Vacation Planning Counselor Resume Example
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VACATION PLANNING COUNSELOR
Professional Summary
To continue to pursue a dedicated and professional career in the Vacation Ownership industry through timely
resolution of affairs for both external and internal customers
Experience
Vacation Planning Counselor, 01/2014 － CurrentCompany Name － City, State
- assist owners with product knowledge
- book owner reservations & collect annual HOA dues
- provide alternatives to best utilize product
- create urgency for future travel plans
- assist with clarifying owner issues and concerns
- follow up with owners on need be basis
- maintain all department SPI's and goals
- effective communication with internal departments for greatest possible owner outcome
- maintain up to date knowledge on products and policies
Vacation Counselor, 01/2011 － 01/2013Company Name － City, State
Accomplishments
- 2007- Westgate Resorts- promoted to Owner Relations Lead within 6 months employment
- 2007- Westgate Resorts- consistent 5 Star Performance for full 6 months
- 2008- Westgate Resorts-employee of the quarter
- 2010- Westgate Resorts- lead performer in Mortgage Payout Campaign $350K collected in one month
- 2012- Wyndham Resorts- ratings of 100% on Owner Surveys for 4 consecutive months
- 2014-current- over 15 large drops accumalated for heart & soul
- 2017- exceeded in both heart & soul and nuts & bolt month of March
Education and Training
PresentValencia College － City, State
2007Westgate Real Estate Academy － City, State-Certificate of completion
2005Oak Ridge High School － City, State-High School Diploma
Skills
Supervising, Microsoft Word (excel spreadsheet and power points) and 14 years of timeshare experience
Additional Information
- PERSONAL: quick learner, self motivated and goal orientated, personable and reliable, team player and ability to motivate others, and ability to adapt quickly to new environments and responsibilities.
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Resume Overview
School Attended
- Valencia College
- Westgate Real Estate Academy
- Oak Ridge High School
Job Titles Held:
- Vacation Planning Counselor
- Vacation Counselor
Degrees
