LiveCareer-Resume

utility resume example with 12+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Sociable serving skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in maintaining clean and orderly tables, making personalized menu recommendations and managing closing duties such as reconciling cash drawers and restocking items to prepare for following shift.

Skills
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Experience
Utility, 10/2020 to 02/2021
Dart Container Of MichiganUrbana, IL,
  • Completed detailed inspections on shingle machine equipment to check safety and functionality.
  • Kept detailed records of available and functioning equipment and alerted manager of issues and discrepancies.
  • Identified problems during daily work inspections and addressed concerns.
  • Maintained performance by cleaning and l lubrication catchers and components.
  • Inspected and maintained facilities to maximize cleanliness and support upkeep targets.
Server, 02/2018 to 12/2019
New Castle Hotels LlcLexington, KY,
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Provided exceptional service to customers per day at establishment.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Greeted newly seated guests quickly and efficiently.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Prepared and served cold, hot and beverages to guests.
Server, 05/2001 to 01/2012
New Castle Hotels LlcShelton, CT,
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Provided exceptional service to all customers per day at establishment.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Prepared salads, apprnish stations to assist kitchen staff.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Greeted newly seated guests quickly and efficiently.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Reviewed identification for patrons before serving alcoholic drinks.
  • Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
  • Sent orders to kitchen staff by pos.
  • Prepared and served cold, hot and beverages to guests.
  • Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
  • Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Processed customers' payments and provided receipts.
  • Rearranged tables and chairs, located or rolled extra silverware and fill salt and pepper shakers to prepare for large groups.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Planned and prepared workflow schedules, delegating tasks for 25-member team.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
  • Set up for events with up to [Number] attendees, preparing serving and appetizer trays and setting tables.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Walked among tables and refilled water and beverage glasses or took orders for more drinks and food.
Education and Training
Bachelor of Science: Human Services, Expected in to Post University - Waterbury, CT
GPA:

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Resume Overview

School Attended

  • Post University

Job Titles Held:

  • Utility
  • Server
  • Server

Degrees

  • Bachelor of Science

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