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waitress resume example with 3 years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Results-driven Waitress with 3 years of service experience supporting daily operations of dining room and kitchen areas, restaurant maintenance procedures and quality standards. Skillful in setting up food stations, accurately recording orders and assisting guests in making menu choices. Reliable, customer service-driven team player. Protective Security Guard with over 1 year of experience working to promote safety of people and premises in assigned area. Expertise in controlling exits and entrances and testing and inspecting fire and security systems. Proactive and watchful professional possessing deep knowledge of of security operations and safety practices. Resourceful Janitor Worker knowledgeable about unique cleaning procedures and familiar with all major health codes and standards. Manages multiple tasks including cleaning and maintaining buildings, grounds and facilities. Performs basic repairs, housekeeping duties and minor equipment maintenance.

Skills
  • High-volume dining
  • Menu memorization
  • Buffet setup and takedown
  • Interior and exterior cleaning
  • Exceptional time management
  • Supply inventory management
  • Janitorial equipment familiarity
  • Facility maintenance
  • Security procedures knowledge
  • Patrolling
  • English fluency
  • Supervision
  • People skills
  • Active listening
Experience
Waitress, 01/2019 to Current
Hyatt Hotels Corp.Philadelphia, PA,
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Minimized customer wait times by taking and filling large volume of orders each day.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
  • Cleared table and bussed dishes to allow for quick setups.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
Security Guard, 10/2020 to 10/2021
City Of Austin, TxAustin, TX,
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
  • Secured personnel and premises by inspecting buildings, patrolling property and monitoring surveillance cameras.
  • Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
  • Immediately reported safety hazards for remediation response.
  • Monitored security cameras and fire, building and alarm systems.
  • Implemented new security protocols to prohibit trespassing and increase safety.
Janitorial Cleaner, 10/2020 to 10/2021
Marsden SouthSanford, FL,
  • Cleaned floors and surfaces by sweeping, mopping, dusting and polishing.
  • Stocked, sanitized, cleaned and inspected restrooms.
  • Disposed of waste and gathered individual trash bags to place in receptacles.
  • Read and followed company, customer and safety rules, policies and procedures.
  • Kept bathrooms in clean, functional condition by scrubbing stalls, cleaning toilets and tidying storage shelves.
  • Sanitized frequented areas and equipment using approved supplies.
  • Collected trash from floors within hallways, bathrooms and work areas.
  • Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
  • Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
  • Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and shower area.
  • Restocked supplies, replacing toiletries, liners and soaps.
  • Replenished supply of hand soap, paper towels and other consumables.
  • Transported trash and hazardous waste to appropriate disposal area.
  • Strengthened building cleanliness by inspecting perimeters, picking up trash and sweeping sidewalks.
  • Took rugs and mats from interior floors to beat dust outside of building.
Crew Member, 07/2020 to 10/2020
Mcdonald'sPortage, WI,
  • Kept restaurant lobby, front counter, drive-thru, kitchen and restrooms neat and clean throughout shift.
  • Packed fast food products in approved containers, cups and bags.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Prepared quality products while maintaining portion control and presentation within service goal times.
  • Drove team success by completing assigned task quickly and accurately.
  • Demonstrated proper food safety practices by accurately completing quality control checklist.
  • Upheld high standards of productivity and quality in operations.
  • Restocked supplies, removed trash and cleaned areas.
  • Answered customer questions and took orders.
  • Verified orders and bagged items for easy transport.
  • Maintained order of customer and crew member work areas.
Education and Training
: , Expected in 05/2022 to Nicholas County High School - Carlisle, KY
GPA:
  • Honor Roll in first semester of the 2022 school year.
Bachelor : Business Administration, Expected in 05/2026 to Maysville Community And Technical College - Maysville, KY
GPA:
  • Completed coursework in BAS 160, PSY 110 and ENG 101
Accomplishments

I'm a part of the Nicholas County Interact Club, where we go out and help our community in time of need. As of September 17th 2021, I was appointed President of the Interact club. As President of the Interact Club, I'm responsible for setting and monitoring the goals of the club and running the monthly meetings required by the club members. As President, I am the figurehead of the club and aim to shape the club to be a part of our community's growth.

In my free-time afterschool, I volunteer to be a part of the Nicholas County Chamber of Commerce, Nicholas County Tourism, and Nicholas County Historical Society. I assist these organizations my help with helping guide the new tourists and customers visiting the town of Carlisle.

Activities and Honors

I've been elected as a part of the Junior's Honor society as of December 2020 for my high grade point average.

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Resume Overview

School Attended

  • Nicholas County High School
  • Maysville Community And Technical College

Job Titles Held:

  • Waitress
  • Security Guard
  • Janitorial Cleaner
  • Crew Member

Degrees

  • Bachelor

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