unofficial secretary resume example with 1 years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :

Personable worker with experience using exceptional relationship-building abilities to create positive relations among clients, staff and management. well-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Well versed in finding resources and schedule management.

  • Filing experience
  • Prioritization and time management
  • Recordkeeping and bookkeeping
  • Calendar management
  • Scheduling and calendar management
Unofficial Secretary, 10/2020 to Current
Sage DiningQuincy, MA,
  • Received and routed incoming calls and correspondence to promote timely communication.
  • Created agendas, meeting notes and other documents to enhance collaborative process.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Revised and maintained master calendar for client appointments.
  • Checked office supplies stock and placed orders to maintain levels.
  • Coordinated communications, including taking calls, responding to emails and interfacing with clients.
  • Composed, proofread and distributed clean and professional business correspondence and internal team communications.
  • Drafted and corrected professional business letters, internal memoranda and less formal email communication.
  • Fostered productivity by coordinating itinerary and scheduling appointments.
Cashier, 05/2020 to 10/2020
Towne Park Ltd.Scranton, PA,
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Received payments for fast food items and issued receipts.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Inspected items for damage and obtained replacements for customers.
  • Operated cash register, collected payments and provided accurate change.
  • Monitored sales events, added new merchandise and rang up purchases.
  • Increased sales [Number]% by suggesting specific purchases to customers.
  • Assisted manager's with completing end-of-day counts and securing funds to prevent loss or theft.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Resolved issues with cash registers, card scanners and printers.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Scanned customer purchases, supporting transactions to streamline sales process.
Ice Cream Scooper, 08/2020 to 09/2020
Scoops Ice Cream And SuchCity, STATE,
  • Served and scooped ice cream, following sizing specifications.
  • Cleaned and organized all areas, including utensil and napkins station and restroom facilities.
  • Assembled and prepared ice cream-based drinks, following recipes to produce consistent products.
  • Maintained cleanliness of showcase, lobby and patio area, remaining attentive to trash, tables and chairs.
  • Memorized seasonal menu options and flavors to provide customers with updated information on new items and offerings.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Restocked ice cream disposable supplies, glass serving dishes and utensils.
  • Provided information to customers regarding ice cream flavors, ingredients and nutritional information.
  • Offered samples of new ice cream flavors to guests, promoting new flavors, special combinations and upselling to more expensive selections such as sundaes, waffle cones and special toppings.
  • Greeted guests pleasantly, discussing specialty flavors and answering allergen concerns.
  • Informed shift leaders or management of any obstacles or issues during each shift.
  • Memorized menu items, identifying allergens to streamline service to customers.
  • Upsold products to customers and made recommendations based on staff and customer experience.
  • Assisted management with inventory and ordering supplies to provide uninterrupted sales.
  • Suggested new flavors and special offers to management based upon customer input.
  • Cleaned counters, tables and fountain equipment thoroughly to keep sanitary, following quality checkpoints.
  • Leveraged product knowledge to make recommendations for indecisive customers.
  • Created eye-appealing, delicious-tasting ice cream treats to keep customers coming back.
Education and Training
High School Diploma: , Expected in 06/2019 to North Surry High School - Mount Airy, NC
  • I got accepted into the 4-H honor Club,which is a club for outstanding individuals in 4-H that show great amounts of skill in Leadership,communicative skills,citizen ship and community service.
  • I helped create a 4-H club for under privileged youth in my community.
  • I put forth over 150 hours of community service in 4-H in the summer of 2019.
  • I painted 82 rocks for the kindness project.
  • I have received countless awards for presentations,art projects,talent acts and food dishes during my time in 4-H.
  • I helped put together 10,000 meals for hungry children during a state 4-H conference.
  • I taught children ages 5 to 16 several programs about geology,party planning,gardening,Improv and arts and crafts.

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Resume Overview

School Attended

  • North Surry High School

Job Titles Held:

  • Unofficial Secretary
  • Cashier
  • Ice Cream Scooper


  • High School Diploma

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