Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Skills
Recordkeeping
Document management
Community service
Quality assurance controls
Emotional awareness
Troubleshooting
Crisis Management
Knowledge of state regulations
Community activities
Compassionate client care
Behavior redirection
Client documentation
Healthcare
Client safety and first aid
Nutrition
Case management experience
Care plan management
Housekeeping
Cash management experience
Client satisfaction
Medication administration
Meal preparation
Proper phone etiquette
Credit card payment processing
Customer relations
Conflict mediation
Process optimization
Shipping and receiving understanding
Promotional support
Product organization
Inbound and Outbound Calling
Store maintenance
High-energy attitude
Adaptive team player
Courteous demeanor
Quality control
Sales expertise
Experience
07/2020 to Current
VolunteerPga Tour – Boca Raton, FL,
Welcomed customers and answered questions.
Communicated needs and issues to appropriate supervisors for administrative action.
Adhered to high level of standards and values, and maintained professional demeanor.
Engaged with others successfully using strong verbal and written communication skills.
Kept facilities organized, clean and well-maintained to best meet program needs.
Educated customers on special pricing opportunities and company offerings.
Assisted customers in making payments on accounts and setting up payment plans.
Remained constantly aware of customer activity to ensure safe and secure shopping environment.
Assessed customer needs and upsold products and services to maximize sales.
06/2019 to 03/2020
Shift LeaderGiant Eagle, Inc. – Amherst, OH,
Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
Delegated tasks to employees and monitored activities and task completion.
Supervised, motivated and led employees to maintain productivity and customer service levels.
Upheld company standards and compliance requirements for operations and cleanliness.
Complied with company safety procedures, policies and regulations to promote safe working environment.
Positioned skilled staff in key areas throughout shift to optimize department productivity.
Coordinated shift-based inventory receiving, auditing and restocking.
Documented production levels, materials used and special incidents to keep management informed of daily activities.
Oversaw timely execution of promotions and marketing programs.
Managed and mentored three to five staff members.
Documented receipts, employee hours and inventory movements.
06/2018 to 10/2018
Direct Support ProfessionalMary T Inc. – Brooklyn Park, MN,
Maintained clean and well-organized environment for client happiness and safety.
Enhanced patient wellbeing by supporting participation in recreational activities.
Supervised medication administration, personal hygiene and other activities of daily living.
Tracked and reported clients' progress based on observations and conversations.
Followed care plan and directions to administer medications.
Developed strong and trusting rapport with patients to facilitate smooth, quality care.
Monitored client's well-being, safety and comfort under physician direction.
Documented current patient information to update vital signs, behaviors and eating habits.
Aided with mobility and independence for disabled individuals and continually monitored safety.
Documented client progress in charts and logbooks.
Improved patient outlook and daily living through compassionate care.
Served meals and assisted immobile or disabled individuals with eating.
Assisted client with personal hygiene, including bathing, dressing and diapering.
Built strong and trusting rapport with clients and loved ones.
Prepared food and helped patients eat to support healthy nutrition.
Monitored health and well-being of clients, including significant health changes.
Checked mail, shopped for groceries and handled bill payments.
Assisted patients with bladder and bowel needs by helping to restroom, diapering and transfers.
Cared for wounds by changing bandages, dressings and binders to promote healing.
Worked with patients and families to design meal, rehabilitation and other plans for long-term success.
Coached patients on personal at-home care, adjusting plans and schedules based on patient conditions, needs and overall health.
Assisted all patients with work experiences, closely monitoring conditions and safety.
08/2001 to 05/2010
Office AssistantSt Therese Home Of New Hope – Woodbury, MN,
Greeted visitors or callers daily to handle questions or direct to appropriate staff.
Documented and routed business correspondence to manage office paperwork.
Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow.
Collected payments, issued receipts and updated accounts to reflect new balances.
Made orders for new office supplies based on demand and budgetary restraints.
Offered diverse clerical support to office team members, including managing correspondence, answering telephone calls and tracking documentation.
Maintained business records by updating customer information.
Updated financial, customer and business records with accurate information each day, preventing data loss and keeping files current.
Dispersed incoming mail to correct recipients throughout office.
Monitored calendars and scheduled appointments based on availability and established load limits.
Routed agreements, contracts and invoices through signature process.
Education and Training
Expected in 06/2005
GED: Inver Hills Community College - Inver Grove Heights, MN GPA:
Expected in
Associate of Arts: Early Childhood Education Ridgewater College - Hutchinson, MN GPA:
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