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Productive Waiter with distinguished understanding of Area of expertise dining and Type establishments. Skilled at increasing sales of specials and beverages with excellent salesmanship and success in handling over Number tables at once. Committed to effective collaboration and excellent service.
Versatile Job Title possessing Number years bartending and waitstaff experience. Effective coordinator of service efforts for settings ranging from fast-paced banquet events to casual dining rooms. Organized preparer of structured service and work plans, balancing needs of patrons and team members.
Motivated Job Title with Number years of experience successfully serving customers in busy, Type restaurants. Recognized for significantly increasing guest check averages by promoting appetizers, specialty items and unique wine selections. Collaborative, thoughtful team leader with clear, comprehensive and directive supervision.
- Supervised team of Number staff members.
- Consistently rated "excellent" in customer surveys regarding server friendliness, promptness and attentiveness.
- Won multiple awards at Carolina For the highest sales and for upsales.
- I was one of the main Key employees at Fridays
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- I stay up-to-date on menu changes to offer current and accurate information for the guest.
- I help and guide the guests with meal choices based on individual preferences.
- Kept server areas clean and stocked during service hours to increase efficiency while working tables.
- I make sure every guest leaves happy and had an amazing experience.
- Created, updated and implemented training plans in collaboration with restaurant management.
- Provided continuous evaluation and feedback to server employees.
- Trained new team members on restaurant procedures, menu items and performance strategies.
- Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
- Stayed up-to-date on state laws regarding alcoholic beverage services and maintained Number% compliance for inspections.
- Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean.
- Received over Number beverage orders nightly from wait staff and delivered beverages to guests while keeping up with bar orders.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Bussed and reset Number tables per shift, working efficiently to keep dining room and work areas clean.
- Confirmed proper placement of products and side items while implementing special instructions.
- Garnished dishes and quickly delivered items to customers, minimizing wait times.
- Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
- Assisted servers with table settings and beverage refills to support high-volume shifts.
- Trained and mentored newly hired employees to explain process flow and safety procedures.
- Conferred with cooks to produce accurate orders, verifying accuracy prior to delivery.
- Answered questions from restaurant patrons regarding menu items.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
- Developed excellent relationships with managers and fellow team members to achieve success, build professional relationships and support positive work environment.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Washed and sanitized dirty dishes by hand and by using dishwasher.
- Stepped into additional roles during busy times to boost coverage of important stations.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Kept all dishes, utensils and glassware clean and rotated following safety standards by Action.
Santaluces Community High School - Lantana, FL
Palm Beach Community College - Lake Worth, FL,
Florida Atlantic University - Boca Raton, FL
- Certification in Serve safe food handling
- Certificate as a official Heineken Beer Pourer
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Resume Overview
School Attended
- Santaluces Community High School
- Palm Beach Community College
- Florida Atlantic University
Job Titles Held:
- Waiter
- Waiter/ Trainer/ Bartender
- Busser/Food Runner/ Expo/ Server/ Bartender/ Key
- Restaurant Busser
- Dishwasher
Degrees
- High School Diploma
- Associate Of Applied Arts
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