waitress resume example with 14+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Professional Summary
Attentive Waitress with superior knowledge of ethnic dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times.
Skills
Beverage preparation
Menu Memorization
High-Volume Dining
Wine Service
Point of Sale Knowledge
Food Preparation and Safety
Ordering Procedures
Order Delivery Practices
Bill Computation
Table Setting Knowledge
To-Go Order Preparation
Daily Specials Memorization
Order Accuracy
Food Tray Carrying
Cash handling
Bar terminology
Stocking and replenishing
Tableside Service
Work History
Waitress, 03-2021 - 06-2021 Cache Creek Casino Resort – Brooks, CA,
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Prepared specialty desserts for customers including Creme Brulee and cheesecake.
Kept server areas clean and stocked to increase efficiency while working tables.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Bussed and reset tables to keep dining room and work areas clean.
Folded napkins and prepared silverware sets to provide adequate supply for host station.
Greeted new customers, discussed specials and took drink orders.
Checked identification for minimum age for sale of alcoholic beverages.
Suggested appropriate food and drink pairings to increase per-ticket sales.
Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
Stayed up-to-date on menu changes to help customers make food choices.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Contracts Officer, 02-2017 - 03-2021 Navy Federal Credit Union – Hampton, VA,
Monitored all incoming contracts and service agreements for correct pricing and information.
Oversaw invoicing to government entities to meet FAR regulations.
Prepared compliance reports and disseminated to upper management.
Researched laws and regulations potentially impacting company policies and procedures.
Double-checked plans and specifications of contract work for company compliance.
Oversaw contracts for over 10 different departments using both manual and automated strategies.
Created policies and procedures meeting regulatory guidelines and compliance standards.
Reviewed quotes from contractors to obtain best pricing and service for organization.
Coordinated changes to agreement which might occur during contract lifetime.
Office Manager, 08-2015 - 02-2017 Control Risks – San Francisco, CA,
Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
Compared vendor prices and negotiated for optimal savings.
Utilized client and staff feedback to maintain customer partnerships and increase revenue.
Oversaw quality control and productivity rates to increase revenue and production times.
Initiated timely project management within budget constraints for multi-faceted problems concerning executive leaders.
Managed CRM database, including troubleshooting, maintenance, updates and report generation.
Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement.
Coordinated special projects and managed schedules.
Sourced vendors for special project needs and negotiated contracts.
Arranged corporate and office conferences for company employees and guests.
Managed office operations while scheduling appointments for department managers.
Maintained computer and physical filing systems.
Developed standard operating procedures for all administrative employees.
Bartender/Server, 03-2007 - 06-2015 South Suburban Park & Recreation – Englewood, CO,
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Conducted regular inventories of bar and drink supplies to keep stock on hand and avoid expensive rush orders.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Implemented drink prep procedures that significantly reduced wasted stock.
Recruited and trained new bartenders and barbacks and scouted and auditioned performers for various special events.
Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
Kept alcoholic beverages well-stocked and organized to meet expected demands.
Education
GED: , Expected in - Helena College University of Montana - Helena, MT GPA: Status -
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