Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Well-versed young woman with 4+ years of work experience. Diplomatic, engaging communicator, driven worker, and exceptional customer service provider. CPR/First Aid/AED certified. Maintains strong understanding of hospitality and extremely sociable.

  • Effective customer upselling
  • Point of Sale (POS) system operations
  • Menu memorization
  • Relationship management
  • Liquor, wine and food service
  • Credit card payment processing
  • Conflict mediation
  • Courteous demeanor
  • Upbeat attitude
  • Outgoing, welcoming personality
  • Product organization
  • Communication
Waitress, 08/2019 - 08/2020
Agia Scottsdale, AZ,
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Cleaned servers' sections, front desk, and cashier desk to keep restaurant clean when customers come in.
Cashier, 08/2019 - 08/2020
Bartell Drugs Newport, OR,
  • Wiped down counters to remove debris and maintain cleanliness.
  • Informed customers of final bill tab and processed form of payment.
  • Processed credit card payments and gave counter slips to customers for signatures.
  • Restocked workstation with supplies and communicated out of stock items to management.
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Entered requested menu items into POS terminal, modifying with substitutions and add-ons to customize orders.
  • Mastered point-of-service (POS) computer system for automated order taking.
  • Completed opening, closing and shift change tasks to promote store efficiency.
  • Verified orders and bagged items for easy transport.
  • Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
  • Accepted transaction payments, making change for cash payments and processing credit cards, debit cards and gift cards.
Lifeguard, 05/2017 - 08/2020
Tampa Metropolitan Area Ymca Plant City, FL,
  • Kept equipment in good working order with frequent inspections and minor repairs.
  • Updated logs detailing weather conditions, treatments provided and incident information to keep management informed of activities.
  • Maintained strong proficiency in CPR, First Aid and various rescue techniques to provide optimal support to individuals in distress.
  • Contacted emergency personnel and provided aid while waiting for further assistance.
  • Consistently complied with pool regulations and policies while encouraging staff to adhere to guidelines.
  • Kept watch over swimmers to respond quickly to distress situations.
  • Cleaned, brushed and vacuumed pool multiple times per day.
  • Monitored behaviors for safety violations and took steps to prevent further violations.
  • Maintained neat and clean pool area and clean water at all times.
  • Alerted patrons to immediate storm conditions by directing them to exit water immediately.
  • Optimized customer service by resolving issues quickly and with courteous demeanor.
  • Reminded patrons to walk carefully and avoid running around or near pool edges to prevent falls.
  • Logged hourly chemical readings to keep pool water at safe levels and avoid potential for illness among patrons.
  • Partnered with fellow team members on new customer service program to promote seamless transitions.
Education and Training
High School Diploma: , Expected in 05/2020
Mcintosh High School - Peachtree City, GA
Bachelor of Arts: Criminology, Expected in 05/2024
Florida State University - Tallahassee, FL

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School Attended

  • Mcintosh High School
  • Florida State University

Job Titles Held:

  • Waitress
  • Cashier
  • Lifeguard


  • High School Diploma
  • Bachelor of Arts

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