(555) 432-1000 - - resumesample@example.com - -
I am an experienced professional seeking to enhance and further my career with a position in the healthcare world. My expertise in and passion for delivering high caliber customer service is a result of dedicating more than twelve years in the hospitality sector. This afforded me time to develop superior client engagement skills that, combined with the ability to work under extreme pressure in high output environments, has yielded a culturally competent and resilient character. I take honor in the position I devote myself to, with an understanding that loyalty, focus, and commitment will result in positive growth and longevity for both myself and the organization I become a part of. I am a motivated team player with leadership attributes that are certain to further develop as the healthcare sector itself continues to shift and become an integral part of everyday life. Drawer balancing Inventory management Garnish preparation Customer relations Safe alcohol service Drink preparation Decision making Time management Task prioritization Microsoft Word Inventory organization Detail oriented Written communication Order processing Customer Service Telephone Skills Communication Skills Work Area Maintenance Organizational Skills Multi Tasking Building Effective Relationships Inbound call management
|
|
Tend bar and bottle service in a high volume nightlife environment. As well as create crafted cocktails from the bar menu. Deliver sales for special events to increase sales and appeal to specific markets as well as promote weekly events and manage guest lists and table reservations for convention groups. Maintaining at all times a clean and friendly bar environment for guests and customers. Provide fast and friendly service to bar guests. Train new hires on drink specifications and company policies.
- Adhered to minimum age requirements for consumption of alcoholic beverages by checking identification.
- Promoted customer safety by maintaining current list of available ride services for inebriated customers.
- Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
- Prepared and served drinks to patrons following regular recipes Mixed ingredients such as soda, water, and sugar to prepare cocktails Anticipated guests' needs to decide if additional service was desired Operated register and verification machines Ordered required liquor and supplies Displayed bottled goods and glasses to make bar smart and presentable to guests Sliced and pitted fruit for garnishes Collected money and gave change for drinks served Cleaned and sanitized bar and equipment and replenished supplies Reorganized food and beverage serving procedures to become more efficient.
- Achieved sales quotas through consistently promoting high-profit items and daily specials. Ensured product temperature controls were met and maintained for quality and safety. Notified management of incidents involving excessive alcohol consumption or impaired condition of guests.
- Engaged guests with warm conversation, building bar loyalty, and encouraging repeat business.
- Maintained an efficient, successful bar by continuously cleaning, organizing, and restocking supplies.
- Kept customers coming back again and again by delivering exceptional service every time. Offered customers memorable experiences for important events such as weddings, birthdays, and receptions by smoothly handling all bartending needs.
- Handled 200+ guests per hour with good multitasking abilities and accurate drink preparations.
- Assisted with drink pairing for new and existing menu items for all beverage areas.
- Protected guests, staff, and the general public with consistent use of safe service standards. Ensured all liquor was properly secured before, during, and at the end of shift.
- Recommended ideal beers, liquors, and wines to meet specific guests' requirements. Operated cash registers and verified customer identification. Satisfied needs of bar, restaurant, and banquet customers with expertly prepared mixed drinks.
- Minimized complaints by keeping drinks full and delivering correct orders.
Kept dining areas presentable and customer-ready, quickly handling spills and resetting tables. - Served customers by going above-and-beyond to offer exceptional support for all needs.
- Developed solid relationships with staff, customers, and vendors.
Delivered exceptional guest relations by welcoming visitors warmly and offering immediate assistance. - Trained junior team members and mentored on important procedures.
- Maintained patient stability by checking vital signs and weight; testing urine; recording intake and output information.
- Executed stop-payment orders to prohibit the processing of disputed checks.
- Operated office equipment to print and collate statements and prepared for distribution.
- Helped patients by supporting personal hygiene and daily living needs; providing comfort, transportation, and vital sign monitoring.
- Reviewed patient accounts with the use of web tools, system applications, and hospital paper documents (an itemized bill, EOB's, UB92's, and payer contracts).
- Appealed for underpayment from insurance payers.
- Worked correspondence via phone, email, and paper mail.
- Filed and updated accounts with the use of spreadsheets and proper documentation.
- Performed the second validation of discrepancy reason code assigned by the discrepancy analyst.
- Read insurance contracts to determine if the claim is underpaid, overpaid, or paid correctly. Mailed statements, using postage meter to calculate proper postage.
- Communicated with customers to adjust accounts and answer inquiries. Updated office files daily and kept records organized.
- Prepared physical records and digital accounts for internal and external audits.
- Kept records accurately with proper coding and entry for all vendor invoices.
- Kept records current with daily transaction posting.
- CurrentVIP Bartender Green Valley Ranch Casino and Resort | Henderson , NV Tend bar and bottle service in a high volume nightlife environment. As well as create crafted cocktails from the bar menu. Deliver sales for special events to increase sales and appeal to specific markets as well as promote weekly events and manage guest lists and table reservations for convention groups. Maintaining at all times a clean and friendly bar environment for guests and customers. Provide fast and friendly service to bar guests. Train new hires on drink specifications and company policies.
Patient Analyst Hospital Corporation of America - Las Vegas, NV
Maintained full compliance with legal, health, and safety regulations. Maintained patient stability by checking vital signs and weight; testing urine; recording intake and output information. Executed stop-payment orders to prohibit the processing of disputed checks. Operated office equipment to print and collate statements and prepared for distribution. Helped patients by supporting personal hygiene and daily living needs; providing comfort, transportation, and vital sign monitoring. Reviewed patient accounts with the use of web tools, system applications, and hospital paper documents (an itemized bill, EOB's, UB92's, and payer contracts). Appealed for underpayment from insurance payers. Worked correspondence via phone, email, and paper mail. Filed and updated accounts with the use of spreadsheets and proper documentation. Performed the second validation of discrepancy reason code assigned by the discrepancy analyst. Read insurance contracts to determine if the claim is underpaid, overpaid, or paid correctly. Mailed statements, using postage meter to calculate proper postage. Communicated with customers to adjust accounts and answer inquiries. Updated office files daily and kept records organized. Prepared physical records and digital accounts for internal and external audits. Kept records accurately with proper coding and entry for all vendor invoices. Kept records current with daily transaction posting.
Centennial High School - Las Vegas, NV
Qualifications Currently hold valid alcohol education (TAM) card, Sheriff's card and Health card
College of Southern Nevada - Las Vegas, NV
- May 2022AAS Medical Sonography/Ultrasound College of Southern Nevada, Las Vegas, NV.
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy
Your data is safe with us
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.
Resume Overview
School Attended
- Patient Analyst Hospital Corporation of America
- Centennial High School
- College of Southern Nevada
Job Titles Held:
- VIP Bartender
- Bar
- Patient Account Analyst
Degrees
- High School Diploma
- Associate of Applied Science
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy