Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Results-driven serving professional familiar with daily operations of dining room and kitchen areas, restaurant maintenance procedures and quality standards. Reliable, customer service-driven team player with 2 years of restaurant experience and drive for performance in all areas.

Skills
  • High-volume dining
  • Safe food handling
  • Point of Sale (POS) system operations
  • Menu memorization
  • Prompt table clearance
  • Check payment processing
  • Relationship management
  • Service prioritization
  • Bussing expertise
  • Menu knowledge
  • Table setting arrangements
  • Effective customer upselling
Education and Training
Oceanside High School Oceanside, NY Expected in 06/2018 High School Diploma : - GPA :
Nassau Community College Garden City, NY Expected in : Music Performance - GPA :
Experience
Agia - Waitress
Scottsdale, AZ, 08/2019 - Current
  • Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Calculated charges, issued table checks and collected payments from customers.
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Updated repeat customers on menu changes and updates to maintain quality service relationships.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Frequently communicated with kitchen staff to stay up to date on supply availability and potential customer wait times.
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Answered phones politely and promptly, accurately recording and confirming reservations.
  • Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
  • Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
  • Prepared banquet room for next function by resetting room, cleaning surfaces and replenishing supplies.
  • Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
  • Partnered with team members to efficiently serve food and beverages.
  • Maintained indoor and outdoor dining areas by removing trash, wiping down tables and restocking napkin dispensers.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
Agia - Waitress
Carpinteria, CA, 05/2019 - Current
  • Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Calculated charges, issued table checks and collected payments from customers.
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Updated repeat customers on menu changes and updates to maintain quality service relationships.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Maintained accuracy while handling payments of up to $[Amount], giving change and printing receipts with [Type] system.
  • Frequently communicated with kitchen staff to stay up to date on supply availability and potential customer wait times.
  • Answered phones politely and promptly, accurately recording and confirming reservations.
  • Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
  • Carried [Number] plates at one time without dropping or spilling, decreasing overall customer wait time.
  • Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
  • Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
  • Maintained indoor and outdoor dining areas by removing trash, wiping down tables and restocking napkin dispensers.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
Waste Connections - Sales Representative
Corpus Christi, TX, 11/2018 - 03/2019
  • Implemented consultative sales techniques to generate revenues and exceed sales targets.
  • Landed [Number] new customer accounts through effective customer service and powerful cold-calling scripts.
  • Improved advertising initiative outreach and building engagement by executing social media and digital marketing campaigns.
  • Developed solutions to meet market gaps and drive company sales.
  • Built positive and productive customer connections to drive consistent sales.
  • Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
  • Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth.
  • Followed up after sales to assess satisfaction and identify ongoing requirements.
  • Stayed on top of changes in company offerings and policies by staying in frequent contact with service, inventory management and technical personnel.
  • Improved profitability and developed pipeline leveraging multiple marketing channels and sales strategies.
  • Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products.
  • Boosted sales by executing complete sales cycle process from prospecting leads through contract negotiations and close.
  • Demonstrated products at customer locations, answering questions and redirecting objections to close deals.
  • Assisted customers during selection process and helped choose perfect products to meet individual needs.
  • Executed updated marketing plans to increase branding exposure, customer traffic and sales.
  • Cultivated strong professional relationships with industry partners, creating focused campaigns to drive long-term business development.
  • Promoted branding initiatives, implementing effective marketing and sales campaigns.
  • Improved profitability and developed pipelines with multiple sales penetration strategies.
  • Promoted memorable shopping experiences resulting in increased customer retention and loyalty.
  • Oversaw confidential document flow, including managing sales contracts and submitting orders for accurate processing.
  • Streamlined operational efficiencies, tracking weekly sales to develop senior leadership reports for correctiveaction planning.
  • Directed product evaluation in OR and administrative offices, educating senior medical staff onproper usage and maintenance.
  • Cultivated strong relationship with customers while fostering positive business image.
  • Generated sales by executing complete sales cycle process from prospecting through contract negotiations and close.
  • Led customer service staff in implementing strategies to propel Customer Satisfaction Index levels and achieve manufacturer service objectives.
  • Monitored customer order process and addressed customer issues.

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Resume Overview

School Attended

  • Oceanside High School
  • Nassau Community College

Job Titles Held:

  • Waitress
  • Waitress
  • Sales Representative

Degrees

  • High School Diploma

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