Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Food spoilage prevention
Guest relations management
To-go order preparation
High-volume dining
Bar terminology expertise
Guest relations
Decorative finishes
Food assembly
Material loading and unloading
Time management
Customer service
Analytical problem solving
Student encouragement
Motivational communication
Creativity
Self-motivation
Problem-solving strategies
Work History
05/2019 to 08/2020
WaiterVacasa – Avon, NC,
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
Stayed up to date on menu changes to offer current and accurate information, answer questions and help customers select optimal meal choices based on individual preferences.
Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers.
Monitored dining rooms for seating availability as well as service, safety and well-being of guests.
Folded napkins and prepared silverware sets to provide adequate supply for host station.
Cleaned outdoor eating area and indoor dining room by wiping tables, placing trash in receptacles and restocking napkin dispensers.
Set dining tables to prepare for diverse types of events and follow strict service standards.
Suggested appropriate food and drink pairings to increase per-ticket sales.
Stored food in designated containers and storage areas to increase shelf life and prevent spoilage.
Maintained customer satisfaction by clarifying questions about orders and specialty items.
Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
Assisted with various banquet food stations, set up and service to multiple dining areas.
Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Assigned work tasks and coordinated activities of dining room personnel to deliver prompt, courteous service to patrons.
Handled customer complaints with poise and grace, immediately resolving issues through immediate acknowledgment and commitment to service.
Prepared beverages and filled food orders for customers.
Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
05/2018 to 08/2018
Food WaiterAgrigelateria Sull'Aia – City, STATE,
Cleaned outdoor eating area and indoor dining room by wiping tables, placing trash in receptacles and restocking napkin dispensers.
Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
Assisted with various banquet food stations, set up and service to multiple dining areas.
Stored food in designated containers and storage areas to increase shelf life and prevent spoilage.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
Moved and set up seating, prepared extra silverware prior to arrival of large groups.
Answered customers' questions, recommended items and recorded order information.
Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Set dining tables to prepare for diverse types of events and follow strict service standards.
Mixed both standard and specialized drink orders using variety of ingredients, including liquor, bitters, sugars and fruits.
Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
09/2017 to 11/2017
Event DecoratorCOIN – City, STATE,
Attached decorative or functional accessories to products and positioned patterns on equipment, materials and workpieces to complete desired production actions.
Cleaned workpieces and products, applied coatings and buffed surfaces to achieve desired finishes.
Filled cracks, imperfections and holes in workpieces or products for smooth and high-quality looks.
Maintained production and processing equipment in clean states and good working order to optimize performance.
Equipped and organized facility to comply with company strategy for online and offline quality controls.
Calibrated instruments and scales in production area and quality lab.
Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival.
Conducted training and change management processes to improve operations.
Education
Expected in 06/2017
High School Diploma: Liceo Scientifico Di Stato Niccolo Copernico - Brescia, GPA:
Expected in 06/2016
High School Diploma: Taft Union High School - Taft, CA GPA:
Expected in 05/2020
Associate of Arts: Kinesiology Bakersfield College - Bakersfield, CA GPA:
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