Volunteer resume example with 4+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
Professional Summary
Diligent Phlebotomist bringing experience in clinical and laboratory settings. Technical competence in universal precautions, sterilization protocols, and all phlebotomy techniques. Team-oriented and skilled in customer satisfaction.
Skills
Operations support
Client relations strength
Relationship building
Sharps disposal
Proper storage procedures
Drawing blood/Preparing sendouts/micro
Biohazard waste disposal
Sanitation and sterilization
HIPPA
Organization
Working collaboratively
Time management
EPIC computer system
SOFT computer system
Outpatient experience
Inpatient Experience
Work History
Volunteer, 03/2017 to Current Coast Community College District – Costa Mesa, CA,
Volunteered with groups and organizations to help make measurable differences for program recipients.
Helped with office tasks including taking messages, scanning documents and answering phone inquiries.
Freed full-time employees up for more critical work by completing clerical tasks and office work.
Adhered to organization procedures and instructions to maintain safety for program participants and other workers.
Spoke with community organizations to boost outreach and highlight programs successes.
Met with other volunteers and program leaders to discuss new service opportunities.
Provided immediate responses to questions from volunteers.
Supported engaging, fun and smooth-running events by helping with organization and planning.
Worked with program supervisors to implement changes and better serve target groups.
Maintained clean, neat and operational facilities to serve all program needs.
Phlebotomy Intern, 06/2021 to 06/2021 Rush Copley Hospital – City, STATE,
Performed bedside tests like bleeding time tests and entered results into patient charts.
Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.
Accurately labeled vacutainer tubes with patient name, date and time of collection.
Organized daily work based on collection priority.
Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
Stocked phlebotomy cart or carrier with appropriate supplies.
Assembled tourniquets, needles and blood collection devices to prepare work trays.
Experience in both Inpatient/Outpatient settings
Obtained blood specimens by performing venipunctures and finger sticks
Tracked collected specimens by initialing, dating and noting times of collection.
Head Hostess, 09/2019 to 07/2020 Pazzi Di Pizza – City, STATE,
Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Answered customer questions about hours, seating and restaurant information.
Cultivated positive guest relations by managing information and orchestrating speedy seating.
Monitored seating area and checked restrooms every 10 minutes to keep spotless.
Assisted in preparing dining room for special upcoming functions, including decorating and generating and printing out special group menus using Microsoft Software.
Documented reservations, alerted servers and managers of large groups and prepared seating.
Informed servers of newly seated parties for speedy service.
Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
Party Manager, 09/2018 to 08/2019 Konow's Corn Maze – City, STATE,
Managed administrative logistics of events planning, including contract signing, fee collection, event booking and event promotions.
Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
Accurately calculated and processed expenses during and after events.
Executed on-time and under-budget project management on complex issues for senior leadership.
Organized, coordinated and deployed special events while focusing on delivering superior customer service.
Streamlined event efficiencies by accurately coordinating and managing customer itineraries.
Enhanced client satisfaction ratings by scheduling on-site service requests, managing show logistics and booth functionality needs to meet demands.
Worked closely with couples to meet wedding goals, maintain deadlines and resolve complaints or service issues.
Organized annual charity service days
Selected and ordered décor and event materials.
Mentored customer service, marketing, sales and accounting teams.
Coordinated schedules and timelines for all events.
Education
No Degree: Phlebotomy, Expected in College of DuPage - Glen Ellyn, IL GPA:
No Degree: Cognitive & Behavioral Neuroscience, Expected in Loyola University of Chicago - Chicago, IL GPA:
High School Diploma: , Expected in 05/2020 York Community High School - Elmhurst, IL, GPA:
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