Volunteer resume example with 4+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Diligent Phlebotomist bringing experience in clinical and laboratory settings. Technical competence in universal precautions, sterilization protocols, and all phlebotomy techniques. Team-oriented and skilled in customer satisfaction.

  • Operations support
  • Client relations strength
  • Relationship building
  • Sharps disposal
  • Proper storage procedures
  • Drawing blood/Preparing sendouts/micro
  • Biohazard waste disposal
  • Sanitation and sterilization
  • Organization
  • Working collaboratively
  • Time management
  • EPIC computer system
  • SOFT computer system
  • Outpatient experience
  • Inpatient Experience
Work History
Volunteer, 03/2017 to Current
Coast Community College DistrictCosta Mesa, CA,
  • Volunteered with groups and organizations to help make measurable differences for program recipients.
  • Helped with office tasks including taking messages, scanning documents and answering phone inquiries.
  • Freed full-time employees up for more critical work by completing clerical tasks and office work.
  • Adhered to organization procedures and instructions to maintain safety for program participants and other workers.
  • Spoke with community organizations to boost outreach and highlight programs successes.
  • Met with other volunteers and program leaders to discuss new service opportunities.
  • Provided immediate responses to questions from volunteers.
  • Supported engaging, fun and smooth-running events by helping with organization and planning.
  • Worked with program supervisors to implement changes and better serve target groups.
  • Maintained clean, neat and operational facilities to serve all program needs.
Phlebotomy Intern, 06/2021 to 06/2021
Rush Copley HospitalCity, STATE,
  • Performed bedside tests like bleeding time tests and entered results into patient charts.
  • Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
  • Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.
  • Accurately labeled vacutainer tubes with patient name, date and time of collection.
  • Organized daily work based on collection priority.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Assembled tourniquets, needles and blood collection devices to prepare work trays.
  • Experience in both Inpatient/Outpatient settings
  • Obtained blood specimens by performing venipunctures and finger sticks
  • Tracked collected specimens by initialing, dating and noting times of collection.
Head Hostess, 09/2019 to 07/2020
Pazzi Di PizzaCity, STATE,
  • Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Answered customer questions about hours, seating and restaurant information.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Monitored seating area and checked restrooms every 10 minutes to keep spotless.
  • Assisted in preparing dining room for special upcoming functions, including decorating and generating and printing out special group menus using Microsoft Software.
  • Documented reservations, alerted servers and managers of large groups and prepared seating.
  • Informed servers of newly seated parties for speedy service.
  • Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
Party Manager, 09/2018 to 08/2019
Konow's Corn MazeCity, STATE,
  • Managed administrative logistics of events planning, including contract signing, fee collection, event booking and event promotions.
  • Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
  • Accurately calculated and processed expenses during and after events.
  • Executed on-time and under-budget project management on complex issues for senior leadership.
  • Organized, coordinated and deployed special events while focusing on delivering superior customer service.
  • Streamlined event efficiencies by accurately coordinating and managing customer itineraries.
  • Enhanced client satisfaction ratings by scheduling on-site service requests, managing show logistics and booth functionality needs to meet demands.
  • Worked closely with couples to meet wedding goals, maintain deadlines and resolve complaints or service issues.
  • Organized annual charity service days
  • Selected and ordered décor and event materials.
  • Mentored customer service, marketing, sales and accounting teams.
  • Coordinated schedules and timelines for all events.
No Degree: Phlebotomy, Expected in
College of DuPage - Glen Ellyn, IL
No Degree: Cognitive & Behavioral Neuroscience, Expected in
Loyola University of Chicago - Chicago, IL
High School Diploma: , Expected in 05/2020
York Community High School - Elmhurst, IL,
  • Graduated with 3.8 GPA
  • Awarded Seal of Biliteracy in Italian
  • Member of Italian Honor Society
  • CPR certified
  • Seal of Biliteracy in Italian Language
Native or Bilingual

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Resume Overview

School Attended

  • College of DuPage
  • Loyola University of Chicago
  • York Community High School

Job Titles Held:

  • Volunteer
  • Phlebotomy Intern
  • Head Hostess
  • Party Manager


  • No Degree
  • No Degree
  • High School Diploma

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