Livecareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Work History
Waitress , 03/2017 - 04/2018
Aramark Corp. Glendale, AZ,
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Stayed up to date on menu changes to offer current and accurate information, answer questions and help customers select optimal meal choices based on individual preferences.
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
  • Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Maintained strong reputation of efficiency and accuracy, earning numerous recommendations from satisfied customers.
  • Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
  • Prepared hot and cold beverages to highest standard while providing guests with legendary customer service.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Stored food in designated containers and storage areas to increase shelf life and prevent spoilage.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Suggested appropriate food and drink pairings to increase per-ticket sales.
  • Restocked salad bar and buffet for lunch and dinner service.
  • Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers.
Waitress, 04/2018 - 07/2019
Aramark Corp. Huntsville, TX,
  • Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
  • Stayed up to date on menu changes to offer current and accurate information, answer questions and help customers select optimal meal choices based on individual preferences.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Kept server areas clean and stocked during service hours to increase efficiency while serving tables.
  • Prepared hot and cold beverages to highest standard while providing guests with legendary customer service.
  • Bussed and reset [Number] tables per shift, working efficiently to keep dining room and work areas clean.
  • Prepared beverages and filled food orders for customers.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Set dining tables to prepare for diverse types of events and follow strict service standards.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Stored food in designated containers and storage areas to increase shelf life and prevent spoilage.
  • Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
  • Handled customer complaints with poise and grace, immediately resolving issues through immediate acknowledgment and commitment to service.
Supervisor, 07/2019 - Current
Jbt Corporation Nashville, TN,
  • Conducted scheduled and impromptu evaluations to assess work performance.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Set overall vision and provided team leadership.
  • Utilized standard operating procedures, effective crew resource management, communication and procedures specified in company operation manual.
  • Maintained compliance with company policies, objectives and communication goals.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Education
diploma : , Expected in 05/2015
-
Caddo Hills High School - Norman, AR
GPA:

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School Attended

  • Caddo Hills High School

Job Titles Held:

  • Waitress
  • Waitress
  • Supervisor

Degrees

  • diploma

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