Virtual Paralegal Resume Example Lane T. Burnett, PA

VIRTUAL PARALEGAL

Professional Summary

As a highly competent individual, I will bring a service-focused and hard-working attitude to this role. In my current position, I maintain an exceedingly functional and efficient virtual work environment as I handle paralegal responsibilities for Law Offices of Lane T. Burnett, PA. I have a knack for problem solving and work well independently with little oversight. I am organized, detail-oriented, and have superb legal research skills. I am a self-starter and excel at learn new procedures quickly. If considered as a new addition to your team, I hope to provide you with exceptional support.

Skills

Exceptional writer
Proficient in MS Office
Excellent Investigative and Reporting Skills
Legal Research
Organization
Bookkeeping
Writing emails

Document filing
Litigation Support
Conflict Resolution
Administrative support
Customer service
Relationship development
Answering emails

Work History

Virtual Paralegal, 04/2009 to Current
Lane T. Burnett, PA – Jacksonville, Florida

Managed billable hour tracking, payroll, client invoicing and schedules for a multiple attorney office.
Accurately handled data entry for clients into company-based software.
Coordinated trial exhibits by organizing materials, writing documentation and preparing digital materials and displays.
Created highly researched and articulate legal paperwork such as pleadings, contracts and briefs.
Mitigated legal team's workload by reviewing and evaluating legal documents, including discovery materials and contracts.
Implemented emergency procedures to save time and spearhead specific legal projects.
Conferred with clients and other involved parties to gather and track case information.
Assisted with client interviews and took meticulous notes for inclusion in reports.
Developed and coordinated training to maintain access to high-quality training materials.
Surpassed specific company objectives by cooperating with staff to implement project initiatives.
Conducted skip traces to obtain case participant information.
Adhered to privacy laws to avert possible information breaches and protect client data.
Communicated pertinent information to clients via phone, email and mail.
Drafted, signed and certified key legal documents for judicial review.
Conducted detailed client intakes and entered information into company database.

Virtual Administrative Assistant, 01/1993 to Current
The Law Office Of Janis M. Warren, Esquire – Orange Park, FL

Conferred with customers by telephone, chat or email to provide information or updates with case information
Completed administrative tasks by performing business correspondence, transcription and data entry.
Analyzed and compiled data to prepare comprehensive reports for management.
Managed electronic and paper filing systems by updating paperwork, maintaining documents and accurately recording information.
Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
Entered billing data into Timeslips system and updated customer contacts and information to keep records current.
Composed and proofread memos, letters and reports to verify error-free communication.
Performed research to collect and record data.
Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Transcribed and organized information to assist in preparing speeches and presentations.

Manager, 01/2000 to 01/2014
Yesterday's Social Club – Jacksonville, Florida

Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
Cross-trained existing employees to maximize team agility and performance.
Increased customer retention and satisfaction by closely monitored team member performance and assessing problematic practices.
Set and managed schedules to give proper coverage to required areas and meet customer service demands.
Evaluated employees' strengths and assigned tasks based upon experience and training.
Independently resolved customer concerns to correct problems and promote brand loyalty.
Determined customer needs.
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Verified cash and credit payments daily.
Greeted every guest with personable approach and provided knowledgeable service.

Education

Grant Writing, 05/2015
University of North Florida - Jacksonville, FL

Awarded Certificate of Completion

Advanced Paralegal Applications, 05/2013
Penn Foster Career School - Scranton, PA

Continuing education in legal studies

Career Diploma: Jacksonville Florida, 05/2008
Penn Foster Career School - Scranton, PA

Graduated with 4.0 GPA

Associate of Science: Legal, 05/2006
Florida State College At Jacksonville - Jacksonville, FL

Member of Phi Theta Kappa
Dean's List
Member of National Honor Society
Graduated with 4.0+ GPA
President's List

High School Diploma: 1991
Wolfson Senior High School - Jacksonville, FL

Resume Overview

Companies Worked For:

Lane T. Burnett, PA
The Law Office Of Janis M. Warren, Esquire
Yesterday's Social Club

School Attended

University of North Florida
Penn Foster Career School
Florida State College At Jacksonville
Wolfson Senior High School

Job Titles Held:

Virtual Paralegal
Virtual Administrative Assistant
Manager

Degrees

Grant Writing , 05/2015
Advanced Paralegal Applications , 05/2013
Career Diploma : Jacksonville Florida , 05/2008
Associate of Science : Legal , 05/2006
High School Diploma : 1991

Virtual Paralegal Resume Example

Resume Score: 80%

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