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Virtual Paralegal Resume Example

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VIRTUAL PARALEGAL
Professional Summary

As a highly competent individual, I will bring a service-focused and hard-working attitude to this role. In my current position, I maintain an exceedingly functional and efficient virtual work environment as I handle paralegal responsibilities for Law Offices of Lane T. Burnett, PA. I have a knack for problem solving and work well independently with little oversight. I am organized, detail-oriented, and have superb legal research skills. I am a self-starter and excel at learn new procedures quickly. If considered as a new addition to your team, I hope to provide you with exceptional support.

Skills
  • Exceptional writer
  • Proficient in MS Office
  • Excellent Investigative and Reporting Skills
  • Legal Research
  • Organization
  • Bookkeeping
  • Writing emails
  • Document filing
  • Litigation Support
  • Conflict Resolution
  • Administrative support
  • Customer service
  • Relationship development
  • Answering emails
Work History
Virtual Paralegal, 04/2009 to Current
Hologic – Oregon , OH
  • Managed billable hour tracking, payroll, client invoicing and schedules for a multiple attorney office.
  • Accurately handled data entry for clients into company-based software.
  • Coordinated trial exhibits by organizing materials, writing documentation and preparing digital materials and displays.
  • Created highly researched and articulate legal paperwork such as pleadings, contracts and briefs.
  • Mitigated legal team's workload by reviewing and evaluating legal documents, including discovery materials and contracts.
  • Implemented emergency procedures to save time and spearhead specific legal projects.
  • Conferred with clients and other involved parties to gather and track case information.
  • Assisted with client interviews and took meticulous notes for inclusion in reports.
  • Developed and coordinated training to maintain access to high-quality training materials.
  • Surpassed specific company objectives by cooperating with staff to implement project initiatives.
  • Conducted skip traces to obtain case participant information.
  • Adhered to privacy laws to avert possible information breaches and protect client data.
  • Communicated pertinent information to clients via phone, email and mail.
  • Drafted, signed and certified key legal documents for judicial review.
  • Conducted detailed client intakes and entered information into company database.
Virtual Administrative Assistant, 01/1993 to Current
The Law Office Of Janis M. Warren, Esquire – City , STATE
  • Conferred with customers by telephone, chat or email to provide information or updates with case information
  • Completed administrative tasks by performing business correspondence, transcription and data entry.
  • Analyzed and compiled data to prepare comprehensive reports for management.
  • Managed electronic and paper filing systems by updating paperwork, maintaining documents and accurately recording information.
  • Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Entered billing data into Timeslips system and updated customer contacts and information to keep records current.
  • Composed and proofread memos, letters and reports to verify error-free communication.
  • Performed research to collect and record data.
  • Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Transcribed and organized information to assist in preparing speeches and presentations.
Manager, 01/2000 to 01/2014
Yesterday's Social Club – City , STATE
  • Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
  • Cross-trained existing employees to maximize team agility and performance.
  • Increased customer retention and satisfaction by closely monitored team member performance and assessing problematic practices.
  • Set and managed schedules to give proper coverage to required areas and meet customer service demands.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Independently resolved customer concerns to correct problems and promote brand loyalty.
  • Determined customer needs.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Verified cash and credit payments daily.
  • Greeted every guest with personable approach and provided knowledgeable service.
Education
Grant Writing, 05/2015
University of North Florida - City
  • Awarded Certificate of Completion
Advanced Paralegal Applications, 05/2013
Penn Foster Career School - City, State
  • Continuing education in legal studies
Career Diploma: Jacksonville Florida, 05/2008
Penn Foster Career School - City, State
  • Graduated with 4.0 GPA
Associate of Science: Legal, 05/2006
Florida State College At Jacksonville - City, State
  • Member of Phi Theta Kappa
  • Dean's List
  • Member of National Honor Society
  • Graduated with 4.0+ GPA
  • President's List
High School Diploma: 1991
Wolfson Senior High School - City
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

83Good
Resume Strength
  • Completeness
  • Formatting
  • Word choice
  • Measurable results
  • Strong summary
  • Typos

Resume Overview

School Attended

  • University of North Florida
  • Penn Foster Career School
  • Florida State College At Jacksonville
  • Wolfson Senior High School

Job Titles Held:

  • Virtual Paralegal
  • Virtual Administrative Assistant
  • Manager

Degrees

  • Grant Writing , 05/2015
    Advanced Paralegal Applications , 05/2013
    Career Diploma : Jacksonville Florida , 05/2008
    Associate of Science : Legal , 05/2006
    High School Diploma : 1991

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