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Waiter Resume Example

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WAITER
Professional Summary

Focused and reliable Waiter bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for efficient work. Productive Waiter with distinguished understanding of Service dining and Food establishments. Skilled at increasing sales of specials and beverages with excellent salesmanship and success in handling over 4-6 tables at once. Committed to effective collaboration and excellent service.

Skills
  • Guest relations management
  • To-Go Order Preparation
  • Order Accuracy
  • Accurate money handling
  • Front-of-house display creation
  • Cash handling
  • Menu Memorization
  • Food spoilage prevention
  • High-Volume Dining
  • Guest Seating Arrangements
  • Compliance standards
  • Menu presentation
  • Guest relations
  • Wine Knowledge
Work History
Waiter | 02/2020 to 07/2020
Bloomin' Brands Inc. / Fleming's Steak House - Houston, TX
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
  • Bussed and reset 5-10 tables per shift, working efficiently to keep dining room and work areas clean.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Kept server areas clean and stocked during service hours to increase efficiency while working tables.
  • Displayed enthusiasm and promoted beautiful service to customers, successfully increasing referrals and walk-in business.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Decreased customer wait times by enlisting coworkers assistance for multi-order delivery to avoid spilling or dropping food.
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Checked identification to enforce age regulations for alcoholic beverages.
Host | 01/2019 to 02/2020
Ruth's Chris Steakhouse - Houston, TX
  • Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy.
  • Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs.
  • Assisted FOH and BOH staff with preparing for events, coordinating smooth execution to maximize guest satisfaction.
  • Assisted managers with quickly resolving service- and food-related issues.
  • Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Prepared artistic menu boards highlighting current specials and promotions using eye-catching decorative techniques.
  • Kept track of event finances, including initial deposits, due payments and final balances.
  • Managed event contracts, including estimates, event profiles and post-event summaries.
  • Informed servers of newly seated parties for speedy service.
  • Checked and restocked server areas and organized and got change for front counter.
Mechanic | 04/2016 to 01/2019
LMS Garage Co. - Bellaire, TX
  • Inspected vehicles and evaluated condition of systems, equipment, lights and accessories.
  • Managed inventory through computerized inventory control system.
  • Corrected unsafe conditions in work areas and immediately reported incorrectable conditions to supervisor.
  • Performed routine maintenance and repairs using hand and power tools to maximize reliability.
  • Produced comprehensive service records of all maintenance and repair tasks for customers.
  • Operated tools, equipment and machinery according to prescribed safety procedures.
  • Tested newly installed equipment to determine proper functionality and compliance with regulations.
  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance and calling for repairs.
  • Consulted manuals, technical documentation and repair tree charts for further information prior to conducting fixes.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Diagnosed and repaired mechanical issues on diesel, natural gas, and propane gensets.
  • Maintained accurate records of time and materials required to perform repairs and service.
  • Replaced damaged, missing or defective parts with new and refurbished components.
  • Diagnosed electrical malfunctions using oscilloscope.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Prepared logs on each repair and maintained customer records for each job.
  • Examined new and replacement parts to uncover defects.
  • Expertly utilized diagnostic equipment to evaluate mechanical problems in vehicles.
  • Performed basic electric repairs such as resetting circuit breakers and fitting lighting fixtures.
  • Analyzed and located malfunctions in brakes, motors, switches, and control systems.
Education
St. Michaels Learning Academy - Houston, TX | High School Diploma10/2017
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Resume Overview

Companies Worked For:

  • Bloomin' Brands Inc. / Fleming's Steak House
  • Ruth's Chris Steakhouse
  • LMS Garage Co.

School Attended

  • St. Michaels Learning Academy

Job Titles Held:

  • Waiter
  • Host
  • Mechanic

Degrees

  • St. Michaels Learning Academy - Houston, TX | High School Diploma

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