Hardworking and reliable [Industry] worker with strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual with team-oriented mentality.
Skills
POS systems
Liquor regulations and compliance
Payment processing
Issue resolution
Cash drawer balancing
Credit and cash transactions
Coin counting
ID verification
Experience
Waitress, 01/2019 to Current Life Care Centers Of America – North Billerica, MA,
Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
Calculated charges, issued table checks and collected payments from customers.
Cleaned dishes with detergent, rinsing and sanitizing chemicals in [Number]-compartment sink.
Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Waitress, 02/2019 to 06/2019 Life Care Centers Of America – Parker, CO,
Maintained indoor and outdoor dining areas by removing trash, wiping down tables and restocking napkin dispensers.
Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
Prepared salads and appetizers to back up kitchen staff.
Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
Discussed menu items and dietary concerns, noted special requests and suggested appetizers or other additional items to meet upsell goals.
Cashier, 10/2018 to 01/2019 Joe's Auto Parks – Orlando, FL,
Drove sales and add-on purchases by promoting specific item options to customers.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
Helped customers find specific products, answering questions and offering advice.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Welcomed customers, offering assistance to help find necessary store items.
Worked closely with front-end staff to assist customers.
Served needs of as many as [Number] patrons per shift, including collecting payments, tracking rewards and handling customer service issues.
Monitored sidewalk sales events to protect products, added new merchandise and rang up purchases at outside registers.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Cashier, 11/2016 to 12/2018 Joe's Auto Parks – Los Angeles, CA,
Worked closely with front-end staff to assist customers.
Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
Monitored sidewalk sales events to protect products, added new merchandise and rang up purchases at outside registers.
Increased sales [Number]% by suggesting specific purchases to customers and [Action].
Received payments for [Product or Service] and issued receipts reflecting zero balances or additional payments required to bring accounts current.
Read weekly sales inserts and tracked changing prices to remain up-to-date on store promotions.
Served needs of as many as [Number] patrons per shift, including collecting payments, tracking rewards and handling customer service issues.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
Trained new team members in cash register operation, stock procedures and customer service.
Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
Helped customers find specific products, answering questions and offering advice.
Drove sales and add-on purchases by promoting specific item options to customers.
Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
Compiled and updated client data to track payments trends and support accurate accounting.
Assisted customers with account updates, new service additions and promotional offers.
Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
Education and Training
High School Diploma: , Expected in 05/2014 Bastrop High School - Bastrop, LA GPA:
: , Expected in Grambling State University Lab High School - Grambling, LA GPA:
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