I am an experienced professional seeking to enhance and further my career with a position in the healthcare world. My expertise in and passion for delivering high caliber customer service is a result of dedicating more than twelve years in the hospitality sector. This afforded me time to develop superior client engagement skills that, combined with the ability to work under extreme pressure in high output environments, has yielded a culturally competent and resilient character. I take honor in the position I devote myself to, with an understanding that loyalty, focus, and commitment will result in positive growth and longevity for both myself and the organization I become a part of. I am a motivated team player with leadership attributes that are certain to further develop as the healthcare sector itself continues to shift and become an integral part of everyday life. Drawer balancing Inventory management Garnish preparation Customer relations Safe alcohol service Drink preparation Decision making Time management Task prioritization Microsoft Word Inventory organization Detail oriented Written communication Order processing Customer Service Telephone Skills Communication Skills Work Area Maintenance Organizational Skills Multi Tasking Building Effective Relationships Inbound call management
Tend bar and bottle service in a high volume nightlife environment. As well as create crafted cocktails from the bar menu. Deliver sales for special events to increase sales and appeal to specific markets as well as promote weekly events and manage guest lists and table reservations for convention groups. Maintaining at all times a clean and friendly bar environment for guests and customers. Provide fast and friendly service to bar guests. Train new hires on drink specifications and company policies.
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