Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
High-volume dining
To-go order preparation
Guest relations management
Food spoilage prevention
Education
Pagosa Springs High SchoolPagosa Springs, COExpected in 06/2019 ā āHigh School Diploma: - GPA:
Western State College of ColoradoGunnison, COExpected in ā āGED: - GPA:
Received [Scholarship Name] Wrestling Scholarship
Work History
Department Of Defense - Waiter Kansas City, MO, 03/2020 - Current
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers.
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Stayed up to date on menu changes to offer current and accurate information, answer questions and help customers select optimal meal choices based on individual preferences.
Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
Folded napkins and prepared silverware sets to provide adequate supply for host station.
Applied comprehensive knowledge of wine, cider and beer as well as appropriate entree pairings- increasing daily beverage sales by [Amount] % on average.
Used cash registers and credit card machines to cash out customers, handling up to $[Amount] in cash per event.
Bussed and reset [Number] tables per shift, working efficiently to keep dining room and work areas clean.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
Upsold [Type] specialty items to increase overall sales and exceed targets.
Checked identification to enforce age regulations for alcoholic beverages.
Monitored dining rooms for seating availability as well as service, safety and well-being of guests.
Decreased customer wait times by efficiently carrying [Number] plates at one time without spilling or dropping food.
Kept server areas clean and stocked during service hours to increase efficiency while serving tables.
Supervised restocking of salad bar and buffet for lunch and dinner service.
Prepared beverages and filled food orders for customers.
Maintained reputation for order efficiency and accuracy, earning numerous recommendations from satisfied customers.
Maintained customer satisfaction by clarifying questions about orders and specialty items.
Intrepid Usa Health Care Services - Sub Contractor Homerville, GA, 05/2014 - 11/2019
Supervised and provided training for [Number] [Job title]s to improve skills and knowledge.
Maintained and updated required materials needed for assigned jobs to sustain inventory.
Collaborated with [Job title]s to achieve desired results and project completion, successfully completing [Number] projects on time and under budget.
Used [Type] and [Type] equipment to shape or cut materials to specified measurements.
Maintained [Type] equipment and company vehicles by performing regularly scheduled maintenance and repairs, including [Type] and [Type] repairs.
Obtained necessary permits required to complete [Type] work through [Action].
Cleaned and prepared worksites to eliminate possible hazards, including [Type] and [Type] hazards.
Conducted [Number] [Type] site inspections per [Timeframe] to verify quality control and customer satisfaction.
Established and enforced work standards and procedures to provide performance benchmarks and personnel safety, decreasing work incident rates [Number]%.
Provided payment in agreement with contracted fees, completed work, tax laws and regulations regarding agricultural worker pay, keeping team members satisfied and working hard at all tasks.
Resolved [Type] problems, improved operations and provided exceptional client support.
Worked with [Type] customers to understand needs and provide [Type] service.
Increased customer satisfaction by resolving [Product or Service] issues.
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