Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Summary
Program Management | Cross-Geographical & Cultural Team Building | Strategic Business Development Global engineering and new product development executive with an MSE, MBA, and 15+ years international experience driving corporate profitability through agile program management, product development, and technology implementation. Seasoned change agent having successfully managed mergers, acquisitions and team transitions from a public corporation to private equity, and delivered global value turning around underperforming units. Skilled communicator with demonstrated ability to work cross-culturally through long-term expatriate assignments in Europe and Asia as well as direct responsibility for people and projects in India, South America, and Mexico
Core Qualifications
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Core Accomplishments
  • Utilized Kaizen, Six Sigma and Value Stream Mapping tools to redesign the new product development process for a 50% improvement in speed to market.
  • Re-organized new product development department to matrix organization with system integration, realizing 100% increase in project capacity with only a 30% increase in resources.
  • Drove relentless cost reduction technology initiatives, including $1MM savings for integrating alternative technology in existing compressor product.
  • Significantly improved worldwide engineering design efficiency through implementation of Product Lifecycle Management and Project Portfolio Management software.
  • Commercialized a patented new technology from concept through production, creating a new product with a 30% margin.
  • Achieved more than ten percentage point improvement in employee engagement and satisfaction scores during a two-year period as measured by employee survey.
  • Implemented pilot program for talent recognition, selection, and coaching, becoming new corporate standard.
Vice President & Managing Director, 07/2014 to Present
Morgan StanleySan Jose, CA,
  • Full P&L responsibilities for North and South America with 500+ employees.
  • Lead multi-site manufacturing operations, engineering, purchasing, quality, and product development for a global manufacturer with revenue in excess of $1.5B in B2B (Business to Business), direct to consumer, and dealer network sales.
  • Member of the Wacker Neuson Americas Advisory Board.
  • Increased standard margin of product portfolio over a two-year period, maintaining the bottom line through 30% downturn in sales.
  • Created and implemented customer quality audit system, improving overall product quality and warranty by 25% in one year.
  • Improved company-wide safety KPI's by over 50% through reduction of TRIR.
  • Developed five-year strategic planning and growth initiative to reach corporate EBIT and profitability guidelines for the Americas, including product portfolio assessment and long-term manufacturing and operations strategy, which has been adopted and is being implemented by the Executive Board.
  • Pioneered Lean Management process improvement program for all office and manufacturing facilities resulting in 20% increase in machine uptime and increased speed to market.
  • Launched new production facility in Sao Paulo, Brazil with customized product offerings to capitalize on local market opportunities.
  • Integrated six different engineering groups into one cohesive team improving efficiency and overall effectiveness.
  • Partnered with marketing to develop and bring to market new proprietary brand of lubricants for after-market sales.
  • Negotiated concessions in new three-year union contract to control costs and increase short-term labor flexibility.
  • Introduced new simulation techniques to the team, reducing physical prototype requirements and increasing speed to market.
  • Streamlined the product development process through best practices implementation including agile development, mind-mapping of process gaps, enhanced early concept customer evaluation, and competitive benchmarking.
  • Sourced and negotiated off-shore blended model of contract engineering for performance optimization and increased product development pace.
  • Overhauled new business development and change management practices, resulting in design, development and launch of new product 50% faster than any previous program.
  • Created logistics and material control department, establishing master scheduling, cycle counting and full physical inventory programs to effectively manage inventory.
Global Director, 01/2011 to 07/2014
  • Directed an international engineering team of over 100 associates across three continents with a budget in excess of $20MM.
  • Reporting to the President, I was an integral part of the four-person executive leadership team that spearheaded the $3.46B sale and acquisition of Sullair from UTC's Hamilton Sundstrand Industrials to the private equity partnership of Carlyle & BC Partners.
