Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

  • Recordkeeping
  • Document management
  • Community service
  • Quality assurance controls
  • Emotional awareness
  • Troubleshooting
  • Crisis Management
  • Knowledge of state regulations
  • Community activities
  • Compassionate client care
  • Behavior redirection
  • Client documentation
  • Healthcare
  • Client safety and first aid
  • Nutrition
  • Case management experience
  • Care plan management
  • Housekeeping
  • Cash management experience
  • Client satisfaction
  • Medication administration
  • Meal preparation
  • Proper phone etiquette
  • Credit card payment processing
  • Customer relations
  • Conflict mediation
  • Process optimization
  • Shipping and receiving understanding
  • Promotional support
  • Product organization
  • Inbound and Outbound Calling
  • Store maintenance
  • High-energy attitude
  • Adaptive team player
  • Courteous demeanor
  • Quality control
  • Sales expertise
07/2020 to Current
Volunteer Pga Tour Boca Raton, FL,
  • Welcomed customers and answered questions.
  • Communicated needs and issues to appropriate supervisors for administrative action.
  • Adhered to high level of standards and values, and maintained professional demeanor.
  • Engaged with others successfully using strong verbal and written communication skills.
  • Kept facilities organized, clean and well-maintained to best meet program needs.
  • Educated customers on special pricing opportunities and company offerings.
  • Assisted customers in making payments on accounts and setting up payment plans.
  • Remained constantly aware of customer activity to ensure safe and secure shopping environment.
  • Assessed customer needs and upsold products and services to maximize sales.
06/2019 to 03/2020
Shift Leader Giant Eagle, Inc. Amherst, OH,
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
  • Delegated tasks to employees and monitored activities and task completion.
  • Supervised, motivated and led employees to maintain productivity and customer service levels.
  • Upheld company standards and compliance requirements for operations and cleanliness.
  • Complied with company safety procedures, policies and regulations to promote safe working environment.
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Coordinated shift-based inventory receiving, auditing and restocking.
  • Documented production levels, materials used and special incidents to keep management informed of daily activities.
  • Oversaw timely execution of promotions and marketing programs.
  • Managed and mentored three to five staff members.
  • Documented receipts, employee hours and inventory movements.
06/2018 to 10/2018
Direct Support Professional Mary T Inc. Brooklyn Park, MN,
  • Maintained clean and well-organized environment for client happiness and safety.
  • Enhanced patient wellbeing by supporting participation in recreational activities.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Tracked and reported clients' progress based on observations and conversations.
  • Followed care plan and directions to administer medications.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Monitored client's well-being, safety and comfort under physician direction.
  • Documented current patient information to update vital signs, behaviors and eating habits.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Documented client progress in charts and logbooks.
  • Improved patient outlook and daily living through compassionate care.
  • Served meals and assisted immobile or disabled individuals with eating.
  • Assisted client with personal hygiene, including bathing, dressing and diapering.
  • Built strong and trusting rapport with clients and loved ones.
  • Prepared food and helped patients eat to support healthy nutrition.
  • Monitored health and well-being of clients, including significant health changes.
  • Checked mail, shopped for groceries and handled bill payments.
  • Assisted patients with bladder and bowel needs by helping to restroom, diapering and transfers.
  • Cared for wounds by changing bandages, dressings and binders to promote healing.
  • Worked with patients and families to design meal, rehabilitation and other plans for long-term success.
  • Coached patients on personal at-home care, adjusting plans and schedules based on patient conditions, needs and overall health.
  • Assisted all patients with work experiences, closely monitoring conditions and safety.
08/2001 to 05/2010
Office Assistant St Therese Home Of New Hope Woodbury, MN,
  • Greeted visitors or callers daily to handle questions or direct to appropriate staff.
  • Documented and routed business correspondence to manage office paperwork.
  • Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow.
  • Collected payments, issued receipts and updated accounts to reflect new balances.
  • Made orders for new office supplies based on demand and budgetary restraints.
  • Offered diverse clerical support to office team members, including managing correspondence, answering telephone calls and tracking documentation.
  • Maintained business records by updating customer information.
  • Updated financial, customer and business records with accurate information each day, preventing data loss and keeping files current.
  • Dispersed incoming mail to correct recipients throughout office.
  • Monitored calendars and scheduled appointments based on availability and established load limits.
  • Routed agreements, contracts and invoices through signature process.
Education and Training
Expected in 06/2005
Inver Hills Community College - Inver Grove Heights, MN
Expected in
Associate of Arts: Early Childhood Education
Ridgewater College - Hutchinson, MN

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School Attended

  • Inver Hills Community College
  • Ridgewater College

Job Titles Held:

  • Volunteer
  • Shift Leader
  • Direct Support Professional
  • Office Assistant


  • GED
  • Associate of Arts

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