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Waiter Resume Example

Resume Score: 80%

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WAITER
Summary

Responsible , Quick learner in fast-paced service settings. Systematic about taking accurate orders, keeping customers happy and contributing time and abilities toward team success. Quickly clears and resets tables, restocks supplies and cleans up spills. Superior work ethic with continual positive attitude.

Skills
  • Menu knowledge
  • Point of Sale (POS) system operations
  • Liquor, wine and food service
  • Relationship management
  • Sales Techniques
  • Service prioritization
  • Maintenance and repair
  • Customer service
  • Fluent in Spanish
  • Maintenance and repairs
  • Quick Learner
Experience
Waiter|Company Name - City, State|03/2017 - 03/2020
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Increased sales of high margin menu items through effective upselling.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Designed custom private function and banquet packages for business dinners, sales presentations, club meetings, weddings and charity events.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Calculated charges, issued table checks and collected payments from customers.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Security Supervisor|Company Name - City, State|01/2016 - 03/2017
  • Implemented new security protocols to prohibit trespassing and increase safety.
  • Developed and updated security procedures, security system drawings and related documentation.
  • Trained new security officers on safety protocols and company standards.
  • Implemented video surveillance, motion detection and closed-circuit television systems to aid in monitoring premises.
  • Led security team and contributed to on-call shifts.
  • Demonstrated ability to think fast and remain calm under pressure.
  • Managed staff schedules for all shifts and events to minimize overtime costs.
  • Provided security team leadership and contributed to on-call duties.
  • Supervised property entrances and exits and monitored employee safety.
Security Guard|Company Name - City, State|08/2015 - 01/2016
  • Warned persons of rule infractions or violations and evicted violators from premises.
  • Monitored premises and recorded all activity in daily officer report for submission to my supervisor at close of shift.
  • Monitored multiple CCTV feeds to keep close eye on important areas of buildings and grounds.
  • Maintained stamina during long periods of sitting, walking, standing or driving while remaining focused and vigilant.
  • Protected entrances by scanning individuals and bags via manual.
  • Secured personnel and premises by inspecting buildings, patrolling property and monitoring surveillance cameras.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
Cook|Company Name - City, State|03/2015 - 08/2015
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Set up and performed initial prep work for food items such as soups, sauces and salads.
  • Modified standard recipes to account for ingredient issues or customer requests, including allergen concerns.
  • Enforced proper sanitation practices to prevent spoiling or contamination of foods.
  • Cultivated original menu items, precisely executing them to periodically refresh meal portfolio.
  • Developed processes to streamline food-preparation and presentation tasks, recommending changes as necessary to boost food-cost savings.
  • Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
  • Precooked certain items during slow periods to reduce wait times at lunch and dinner rush.
  • Established and maintained open, collaborative relationships with kitchen team to maximize efficiency.
Education and Training
Texas State Technical College - Harlingen|City, StateSome College (No Degree): Basic Courses
South Texas College|City, State|12/2019Certification: Fire Science
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Resume Overview

School Attended

  • Texas State Technical College - Harlingen
  • South Texas College

Job Titles Held:

  • Waiter
  • Security Supervisor
  • Security Guard
  • Cook

Degrees

  • Some College (No Degree) : Basic Courses
    Certification : Fire Science

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