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waiter resume example with 20+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Hardworking customer service professional accustomed to fast-paced environments. Work quickly to understand, document and resolve customer concerns, driving satisfaction while meeting demanding business objectives. Well-versed in Art Industry standards and best practices.

Flexible in assisting customer with 3 years of success in resolving customer concerns and inquiries. Skilled at accurately documenting call details, preparing reports and arranging service. Well-versed in providing helpful answers and relevant information to retain clients.

Passionate about Art focused on developing a unique personal aesthetic and marketable trademark in the visual arts arena.

Skills
  • Organizational strengths
  • High-energy attitude
  • Customer service
  • Project management abilities
  • Shipping and receiving understanding
  • Active listening
  • Continuous development
  • Adobe PhotoShop
  • Traditional fine art skills
  • Time management
  • Excellent team player
Experience
03/2020 to Current
Customer Service Service Partners Kalispell, MT,
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
  • Met and exceeded productivity targets by handling every interaction with top-notch customer service.
  • Treat customer with respect and care
  • Giving each customer the attention and the services they needed
03/202 to Current
Customer Service Service Partners Lakeville, MA,
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
  • Met and exceeded productivity targets by handling every interaction with top-notch customer service.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
04/2019 to 03/2020
Customer Service Cashier Paradies Lagardère Travel Retail Phoenix, AZ,
  • Received product orders, unloaded merchandise and arranged store stock into appealing displays.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Issued receipts, discussed return policies, and directed customers to pickup locations for larger merchandise.
  • Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
  • Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
  • Helped customers find specific products, answering questions and offering advice.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Answered questions about and demonstrated features of diverse merchandise to facilitate customer sales.
  • Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
  • Distributed new merchandise efficiently to different departments.
  • Scanned items quickly to keep lines moving and reduce overall wait time.
  • Processed customer payments quickly and returned exact change and receipts.
  • Stayed up to date on current item discounts to support promotions.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
04/2018 to 04/2019
Delivery Driver Staples Jackson, WY,
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
  • Maintained solid connections with established customers to promote new products.
  • Completed order forms and collected payments to keep customer accounts current.
  • Collected and tracked customer payments to meet financial demands.
  • Contacted customers prior to delivery to coordinate delivery times.
  • Obtained signatures needed to complete and process all paperwork efficiently.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
  • Successfully avoided time delivery delays by carefully planning best routes with GPS.
08/2017 to 04/2018
Waiter Fellowship Senior Living Basking Ridge, NJ,
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Updated repeat customers on menu changes and updates to maintain quality service relationships.
  • Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
  • Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Checked order accuracy and food quality before delivering to customers.
  • Cleaned, sanitized and organized food speed racks, bins and dry storage racks to keep food storage areas neat and prevent food-borne illness.
  • Discussed menu items and dietary concerns, noted special requests and suggested appetizers or other additional items to meet upsell goals.
  • Answered phones politely and promptly, accurately recording and confirming reservations.
  • Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
Education and Training
Expected in to to
Bachelor of Arts: Production And Design
The University of Texas At Dallas - Richardson, TX
GPA:
Expected in 12/2018 to to
Associate of Arts: Art
Collin County Community College District - Plano, TX
GPA:
Expected in 05/2016 to to
High School Diploma:
North Dallas Adventist Academy - Richarson TX 75080,
GPA:

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Resume Overview

School Attended

  • The University of Texas At Dallas
  • Collin County Community College District
  • North Dallas Adventist Academy

Job Titles Held:

  • Customer Service
  • Customer Service
  • Customer Service Cashier
  • Delivery Driver
  • Waiter

Degrees

  • Bachelor of Arts
  • Associate of Arts
  • High School Diploma

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