Jessica Claire
Writer, Translator, Assistant
- , , 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
Professional Summary
Versatile Content Writer proficient in researching, writing and editing diverse content. Works with minimal input to produce engaging, authoritative and error-free work. Freelance Writer enthusiastic about writing engaging, compelling copy for diverse clients. Overall I'm a poised writer that will put my heart into everything I write for it is my passion and regardless of the topic I will give my absolute best to my work.
Skills
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Work History
Vet Technician Assistant, 05/2019 - 08/2021
Sugar Bowl Ski Resort – Norden, CA,
Sugar Bowl Ski Resort – Norden, CA,
- Gave clear and detailed communication to clients about medical treatment for their pets.
- Detail Oriented to record vital information.
- Completed basic and semi-skilled work with little or no oversight.
- Inspected components, tested wiring and diagnosed system faults.
- Maintained detailed and current records on customers, orders and assignments.
- Answered owner animal health questions and advised on best care practices.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Greeted pet owners and went over available services, outlined costs and determined special needs of animals under care.
- Assisted senior staff with performing basic exams and tests, including blood analyses and physical assessments.
- Developed and facilitated community classes to provide information for pet owners while building hospital's reputation.
- Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
Server, 06/2019 - 08/2019
Darden Restaurants, Olive Garden – City, STATE,
Darden Restaurants, Olive Garden – City, STATE,
- Translated menu items in detail and answered any questions to both Spanish and English speaking customers.
- Translated prices to Spanish-speaking clients when needed.
- Detail oriented to ensure customer is pleased.
- Able to work in fast pace environment and work vigorously.
- Able to be independent and work by myself or as a team.
- Communicated complex requests to kitchen team, playing key roles in satisfying selective clientele.
- Communicated with back-of-house staff to deliver orders correctly.
- Created positive first impressions to build loyalty in return guests.
- Advised guests on combinations of food and drinks and accommodated reasonable requests and preferences.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Assisted in food preparation as directed while following instructions to meet specific dietary needs.
- Maintained excellent standards of service by closely monitoring diner safety and meeting customer needs.
Spanish and English Speaking Hostess, 09/2016 - 10/2018
Acapulco Mexican Grill – City, STATE,
Acapulco Mexican Grill – City, STATE,
- Spoke Spanish to add to the Mexican Culture theme of the restaurant and to the native Spanish speaking customers.
- Took to-go orders over the phone in fluent Spanish and fluent English depending on the customer's native language.
- Communicated thoroughly to most coworkers who only spoke Spanish to ensure the customers are pleased and get what they ordered.
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Collected information from arriving customers to seat groups or place them on waitlist.
- Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
- Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience.
- Maintained customer satisfaction and increased drink sales by directing customers to bar area while waiting for tables.
Dairy Queen Crew Member, 05/2016 - 08/2016
Dairy Queen Grill & Chill – City, STATE,
Dairy Queen Grill & Chill – City, STATE,
- Reduced customer wait times by quickly operating customer window and sales register.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
- Performed shift change tasks each day to keep store neat and running smoothly.
- Examined trays to check contents for required items and complete orders.
- Prepared variety of foods according to customers' orders or supervisors' instructions by following approved procedures.
- Received and processed customer payments and estimated and communicated wait times accurately.
- Listened attentively to customer complaints or requests and resolved issues without need to escalate.
- Worked well with teammates and accepted coaching from management team.
- Assisted other team members to achieve goals.
- Took orders, prepared meals and collected payments.
Kohl's Overnight Warehouse Associate, Kohl's – City, STATE,
Education
Associate of Arts: English, Expected in 12/2022
Columbia State Community College - Columbia, TN
Columbia State Community College - Columbia, TN
- Current major in English
- Excellent skills in research and detailed writing
- Use of strong and appropriate language in writing
- Able to read and study large amounts of material in a short amount of time.
- Able to prioritize projects and meet deadlines while keeping performance organized and professional.
- Extra careful in double checking grammar, citations, and clarity while keeping readers interested.
- Plan to continue my education at Middle Tennessee State University to pursue my bachelors in English.
- Pursue challenges that will help me gain experience to learn and grow.
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School Attended
- Columbia State Community College
Job Titles Held:
- Vet Technician Assistant
- Server
- Spanish and English Speaking Hostess
- Dairy Queen Crew Member
- Kohl's Overnight Warehouse Associate
Degrees
- Associate of Arts
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