Waitress resume example with 14+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Attentive Waitress with superior knowledge of ethnic dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times.

  • Beverage preparation
  • Menu Memorization
  • High-Volume Dining
  • Wine Service
  • Point of Sale Knowledge
  • Food Preparation and Safety
  • Ordering Procedures
  • Order Delivery Practices
  • Bill Computation
  • Table Setting Knowledge
  • To-Go Order Preparation
  • Daily Specials Memorization
  • Order Accuracy
  • Food Tray Carrying
  • Cash handling
  • Bar terminology
  • Stocking and replenishing
  • Tableside Service
Work History
Waitress, 03-2021 - 06-2021
Cache Creek Casino Resort Brooks, CA,
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Prepared specialty desserts for customers including Creme Brulee and cheesecake.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Greeted new customers, discussed specials and took drink orders.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Suggested appropriate food and drink pairings to increase per-ticket sales.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Contracts Officer, 02-2017 - 03-2021
Navy Federal Credit Union Hampton, VA,
  • Monitored all incoming contracts and service agreements for correct pricing and information.
  • Oversaw invoicing to government entities to meet FAR regulations.
  • Prepared compliance reports and disseminated to upper management.
  • Researched laws and regulations potentially impacting company policies and procedures.
  • Double-checked plans and specifications of contract work for company compliance.
  • Oversaw contracts for over 10 different departments using both manual and automated strategies.
  • Created policies and procedures meeting regulatory guidelines and compliance standards.
  • Reviewed quotes from contractors to obtain best pricing and service for organization.
  • Coordinated changes to agreement which might occur during contract lifetime.
Office Manager, 08-2015 - 02-2017
Control Risks San Francisco, CA,
  • Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Compared vendor prices and negotiated for optimal savings.
  • Utilized client and staff feedback to maintain customer partnerships and increase revenue.
  • Oversaw quality control and productivity rates to increase revenue and production times.
  • Initiated timely project management within budget constraints for multi-faceted problems concerning executive leaders.
  • Managed CRM database, including troubleshooting, maintenance, updates and report generation.
  • Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement.
  • Coordinated special projects and managed schedules.
  • Sourced vendors for special project needs and negotiated contracts.
  • Arranged corporate and office conferences for company employees and guests.
  • Managed office operations while scheduling appointments for department managers.
  • Maintained computer and physical filing systems.
  • Developed standard operating procedures for all administrative employees.
Bartender/Server, 03-2007 - 06-2015
South Suburban Park & Recreation Englewood, CO,
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Conducted regular inventories of bar and drink supplies to keep stock on hand and avoid expensive rush orders.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Implemented drink prep procedures that significantly reduced wasted stock.
  • Recruited and trained new bartenders and barbacks and scouted and auditioned performers for various special events.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
GED: , Expected in
Helena College University of Montana - Helena, MT

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Resume Overview

School Attended

  • Helena College University of Montana

Job Titles Held:

  • Waitress
  • Contracts Officer
  • Office Manager
  • Bartender/Server


  • GED

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