Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary
  • Dynamic and well-educated Marketing Coordinator offering excellent skills in client relations and proposal project management. Highly developed research skills coupled with writing and design creativity. Consistently tasked to high-dollar project pursuits.
  • Collaborate effectively with team members and managers to improve ROI and sales numbers. Skilled researcher and analytical problem-solver successful at enhancing marketing campaigns and strengthening processes for maximum efficiency.
  • Background includes building productive relationships and driving continuous improvement strategies. Performance-driven Marketing Manager skilled in creating marketing plans and leading successful product launches, promotions and development.
  • Well-versed in SEO content creation, social media audience engagement and brand management. Successful marketing leader with proven accomplishments in driving market growth and firm profits. Articulate and driven leader with high energy and engaging personality.
  • Hardworking team builder motivates personnel to maximize performance.
  • Food preparation and safety
  • Hospitality service expertise
  • Guest relations
  • Cash Handling
  • High-volume dining
  • Sales expertise
  • Accurate money handling
  • Program files maintenance
  • Multi-line phone proficiency
  • Employee timesheet processing
  • Meeting arrangements
  • Customer and client relations
  • Paperwork drafting
  • Filing and data archiving
  • Documentation and control
  • Copywriting expertise
  • Communications management
  • Digital marketing
  • Analytics and seo
  • Fact checking
  • Event planning
  • Campaign management
  • Market Analysis
  • Pricing structures
  • Microsoft Office
  • Microsoft Office usage
  • Microsoft Office proficiency
  • Microsoft Office Suite proficiency
  • Office systems management
  • Office supplies inventory management
  • Office inventory management
  • Opening and closing offices
  • Proficiency in Office programs
  • Office support (phones, faxing, filing)
Work History
12/2019 to 04/2020 Waitress Healthcare Services Group | Canton, GA,
  • Assigned work tasks and coordinated activities of dining room personnel to provide prompt and effective service to patrons.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Monitored dining rooms for seating availability as well as service, safety and well-being of guests.
  • Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Upheld high standards of professionalism when dealing with customer issues, supporting serving staff and waiting on tables.
  • Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
03/2018 to 05/2019 Site Safety Officer American Renal Associates | Bakersfield, CA,
  • Updated contract, project and crew leaders with daily status reports on observations and incidents.
  • Monitored safety and assessed risk levels and mitigation strategies at industrial worksites and on construction jobs.
  • Inspected job sites and completed in-depth reports outlining safety concerns and corrective recommendations.
  • Assessed compliance of site operations, accuracy of forms and adequate employee notification for different policies.
  • Conducted safety evaluations to recommend alternate safety procedures.
  • Directed recordkeeping and paperwork preparation in line with OSHA requirements.
  • Conducted new employee interviews, orientation and training, and provided ongoing monitoring and evaluation.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Monitored social media and online sources for industry trends.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Inspected worksites, practices and gear for compliance with established safety standards.
  • Designed programs, policies, and procedures that were implemented to reduce or eliminate workplace injuries and hazards.
  • Responded to any emergencies as instructed and with utmost efficiency.
  • Recognized, documented and advised on removal of hazards.
  • Wrote, coordinated and delivered mass educational briefings focused on occupational accident trends and prevention.
  • Streamlined and directed occupational safety trend and current hazards analyses.
12/2016 to 05/2017 Administrative Assistant Brasscraft | San Bernardino, CA,
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
  • Drafted professional memos, letters and marketing copy to support business objectives and growth.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Provided logistical support for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance.
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
  • Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors.
  • Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Created detailed expense reports and requests for capital expenditures.
  • Tracked inventory and ordered office supplies encouraging cost-effective solutions.
  • Organized weekly staff meetings and logged minutes for corporate records.
  • Maintained complex digital filing system for financial information.
  • Coached new employees on administrative procedures, company policies and performance standards.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Prepared meeting minutes and edited subcontractor proposals, project punch list, transmittals and memorandums for organizational support.
  • Handled client correspondence and tracked records to foster office efficiency.
  • Offered departmental administrative support.
  • Created PowerPoint presentations for business development purposes.
  • Arranged rapid office equipment repair and maintenance with vendors.
  • Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
  • Routed incoming calls and faxes and drafted detailed messages to expedite response.
  • Maintained staff directory and company policy handbook for human resources department.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
03/2013 to 12/2016 Mill Operator Freeport-McMoRan | City, STATE,
  • Enhanced cuts made by CNC machinery through accurate equipment setup, tool positioning and production monitoring, stepping in quickly to make proactive adjustments and keep production on targets.
  • Conducted thorough inspections of finished work to assess quality and conformance with production specifications, documented measurements, graded products and removed defective pieces from line.
  • Boosted production success by taking on extra tasks, collaborating with team members, sharing expertise with new employees and looking for ways to boost efficiency.
  • Protected team members and boosted performance by operating equipment safely and in accordance with company compliance measures.
  • Moved controls to properly position tools and workpieces, set specific feeds and determine cut depths for optimal operations.
  • Achieved production targets and produced high-quality work by utilizing correct cutting tools, accessories and management strategies for specific customer needs.
  • Updated daily logs and discussed activities such as output, materials usage, and equipment concerns to address and resolve problems affecting production.
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Drove operational improvements which resulted in savings and improved profit margins.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Maintained excellent attendance record, consistently arriving to work on time.
Expected in 07/2023 Bachelor of Science | Business Management Grand Canyon University, Phoenix, AZ GPA:

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