I am self-starter who can juggle multiple priorities and make things happen in a fast-paced, dynamic and often ambiguous environment. I enjoy solving problems innovatively, and I am good at crafting solutions. I think strategically, I synthesize data to determine what's driving a business, and what opportunities exist to grow it, I you use data to make the best decisions for customers and the business. I like getting my hands dirty in day-to-day tasks to get things done. I communicate clearly and effectively with cross functional groups and senior management.
Skills
Guest services
Inventory control procedures
Merchandising expertise
Loss prevention
Cash register operations
Product promotions
Work History
Volunteer paralegal, 2012 to Current Total System Services, Inc. – OR, State,
21167 Substitute part-time as a school employee that works under the supervision of teachers to assist students Pre-K through 12th Grade to excel in their academic and social behaviors.
Provide one on one support to students for moral and instructional guidance to function "stress-free" throughout the day.
Collaborate with other district programs, public and private agencies, and community agencies (including law enforcement and other emergency services) by communicating and interacting with the appropriate school staff in order to ensure prompt and efficient delivery of social services for the student.
Contact Person: Staff Attorney, Christine Martin, phone: (310) 667-9950 Collaborate with attorneys, court employees, and Paralegals within government, public, private agencies, and community agencies while communicating verbally, and interacting professionally with the appropriate individuals in order to ensure prompt and efficient delivery of community legal services for the litigant.
Screen and respond to litigant requests for legal Self-Help options regarding Family Law using conflict checks, and internal data base.
Explain a variety of legal documents and information as it pertains to legal rights and responsibilities, types of public assistance, legal documents and requirements.
Verbally convey critical and confidential information clearly and concisely to translate to Dissolutions, Paternity, Restraining orders, Declarations, Default Judgments, Set a sides, Land lord Tenant Laws and others as they pertain to each individual case.
Provide written information (e.g., instructions and pamphlets) to ensure that the litigants are properly informed about their eligibility for self-help with their legal documents.
Explain and apply the Law and local court rules for final reviewing process with supervising attorney before filing with The Los Angeles Superior Court.
Obtain, clarify, and verify litigants financial, personal, and legal information in order to correctly and accurately determine the litigants eligibility to receive legal self-help options by interviewing the litigant in person or over the telephone, and staff attorneys for review and apply the provisions by using my writing skills for any corrections when needed while.
Prepare a fact analysis by sitting with the litigant to analyze and access the facts of their case and understand their legal process.
Categorizing facts and organize legal documents into chronological order per the local court rules.
Compute financial information using a calculator, and appropriate computer software programs to prepare court fee waivers for low income litigants.
Investigated facts and laws to determine causes of action and to prepare cases.
Researched state statutes, decisions, legal articles, codes and documents.
Conducted detailed client intakes and entered information into company database.
Contacted key witnesses to testify at court hearings.
Prepared legal briefs, motions and pleadings.
Communicated pertinent information to clients via phone, email and mail.
Drafted, signed and certified key legal documents for judicial review.
Maintained ongoing communication with opposing parties from discovery to trial phase.
Directed and coordinated law office activity, including delivery of subpoenas.
Drafted responses for exceptions on foreclosure procedural errors.
Developed and managed up to [Number] cases.
Acted as liaison between multiple attorneys involved in complex legal issues.
Communicated with outside vendors on behalf of attorneys and legal departments.
JOB TITLE Contracting Legal Assistant, Current to Current Hansanseto, LLP – , ,
Contact Person
Paid-Paralegal Intern, to Attorney Timothy H. Stearns
JOB TITLE – , ,
Assisted trial counsel with Jury selection time keeping for the attorney, taking notes on opposing arguments and exhibits.
Provided professional-moral support to the clients during the trial by explaining the process and legal terms.
CSR II, to Southern California Edison Company
JOB TITLE – , ,
Contact Person: Bobbie Cao-Bass, phone: (800) 655-4555 Customer Service Able to Cite rules and regulations of the California Public Utilities Commission Collaborate with internal and external departments while reconciling customer accounts to research and review business and residential transactions, and de-escalate.
Determined financial eligibility to pre-qualify low income customers for low-income assistance programs.
Multi-task while handling computer software such as; VOIP phone system, Fetch resource and customer confidential information database systems to provide excellent customer service.
Used email and lotus notes to calendar meetings, deadlines, and company events.
Education
Bachelor of Science Degree: Statistics, Spanish, and English Business Entrepreneurship Spanish, Expected in Cerritos Community College Cal State University - Norwalk, California GPA: Statistics, Spanish, and English Business Entrepreneurship Spanish
Associates of Arts Degree: Liberal Arts and Sciences/Social and Behavioral Sciences, Expected in CERTIFICATES-----------------------------Cerritos Community College - Norwalk, California GPA: Liberal Arts and Sciences/Social and Behavioral Sciences
Board of Trustees Certificate of Achievement
International Soroptomist Award and Scholarship ABC Adult School 2013 Norwalk, California ----* Typing Certificate 50 wpm ----: , Expected in Cerritos Community College - , GPA:
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School Attended
Cerritos Community College Cal State University
CERTIFICATES-----------------------------Cerritos Community College
Cerritos Community College
Job Titles Held:
Volunteer paralegal
JOB TITLE Contracting Legal Assistant
Paid-Paralegal Intern
CSR II
Degrees
Bachelor of Science Degree
Associates of Arts Degree
ABA
Associates of Arts Degree
Board of Trustees Certificate of Achievement
International Soroptomist Award and Scholarship ABC Adult School 2013 Norwalk, California ----* Typing Certificate 50 wpm ----
