Virtual Paralegal Resume Example
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VIRTUAL PARALEGAL
Professional Summary
As a highly competent individual, I will bring a service-focused and hard-working attitude to this role. In my current position, I maintain an exceedingly functional and efficient virtual work environment as I handle paralegal responsibilities for Law Offices of Lane T. Burnett, PA. I have a knack for problem solving and work well independently with little oversight. I am organized, detail-oriented, and have superb legal research skills. I am a self-starter and excel at learn new procedures quickly. If considered as a new addition to your team, I hope to provide you with exceptional support.
Skills
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Work History
Virtual Paralegal, 04/2009 to Current
Hologic – Oregon , OH
Hologic – Oregon , OH
- Managed billable hour tracking, payroll, client invoicing and schedules for a multiple attorney office.
- Accurately handled data entry for clients into company-based software.
- Coordinated trial exhibits by organizing materials, writing documentation and preparing digital materials and displays.
- Created highly researched and articulate legal paperwork such as pleadings, contracts and briefs.
- Mitigated legal team's workload by reviewing and evaluating legal documents, including discovery materials and contracts.
- Implemented emergency procedures to save time and spearhead specific legal projects.
- Conferred with clients and other involved parties to gather and track case information.
- Assisted with client interviews and took meticulous notes for inclusion in reports.
- Developed and coordinated training to maintain access to high-quality training materials.
- Surpassed specific company objectives by cooperating with staff to implement project initiatives.
- Conducted skip traces to obtain case participant information.
- Adhered to privacy laws to avert possible information breaches and protect client data.
- Communicated pertinent information to clients via phone, email and mail.
- Drafted, signed and certified key legal documents for judicial review.
- Conducted detailed client intakes and entered information into company database.
Virtual Administrative Assistant, 01/1993 to Current
The Law Office Of Janis M. Warren, Esquire – City , STATE
The Law Office Of Janis M. Warren, Esquire – City , STATE
- Conferred with customers by telephone, chat or email to provide information or updates with case information
- Completed administrative tasks by performing business correspondence, transcription and data entry.
- Analyzed and compiled data to prepare comprehensive reports for management.
- Managed electronic and paper filing systems by updating paperwork, maintaining documents and accurately recording information.
- Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Entered billing data into Timeslips system and updated customer contacts and information to keep records current.
- Composed and proofread memos, letters and reports to verify error-free communication.
- Performed research to collect and record data.
- Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Transcribed and organized information to assist in preparing speeches and presentations.
Manager, 01/2000 to 01/2014
Yesterday's Social Club – City , STATE
Yesterday's Social Club – City , STATE
- Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
- Cross-trained existing employees to maximize team agility and performance.
- Increased customer retention and satisfaction by closely monitored team member performance and assessing problematic practices.
- Set and managed schedules to give proper coverage to required areas and meet customer service demands.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Independently resolved customer concerns to correct problems and promote brand loyalty.
- Determined customer needs.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Verified cash and credit payments daily.
- Greeted every guest with personable approach and provided knowledgeable service.
Education
Grant Writing, 05/2015
University of North Florida - City
University of North Florida - City
- Awarded Certificate of Completion
Advanced Paralegal Applications, 05/2013
Penn Foster Career School - City, State
Penn Foster Career School - City, State
- Continuing education in legal studies
Career Diploma: Jacksonville Florida, 05/2008
Penn Foster Career School - City, State
Penn Foster Career School - City, State
- Graduated with 4.0 GPA
Associate of Science: Legal, 05/2006
Florida State College At Jacksonville - City, State
Florida State College At Jacksonville - City, State
- Member of Phi Theta Kappa
- Dean's List
- Member of National Honor Society
- Graduated with 4.0+ GPA
- President's List
High School Diploma: 1991
Wolfson Senior High School - City
Wolfson Senior High School - City
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Resume Overview
School Attended
- University of North Florida
- Penn Foster Career School
- Florida State College At Jacksonville
- Wolfson Senior High School
Job Titles Held:
- Virtual Paralegal
- Virtual Administrative Assistant
- Manager
Degrees
- Grant Writing , 05/2015
Advanced Paralegal Applications , 05/2013
Career Diploma : Jacksonville Florida , 05/2008
Associate of Science : Legal , 05/2006
High School Diploma : 1991
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