Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Dedicated to maintaining full stocks of clean dishes and utensils to meet expected customer needs. Safety- and team-oriented with organized and efficient approach to handling simultaneous tasks. Seek challenging new role with opportunity to advance in fast-paced kitchen environment. Motivated kitchen worker ready to build foundation in food service. Eager to learn all kitchen roles and contribute to team success. Dependable, reliable and hardworking with basic cleaning, sanitizing and stock management skills.

  • Organizational strengths
  • Kitchen equipment use
  • Multitasking abilities
  • Restocking skills
Work History
Utility Dishwasher, 10/2019 to 04/XXX0
Guest Services, Inc.Boulder City, NV,
  • Boosted team efficiency by keeping kitchen areas organized, clean and properly sanitized.
  • Washed equipment, surfaces, refrigerators and other areas and applied sanitizing chemicals.
  • Troubleshot equipment malfunctions and completed minor repairs to keep equipment functioning.
  • Stepped into additional roles during busy times to boost coverage of important stations.
  • Worked with chemicals such as detergent, rinse agents and sanitizers to protect customer health.
  • Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
  • Scraped, washed and efficiently restacked dishware, utensils and glassware to keep kitchen ready for customer demands.
  • Maintained proper temperatures, behaviors and controls to meet or exceed health department standards.
  • Oversaw incoming deliveries, including unboxing supplies, shelving stock and rotating items.
  • Increased machine efficiency by scraping and pre-washing dishes.
  • Used Easy off sprayer to loosen food residue and enhance cleaning.
  • Moved items from main storage areas to easily accessible small fridge, freezers and containers to support kitchen staff efficiency.
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars and supply cupboards.
  • Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
  • Loaded more than 1,000 glasses, silverware and dishes into dishwasher each shift, running average of 1,000 loads per day.
  • Washed and sanitized dirty dishes by hand and by using dishwasher.
  • Gently moved glassware, crystal and other delicate items to prevent breakage.
  • Cleared, washed and stacked all plates, dining utensils and trays quickly and without breaking.
Stock Clerk, 10/2019 to 01/XXX0
Lineage LogisticsForest Grove, OR,
  • Stocked merchandise, clearly labeling items, arranging according to size or color and preparing attractive displays.
  • Calculated correct order totals, updated accounts and maintained detailed records for inventory management.
  • Accepted delivered packages, verified products and checked delivery totals to keep system records current and accurate.
  • Blocked and faced products on displays and shelves in accordance with company policy.
  • Managed timely and effective replacement of damaged or missing products.
  • Greeted customers and directed to requested products.
  • Removed all debris and packaging from boxes and separated for recycling or disposal.
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues.
  • Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Checked and pulled defective or expired products from shelves.
  • Attended and participated in sales meetings to stay abreast of current offers and product issues.
  • Conducted inventory and restocked items throughout day.
  • Recorded information, shortages and discrepancies to keep records current and accurate.
  • Placed special customer orders for custom or special order merchandise.
  • Maintained effective team member communication.
  • Applied proper safety procedures in warehouse, stockroom and store and immediately informed management of safety concerns.
  • Conducted periodic inventory inspections and reported out-of-stock items.
  • Answered customer questions and provided detailed product information.
  • Assisted maintenance team with organizing and cleaning warehouse, stockroom and store near shift close.
  • Demonstrated strong communication skills and understanding of packing slip processing requirements.
  • Organized warehouse and stockroom areas using forklift and pallet jacks.
  • Maintained fitness in order to move merchandise efficiently and safely.
  • Bent, lifted, opened, and moved 75 products weighing up to 100 pounds
Retail Sales Associate, 02/2019 to 09/2019
J&P CyclesOrmond Beach, FL,
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
  • Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.
  • Completed setup, breakdown and product preparation for promotional displays and in-store demonstrations.
  • Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
  • Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
  • Assisted customers with locating and choosing merchandise in any store department.
  • Opened and closed store independently when needed and prepared nightly bank drop for manager.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Energized and motivated in performing sales floor activities including merchandising and selling.
  • Helped customers manage large purchases by collecting items from shelves and storage locations.
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
  • Approached browsing customers to initiate conversations to determine buying preferences.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Drove team revenue totals by bringing in over $1,000 in sales.
  • Employed strategic tactics such as cross-selling and upselling to drive sales.
  • Performed stocking and informed management of low inventory quickly.
  • Generated brand awareness and positive product impressions to increase sales.
  • Reported to work early, checked low inventory, and learned sales or special offerings.
  • Up-sold and cross-sold products effectively, driving sales and increasing revenue.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
  • Cultivated customer loyalty, promoted repeat customers and improved sales.
  • Displayed merchandise by arranging in appealing and orderly way to boost sales.
  • Greeted customers entering store and promoted sales or special programs.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
  • Actively engaged customers to provide general assistance and information on store merchandise.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Provided excellent customer service to cultivate loyalty and satisfaction.
  • Stocked merchandise, clearly labeling items, arranging according to size or color and preparing attractive displays.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Demonstrated items to customers and created customer awareness, interest and sales.
  • Circulated assigned areas of sales floor to identify customer service opportunities and maintain condition of displays.
  • Educated customers on promotions to enhance sales.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Fielded questions and solved problems by informing customers of current promotions and store policies.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Trained new associates on cash register operations including opening, conducting customer transactions and balancing drawer.
  • Contributed to design and setup of merchandise displays promoting key products, creating aesthetically pleasing arrangements to attract customer attention.
  • Trained in loss prevention, visual merchandising and general sales skills.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Issued receipts and processed refunds, credits, or exchanges.
  • Prioritized helping customers over completing other routine tasks in store.
Coffee Barista, 10/2017 to 02/2019
Bluestone LaneStudio City, CA,
  • Created over 100 drinks in average shifts with consistently positive customer satisfaction scores.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
  • Learned every menu preparation and numerous off-label drinks to meet all customer needs.
  • Maintained supply levels in counter and customer areas to meet typical demands.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Developed and implemented updating training programs for 15 employees.
  • Memorized recipes for 40 specialty coffee beverages and seasonal offerings.
  • Created original artwork for specials board display daily.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Developed and demonstrated skillful and creative latte art to engage customers.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Complied with standards for merchandising, stocking and storing product.
  • Educated coworkers and customers about new products.
  • Provided in-depth information to customers on beverage preparation and offered samples of latest brews.
  • Prioritized drink requests while managing interruptions.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Maintained regular and consistent attendance and punctuality.
  • Cultivated ability to recall customers' names and address each by name.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
  • Constantly expanded personal knowledge of coffee styles and varieties.
  • Educated staff by sharing knowledge and expertise of coffees, teas and merchandise.
  • Engendered customer loyalty by remembering personal preferences and allergy information.
High School Diploma: , Expected in 06/2019
Charles Herbert Flowers High School - Springdale, MD

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School Attended

  • Charles Herbert Flowers High School

Job Titles Held:

  • Utility Dishwasher
  • Stock Clerk
  • Retail Sales Associate
  • Coffee Barista


  • High School Diploma

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