Waitress Resume Example
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WAITRESS
Summary
Courteous and reliable team member. I offer hard working skills along with a background in the healthcare setting. I have adapted quickly and efficiently to whatever task I am given. My time spent in the surgical hospital as a secretary and in clinical as a student nurse has prepared me for documentation of health files and communication with patients.
Skills
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Experience
01/2019 to Current
WaitressCompany Name － City, State
- Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
- Prepared salads and appetizers and set up garnish stations to back up kitchen staff.
- Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
- Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Increased sales of key menu items through effective upselling.
- Greeted customers, assisted with questions and made recommendations concerning daily specials, wine selections and desserts to guide patrons toward more profitable items.
- Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
- Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
- Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
08/2017 to 01/2019
WaitressCompany Name － City, State
- Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
- Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
- Arranged each place setting attractively, using clean, chip-free plates and utensils.
- Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
- Greeted customers, assisted with questions and made recommendations concerning daily specials, wine selections and desserts to guide patrons toward more profitable items.
- Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Minimized customer wait times by efficiently taking and filling large volume of orders each day.
- Completed opening and closing checklists by emptying trash, safeguarding alcohol and polishing silverware.
05/2017 to 08/2017
Unit SecretaryCompany Name － City, State
- Updated group medical records and technical library to support smooth office operations.
- Compiled physical and digital paperwork to meet business and patient needs, including charts, reports and correspondence.
- Maximized office efficiency by answering more than 100+ incoming calls per day to provide office information and transfer calls to desired personal.
- Supported administrative and healthcare staff with skilled clerical assistance such as ordering supplies and organizing office inventories.
- Transcribed doctors' orders, including medication and lab test requests.
- Managed unit call reception and routed calls to correct department.
- Retrieved physicians' paperwork, including lab test requests.
- Maintained strong and trusting rapport with patients and all healthcare staff to build relationships.
- Provided patient information to facilitate timely admissions and discharges.
- Maintained office supplies inventory by checking stock and ordering new supplies as needed.
- Created and maintained accurate and confidential patient files.
01/2017 to 05/2017
Front Desk ReceptionistCompany Name － City, State
- Set guest and group reservations and processed check-ins and check-outs.
- Responded to inquiries and room requests made online, by phone or email.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Monitored reservations to track incoming parties and special events.
- Delivered exceptional services and support to team members and guests, maximizing productivity and customer satisfaction.
- Monitored safety, health and sanitation processes throughout all areas and enforced rules to promote security and safety.
Education and Training
05/2015
High School DiplomaUniversity Academy of Central Louisiana － City, State
12/2019
Bachelor of Science: Major- Allied Health Minor- BiologyLouisiana College － City, State
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Resume Overview
School Attended
- University Academy of Central Louisiana
- Louisiana College
Job Titles Held:
- Waitress
- Unit Secretary
- Front Desk Receptionist
Degrees
- High School Diploma
Bachelor of Science : Major- Allied Health Minor- Biology
