LiveCareer-Resume

waitress resume example with 5+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Menu memorization
  • Point of Sale (POS) system operations
  • High-volume dining
  • Price memorization
  • Wine pairings
  • Safe food handling
  • Table Bussing
  • Sales Techniques
  • Service prioritization
  • Menu knowledge
  • Check payment processing
  • Liquor, wine and food service
  • Seating assignment preparation
  • Special dietary requirements
  • Food safety understanding
  • Table setting arrangements
  • Dining customer service

Experience
Waitress , 09/2020 - Current
Regal Cinemas Corporation Fredericksburg, VA,
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Increased sales of high margin menu items through effective upselling.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Nanny, 04/2016 - Current
2 Fellas & A Big Vehicle Broken Arrow, OK,
  • Assisted children with homework and implemented school material in practical, everyday activity.
  • Maintained child-friendly environment with engaging activities, safe spaces and access to educational materials and games.
  • Performed light housekeeping duties, such as preparing nutritious meals, cleaning laundry, tidying bedrooms, dusting and sanitizing play areas.
  • Engaged with children, providing nurturing, safe environments to promote emotional, social and intellectual growth.
  • Physically and verbally interacted with children throughout each day to promote mental and emotional development.
  • Supervised children during parental absences.
  • Engaged children with games and puzzles to promote mental development and enjoyment.
  • Monitored playtime to prevent overuse of technology, television or other detrimental influences.
  • Prepared snacks and meals, scheduled and coordinated projects and reinforced appropriate discipline for children according to parents' specifications.
  • Maintained accurate daily records of children's individual activities, behaviors, meals and naps.
  • Calculated amount owed for services and collected payment from parents.
  • Sparked creativity and imagination by helping children discover new things each day.
  • Cleaned and tidied house, including doing laundry, sweeping and mopping floors and dusting.
  • Promoted good behaviors by using positive reinforcement methods.
  • Followed routines to foster stability and structure in children's lives while parents were away.
  • Kept parents' contact information, emergency services phone number and child’s health history on hand in case of emergency situations.
  • Encouraged safe, positive behavior by redirecting children to take positive action.
  • Assisted with clothing selection, dressing and shoe tying.
  • Monitored indoor and outdoor playtime by guiding activities while watching for dangers.
  • Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
  • Provided direct-care services for 2 children of varying ages, promoting safe, healthy and fun lifestyle.
  • Helped with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health.
  • Taught children safe behavior such as seeking adult assistance when crossing street and avoiding contact with unsafe objects.
  • Cut snack foods into bite-sized pieces before serving to young children and monitored closely during snack time to prevent choking.
  • Built relationships with and encouraged social development within children by discussing school, friends and favorite activities.
  • Bathed and dressed babies, changed diapers and prepared bottles and feeding equipment.
  • Washed and put away dishes and wiped down counters after meals and snacks.
  • Cleaned and tidied living room and kitchen after activities to maintain safe, accessible area.
  • Facilitated safe, caring and warm environment for children between ages of 3 and 10 years old to stimulate development.
Cashier, 10/2016 - 08/2020
Aldi Chicago, IL,
  • Helped customers find specific products, answered questions and offered product advice.
  • Operated cash register, collected payments and provided accurate change.
  • Assisted with purchases and locating items
  • Learned roles of other departments to provide coverage and keep store operational.
  • Resolved customer complaints and escalated worsening concerns for remediation.
  • Inspected items for damage and obtained replacements for customers.
  • Processed 200+ transactions per day with exceptional accuracy.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Received payments for products and service while issuing receipts.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Increased sales by suggesting specific purchases to customers.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Resolved issues with cash registers, card scanners and printers.
  • Operated kitchen tools safely and used great knife skills to quickly prepare ingredients.
  • Prepared simple dishes such as salads and common entrees.
  • Maintained clean and orderly kitchen with regular attention to checklists.
  • Supported kitchen quality initiatives by following nutrition, safety and sanitation guidelines.
  • Followed chef prep lists and last-minute orders to help team meet customer needs.
  • Dressed, seasoned and garnished appetizers and salads to prepare for food service.
  • Assisted with training and development of new talent.
  • Kept stations stocked and ready for use to maximize productivity.
  • Modified standard recipes to account for ingredient issues or customer requests, including allergen concerns.
  • Executed proper techniques when preparing menu item ingredients.
  • Maintained quality and freshness of food by rotating stock
  • Organized and labeled stock of ingredients to maintain needed inventory levels.
  • Assisted with dining room tasks by removing soiled dishes during meal service and returning to kitchen for washing.
  • Completed more than 200+ orders each shift with focus on quality and efficiency.
Education and Training
High School Diploma: , Expected in 06/2018
-
Cuthbertson High School - Waxhaw, NC
GPA:
Status -
  • HOSA board member for 3 years
  • Interact Club board member for 3 years
  • 3.75 GPA
  • Honor Roll 3 times
Bachelor of Science: Public Health , Expected in
-
East Carolina University - Greenville, NC
GPA:
Status -
  • Member of Epsilon Sigma Alpha for 2+ years
  • Major in Public Health
  • Concentration in Worksite Health

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Resume Overview

School Attended

  • Cuthbertson High School
  • East Carolina University

Job Titles Held:

  • Waitress
  • Nanny
  • Cashier

Degrees

  • High School Diploma
  • Bachelor of Science

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

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