volunteer resume example with 11+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics, marketing and customer service. Offering 2 years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise.
Skills
Recordkeeping
Teamwork
Money handling
Documentation and recordkeeping
Customer assistance
POS system operation
Retail merchandising expertise
Sales expertise
Assessed customer product needs and interests in order to best recommend suitable items.
Cash register operation
Retail sales
Experience
08/2021 to CurrentVolunteerYmca Twin Cities | Saint Paul, MN,
Monitored inventory stock levels for shopping bags and other supplies to prepare and maintain check-out area.
Welcome and greeting costumers and answer phone calls
Organized store by returning merchandise to proper areas and restocked displays.
Responded effectively to customer questions and inquiries and provided information regarding products.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Recommended merchandise to customers based on needs and preferences.
Operated cash register by adhering to POS system processes and procedures when ringing sales and tendering correct change and receipts.
Kept store presentable with regular cleaning and organization.
08/2019 to CurrentRetail Sales AssociateTwin Liquors Lp | Lubbock, TX,
Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Helped customers by answering questions and locating merchandise.
Ringing up merchandize , answering phone calls, checking in merchandize and doing inventory.
Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
Followed company policies, rules and procedures to promote company goals and maintain safety.
Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
Calculated pricing, applied discounts and collected payments to process transactions.
Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
Generated brand awareness and positive product impressions to increase sales.
Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
07/2016 to 06/2019Administrative AssistantDocgo Inc. | Galveston, TX,
Organized and maintained filing and document management systems by coordinating, archiving and purging files.
Maintained inventory in supply closet to prevent shortages.
Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
Directed customer communication to appropriate department personnel.
Managed scheduling for staff, monitoring resource allocation to provide optimal coverage and service.
Planned events and department activities by acquiring venues, developing guest lists and organizing catering services.
Arranged travel and hotel accommodations for international and domestic business meetings and trips.
Prepared packages for shipment by generating packing slips and setting up courier deliveries.
Monitored attendance records by taking note of staff vacation time, sick days and personal days.
Tracked and submitted employee timesheets to accounting department for payroll processing.
11/2008 to 03/2015Family NannyChristine Gregg | City, STATE,
Prepared nutritious meals, cleaned laundry, and sanitized play areas.
Engaged with children to create nurturing, safe environments to promote emotional, social and intellectual growth.
Regulated children's schedules to balance rest, learning and play.
Aided with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health.
Followed routines to foster stability and structure in children's lives while parents were away.
Transported children to and from school, extra-curricular activities and play-dates.
Monitored playtime to prevent overuse of technology, television or other detrimental influences.
Minimized TV and mobile device time by engaging children with games and physical books.
Provided safe transportation to and from activities and events.
Went on family vacations to provide daily childcare services.
Coordinated after-school activities and transportation for practices and events.
Education and Training
Expected in 04/1990 to to High School Diploma | Urdaneta City National High School, Urdaneta City Philippines, GPA: Status -
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