocking of salad bar and buffet for lunch and dinner service.
Checked identification to enforce age regulations for alcoholic beverages.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Prepared hot and cold beverages to highest standard while providing guests with legendary customer service.
10/2007 to 05/2008WaitressAgia | Scottsdale, AZ,
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
Bussed and reset 1-10 tables per shift, working efficiently to keep dining room and work areas clean.
Prepared beverages and filled food orders for customers.
Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
Upsold dessert specialty items to increase overall sales and exceed targets.
06/2004 to 10/2007WaitressAgia | Carpinteria, CA,
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
Bussed and reset 10+ tables per shift, working efficiently to keep dining room and work areas clean.
Checked identification to enforce age regulations for alcoholic beverages.
Supervised restocking of salad bar and buffet for lunch and dinner service.
Prepared beverages and filled food orders for customers.
Education
Expected in 04/2002GED | Lodi High School, Lodi, CAGPA:
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