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JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Focused and reliable Server/ Waiter/ Bartender bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Productive Waiter with distinguished understanding of Hana Maui resort dining and establishment. Committed to effective collaboration and excellent service. Efficient time manager and facilitator of rapid table turnover. Versatile Server possessing outstanding bartending and waitstaff experience. Superb coordinator of service efforts for settings ranging from fast-paced banquet events to casual dining rooms.

Skills
  • Menu Memorization and Presentation
  • Upselling and Cross Selling
  • Able to Lift 30 Pounds
  • Transactions and Cash Handling
  • Cool Under Pressure
  • Menu Recommendations
  • Food Safety Standards
  • Point of Sale Systems
  • Team Player
  • Service-Oriented
  • Cleaning and Sanitizing
  • Food and Beverage Service
Work History
11/2020 to Current Waiter Fellowship Senior Living | Basking Ridge, NJ,
  • Cultivated warm relationships with regular customers.
  • Greeted new customers, discussed specials and took drink orders.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
  • Contributed to friendly and professional dining environment by communicating politely and effectively with guests to assess and meet needs.
  • Built long-lasting relationships with residents.
  • Complied with health and safety regulations, maintaining top cleanliness and organization.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Delivered quality services while maintaining friendly and welcoming environment.
  • Took orders and delivered food items to residents in main dining room.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Checked on needs of each table and retrieved additional items.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Explained menu items and preparation methods to provide high level of customer service and promote dining atmosphere.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Organized and replenished supplies at food stations to optimize team performance.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Enhanced dining room operations by removing empty dishes, glassware and silverware to shorten bussing times.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Completed table resets by wiping down surfaces and refilling condiments.
  • Greeted incoming guests and managed accurate seating based on customer desires and server loads.
  • Used cash registers and credit card machines to cash out customers.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Demonstrated understanding of menu items and ingredients.
  • Observed all safety and loss prevention procedures to adhere to universal precautions and infection control guidelines.
  • Maximized customer and worker safety by updating emergency protocols.
06/2018 to Current Server/ Waiter Donatos | Chillicothe, OH,
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
05/2015 to 11/2020 Bartender Green Tea LLC | City, STATE,
  • Kept bar presentable and well-stocked to meet all customer needs.
  • Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
  • Prepared classic, modern and unique cocktails for each customer.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Trained 10+ new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
  • Set up bar for operation, obtained cash bank and stocked service bar.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
  • Received cash, made change and issued receipts.
  • Maintained quality of garnishes, juices and other perishables by preparing new stock daily.
  • Set up glassware, liquor and other necessary supplies for special events.
  • Stored supplies according to bar policies and health code requirements.
  • Completed regular bar inventories and daily requisition sheets and increased sales and profits.
Education
Expected in Associate of Arts | Hawaiian Language UH Maui , Hana, GPA:
Expected in 06/2003 High School Diploma | Maui High School, Kahului, HI GPA:

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88Good

Resume Strength

  • Length
  • Personalization
  • Strong Summary
  • Target Job
  • Typos
  • Word Choice

Resume Overview

School Attended
  • UH Maui
  • Maui High School
Job Titles Held:
  • Waiter
  • Server/ Waiter
  • Bartender
Degrees
  • Associate of Arts
  • High School Diploma

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