  • Led enterprise-wide development of product roadmap to achieve company-record sales.
  • Transformed engineering department processes to system engineering methodology to realize 100% "right-first-time" prototype product test results.
Global Director of Engineering, 10/2007 to 01/2011
  • Senior executive managing the Novi Sales & Technical Center as well as engineering departments in Grand Haven Michigan, India, Japan, and other global locations.
  • Implemented engineering long-term vision as well as developed corporate strategy, identified new business pursuits and customers.
  • Implemented $5MM cost saving initiative for alternative plastic materials.
  • Rescued critical customer relationship and technical confidence to maintain current business as well as win additional $20MM contract from international OEM.
  • Developed new non-automotive customer relationship resulting in $3MM contract.
  • Achieved over $500K savings through creative and innovative lean process improvements.
  • Successfully managed merger, downsizing and transition of 17 employees from Novi office to headquarters in Grand Haven, Michigan.
Group Director, 10/1998 to 10/2007
  • Global Tier One supplier to the automotive industry with manufacturing capabilities ranging from small injection molded parts to contract manufacturing for entire car and truck programs.
  • Previously held positions of Engineering Group Manager in Novi, Michigan, Program Manager in Warwick, England, and On-Site Engineering/Program Manager - Tokyo, Japan during my tenure.
  • Directed engineering, process technology, product development, and program management departments through multiple product launches for Chrysler, Honda, Toyota, Nissan, General Motors, Land Rover, and Jaguar.
  • Managed $570MM in program budgets.
  • Coordinated redundancy program according to U.K.
  • and European Union laws to consolidate business units into more efficient, profitable entity.
  • Awarded $120MM sales contract from Toyota working with Business Development team and Executive Director of Sales, enabling doubling of production facility.
  • Delivered numerous cost savings projects, such as cost avoidance of $2MM per year by decreasing weight of instrument panel, and earned "Go Fast" corporate award.
  • Introduced Toyota Production System and Toyota Way to UK team, improving product development and overall quality.
  • Implemented phase gate and program management system that became company standard across Europe to efficiently track program timelines, highlight underperforming programs, and create cross-functional continuity.
  • Won $150MM sales contract from Toyota that was previously awarded to a competitor due to superior performance and execution of another product line.
Program Manager, Product Design Engineer, 05/1993 to 10/1998
Release Engineer, Project Engineer, 06/1989 to 05/1993
Executive Management Program: , Expected in 2017
Technical University of Munich - TUM School of Management - ,
Executive Leadership Program: , Expected in 2012
University of Virginia - Darden School of Management - ,
Master of Business Administration: , Expected in 1995
The University of Michigan - School of Management - ,
Master of Science: Engineering / Industrial & Systems, Expected in 1995
The University of Michigan - Rackham Graduate School - ,
Bachelor of Science: Mechanical Engineering, Expected in May 1989
The Pennsylvania State University - ,
Professional Affiliations
Agile, automotive, B2B, BC, benchmarking, Budgeting, budgets, budget, Business Development, Business Planning & Strategy, change management, competitive, concept, cycle counting, equity, Executive Management, Fast, functional, German, in design, inventory, Japanese, Leadership, logistics, Director, managing, marketing, market, market sales, materials, office, win, Negotiation, enterprise, network, new business development, optimization, processes, process improvement, development of product, Product Development, improving product, Profit, Program Management, purchasing, quality, Reporting, safety, Sales, scheduling, simulation, Six Sigma, strategy, Strategic, strategic planning, system engineering, vision

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School Attended

  • Technical University of Munich - TUM School of Management
  • University of Virginia - Darden School of Management
  • The University of Michigan - School of Management
  • The University of Michigan - Rackham Graduate School
  • The Pennsylvania State University

Job Titles Held:

  • Vice President & Managing Director
  • Global Director
  • Global Director of Engineering
  • Group Director
  • Program Manager, Product Design Engineer
  • Release Engineer, Project Engineer


  • Executive Management Program
  • Executive Leadership Program
  • Master of Business Administration
  • Master of Science
  • Bachelor of Science

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