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Jessica Claire
Writer, Translator, Assistant
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Versatile Content Writer proficient in researching, writing and editing diverse content. Works with minimal input to produce engaging, authoritative and error-free work. Freelance Writer enthusiastic about writing engaging, compelling copy for diverse clients. Overall I'm a poised writer that will put my heart into everything I write for it is my passion and regardless of the topic I will give my absolute best to my work.

Skills
  • Verbal and written communication
  • Planning and Coordination
  • Written Communication
  • Interpersonal Communication
  • Data management
  • Good telephone etiquette
  • Multitasking abilities
  • Conflict resolution
  • Reading comprehension
  • Responsible
  • Microsoft Office
  • Google Docs
  • Proofreading
  • Research
  • Grammar usage
  • Editing
  • Creative writing
  • Marketing and advertising strategies
  • Editing and review
  • Unique content creation
  • Team contribution
  • Articulate communications
Work History
Vet Technician Assistant, 05/2019 - 08/2021
Sugar Bowl Ski Resort Norden, CA,
  • Gave clear and detailed communication to clients about medical treatment for their pets.
  • Detail Oriented to record vital information.
  • Completed basic and semi-skilled work with little or no oversight.
  • Inspected components, tested wiring and diagnosed system faults.
  • Maintained detailed and current records on customers, orders and assignments.
  • Answered owner animal health questions and advised on best care practices.
  • Recorded symptoms and documented medical observations to inform treatment decisions.
  • Greeted pet owners and went over available services, outlined costs and determined special needs of animals under care.
  • Assisted senior staff with performing basic exams and tests, including blood analyses and physical assessments.
  • Developed and facilitated community classes to provide information for pet owners while building hospital's reputation.
  • Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
Server, 06/2019 - 08/2019
Darden Restaurants, Olive Garden City, STATE,
  • Translated menu items in detail and answered any questions to both Spanish and English speaking customers.
  • Translated prices to Spanish-speaking clients when needed.
  • Detail oriented to ensure customer is pleased.
  • Able to work in fast pace environment and work vigorously.
  • Able to be independent and work by myself or as a team.
  • Communicated complex requests to kitchen team, playing key roles in satisfying selective clientele.
  • Communicated with back-of-house staff to deliver orders correctly.
  • Created positive first impressions to build loyalty in return guests.
  • Advised guests on combinations of food and drinks and accommodated reasonable requests and preferences.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Assisted in food preparation as directed while following instructions to meet specific dietary needs.
  • Maintained excellent standards of service by closely monitoring diner safety and meeting customer needs.
Spanish and English Speaking Hostess, 09/2016 - 10/2018
Acapulco Mexican Grill City, STATE,
  • Spoke Spanish to add to the Mexican Culture theme of the restaurant and to the native Spanish speaking customers.
  • Took to-go orders over the phone in fluent Spanish and fluent English depending on the customer's native language.
  • Communicated thoroughly to most coworkers who only spoke Spanish to ensure the customers are pleased and get what they ordered.
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Collected information from arriving customers to seat groups or place them on waitlist.
  • Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.

  • Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience.
  • Maintained customer satisfaction and increased drink sales by directing customers to bar area while waiting for tables.
Dairy Queen Crew Member, 05/2016 - 08/2016
Dairy Queen Grill & Chill City, STATE,
  • Reduced customer wait times by quickly operating customer window and sales register.
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
  • Performed shift change tasks each day to keep store neat and running smoothly.
  • Examined trays to check contents for required items and complete orders.
  • Prepared variety of foods according to customers' orders or supervisors' instructions by following approved procedures.
  • Received and processed customer payments and estimated and communicated wait times accurately.
  • Listened attentively to customer complaints or requests and resolved issues without need to escalate.
  • Worked well with teammates and accepted coaching from management team.
  • Assisted other team members to achieve goals.
  • Took orders, prepared meals and collected payments.
Kohl's Overnight Warehouse Associate, -
Kohl's City, STATE,
Education
Associate of Arts: English, Expected in 12/2022
-
Columbia State Community College - Columbia, TN
GPA:
  • Current major in English
  • Excellent skills in research and detailed writing
  • Use of strong and appropriate language in writing
  • Able to read and study large amounts of material in a short amount of time.
  • Able to prioritize projects and meet deadlines while keeping performance organized and professional.
  • Extra careful in double checking grammar, citations, and clarity while keeping readers interested.
  • Plan to continue my education at Middle Tennessee State University to pursue my bachelors in English.
  • Pursue challenges that will help me gain experience to learn and grow.

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Resume Overview

School Attended

  • Columbia State Community College

Job Titles Held:

  • Vet Technician Assistant
  • Server
  • Spanish and English Speaking Hostess
  • Dairy Queen Crew Member
  • Kohl's Overnight Warehouse Associate

Degrees

  • Associate of Arts

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