Livecareer-Resume
Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Skillful Utility Worker accustomed to stocking supplies, removing trash and operating equipment safely and efficiently. Team-oriented and reliable with punctual nature and good communication skills. Diligent, consistent and resourceful. i am also a Friendly Cashier offering more than 3 years of retail experience. Organized and enthusiastic with expertise in accurately processing payments and maintaining high levels of customer satisfaction in all interactions, my cash register system skills and proven commitment to store cleanliness and safety are determined to lead and promote high levels of customer service and engagement efforts. Focused customer relations professional skilled in lead generation, customer relationship development and sales. Accomplished in providing unsurpassed support to demanding customers. Offering 3 years of experience in related roles, as well as passion for improving service delivery, enhancing knowledge and exceeding expectations.

Skills
  • Stocking and replenishing
  • Merchandising expertise
  • Sales training
  • Relationship Building
  • Dining area cleanliness
  • Cash register operation
  • Communication skills
  • Loss prevention
  • Excellent people skills
  • Adapt to diverse groups
  • Problem-solving skills
  • Cash register operations
  • Merchandising understanding
  • Multi-tasking strength
  • Cash Handling
  • Customer assistance
  • Liquor law compliance
  • Payment collection
  • Refunds and exchanges
  • Cash drawer management
  • Bagging and packaging
  • Guest inquiries
  • Cleaning procedures
  • Cleaning and sanitizing
  • Coupons and gift cards
  • Money handling
  • Product restocking
  • Checkout consistency
  • Bagging assistance
  • Spirit, wine and beer expertise
  • Maintaining store appearance
  • Store merchandise stocking
  • Heavy lifting
  • Cleanliness
  • Question responses
Work History
10/2018 to 01/2020
Utility Dart Container Of Michigan Lithonia, GA,
  • Collected and disposed of trash and debris.
  • Kept work area clean, neat and well-stocked to maximize productivity.
  • Increased safety and efficiency through designing and adhering to detailed work schedules.
  • Operated cash register for cash, check and credit card transactions with accuracy.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Restocked, arranged and organized merchandise in front counter to drive product sales.
  • Answered questions about store policies and concerns to support positive customer experiences.
08/2019 to 12/2019
Utility Dart Container Of Michigan North Aurora, IL,
  • Collected and disposed of trash and debris.
  • Kept work area clean, neat and well-stocked to maximize productivity.
  • Increased safety and efficiency through designing and adhering to detailed work schedules.
  • Operated cash register for cash, check and credit card transactions with accuracy.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Restocked, arranged and organized merchandise in front counter to drive product sales.
  • Answered questions about store policies and concerns to support positive customer experiences.
04/2018 to 07/2019
Host Kisco Senior Living, Llc Cary, NC,
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.
  • Documented reservations and communicated changes to guests using the pos system provided.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Assisted FOH and BOH staff with preparing for events, coordinating smooth execution to maximize guest satisfaction.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Planned and executed 10-20-guest parties by organizing menus, spaces and special requests.
  • Managed in-person and telephone guest inquiries, customer service requests and reservation bookings.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Assisted in preparing dining room for special upcoming functions, including decorating and generating and printing out special group menus
  • Routinely supported other areas of restaurant as requested, including answering telephones for other staff members.
  • Recorded available tables after seating each party
  • Answered customer questions about hours, seating and food information (like gluten free meals).
  • Took reservations, answered customer questions and informed of accurate wait times.
  • Took information about guests' party size, led to seating, offered menus and grabbed drinks and helped servers with trays.
  • Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Monitored seating area and checked restrooms every 15min-25 min to keep spotless as much as i could
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
04/2015 to 09/2015
Gardener Caliva Chula Vista, CA,
  • Enhanced visibility and improved shapes of trees and bushes with proper pruning.
  • Provided upkeep to residential work sites, including hedge and shrub trimming.
  • Mulched gardens, placed sod and adjusted soils to provide optimal growth potential.
  • Rearranged planting beds and flower gardens seasonally.
  • Mixed and sprayed fertilizers, herbicides and insecticides onto shrubs, trees and grass to maintain soil fertility and defend against weeds and insects.
  • Trimmed greenery, shrubs and hedges to maintain uniform appearance.
  • Followed planned landscaping designs to determine locations for sod, sown grass, flowers and foliage.
  • Planted bulbs, trees, bushes and flowers for residential and commercial clients.
  • Used shears, pruners and chainsaws to prune and trim hedges and shrubs.
  • Performed multiple landscaping tasks, including planting, watering, mulching and edging.
  • Removed and disposed of plant debris from work sites to keep areas safe and well-organized.
  • Removed overgrowth, hazards and debris from common pathways to improve usability.
  • Installed stonework according to landscape design plan and client specifications.
  • Arranged winter decorations, including holiday lights, wreaths and garlands.
Education
Expected in
GED:
Adult Education (GED) - Walled Lake, MI,
GPA:

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Resume Overview

School Attended

  • Adult Education (GED)

Job Titles Held:

  • Utility
  • Utility
  • Host
  • Gardener

Degrees

  • GED

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