Waitress resume example with 6+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA94105
:
Summary
I've worked with people my whole life when it comes to working manly in retail and sales. I've also had to mange money for hours almost 7 days a week. Which means I'm very good at handling both and understand the importance of both.
I offer the ability and excitement to learn things quick, I'm a very out going person, motivated, and determination.
Skills
High-volume dining
Safe food handling
Menu memorization
Effective sales techniques
Dining customer service
Sales techniques
Seating assignment preparation
Conflict and dispute resolution
Bussing expertise
Food safety understanding
Service prioritization
Education and Training
Hobart High SchoolHobart, OKExpected in 05/2016 ā āHigh School Diploma: - GPA:
Western Oklahoma State CollegeAltus, OKExpected in ā ā:Biology - GPA:
Experience
Aramark Corp. - Waitress Birmingham, AL, 11/2017 - Current
Arranged each place setting attractively, using clean, chip-free plates and utensils.
Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Completed opening and closing checklists by emptying trash, safeguarding alcohol and polishing silverware.
Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
Minimized customer wait times by efficiently taking and filling large volume of orders each day.
Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
Greeted customers, assisted with questions and made recommendations concerning daily specials, wine selections and desserts to guide patrons toward more profitable items.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Maintained accuracy while handling payments, giving change and printing receipts to customers.
Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
Assisted kitchen staff with food counts by determining number of items required for complete service.
Labor First Llc - Sales Associate Mount Laurel Township, NJ, 08/2016 - 11/2018
RetainedRetained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Kept apprised of emerging trends and provided informative customer service to assist in product selection.
Offered product and service consultations and employed upselling techniques.
Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
Sold various products by explaining unique features and educating customers on proper application.
Processed orders through system and coordinated product deliveries.
Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
Helped average of [Number] customers per day by responding to inquiries and locating products.
Mixed and matched paints according to customer specifications.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Demonstrated products to customers, discussed features and redirected objections to capture sales.
Used Walmart register system to ring up customer purchases, process payments and issue receipts.
Pepsico - Cashier Durango, CO, 07/2014 - 07/2016
Assisted with purchases, locating items and signing up for rewards programs.
Read weekly sales inserts and monitored price changes.
Helped customers find specific products, answered questions and offered advice.
Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Resolved issues with cash registers, card scanners and printers.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Properly verified customer identification for alcohol or tobacco purchases.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Inspected items for damage and obtained replacements for customers.
Worked closely with front-end staff to assist customers.
Trained new team members in cash register operation, stock procedures and customer service.
Learned roles of other departments to provide coverage and keep store operational.
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