Unofficial Secretary Resume Example Quality Pest Control

UNOFFICIAL SECRETARY

Summary

Personable worker with experience using exceptional relationship-building abilities to create positive relations among clients, staff and management. well-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Well versed in finding resources and schedule management.

Skills

Filing experience
Prioritization and time management
Recordkeeping and bookkeeping

Calendar management
Scheduling and calendar management

Experience

Quality Pest ControlMount Airy, NCUnofficial Secretary10/2020 to Current

Received and routed incoming calls and correspondence to promote timely communication.
Created agendas, meeting notes and other documents to enhance collaborative process.
Oversaw office inventory by restocking supplies and submitting purchase orders.
Revised and maintained master calendar for client appointments.
Checked office supplies stock and placed orders to maintain levels.
Coordinated communications, including taking calls, responding to emails and interfacing with clients.
Composed, proofread and distributed clean and professional business correspondence and internal team communications.
Drafted and corrected professional business letters, internal memoranda and less formal email communication.
Fostered productivity by coordinating itinerary and scheduling appointments.

McDonald'sMount Airy, NCCashier05/2020 to 10/2020

Assisted with purchases, locating items and signing up for rewards programs.
Received payments for fast food items and issued receipts.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Inspected items for damage and obtained replacements for customers.
Operated cash register, collected payments and provided accurate change.
Monitored sales events, added new merchandise and rang up purchases.
Increased sales [Number]% by suggesting specific purchases to customers.
Assisted manager's with completing end-of-day counts and securing funds to prevent loss or theft.
Welcomed customers, offering assistance to help find necessary store items.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Promoted specific item options to drive sales and achieve add-on purchases.
Learned roles of other departments to provide coverage and keep store operational.
Resolved issues with cash registers, card scanners and printers.
Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Scanned customer purchases, supporting transactions to streamline sales process.

Scoops Ice cream and suchMount Airy, NCIce Cream Scooper08/2020 to 09/2020

Served and scooped ice cream, following sizing specifications.
Cleaned and organized all areas, including utensil and napkins station and restroom facilities.
Assembled and prepared ice cream-based drinks, following recipes to produce consistent products.
Maintained cleanliness of showcase, lobby and patio area, remaining attentive to trash, tables and chairs.
Memorized seasonal menu options and flavors to provide customers with updated information on new items and offerings.
Minimized customer wait times by efficiently taking and filling large volume of orders each day.
Restocked ice cream disposable supplies, glass serving dishes and utensils.
Provided information to customers regarding ice cream flavors, ingredients and nutritional information.
Offered samples of new ice cream flavors to guests, promoting new flavors, special combinations and upselling to more expensive selections such as sundaes, waffle cones and special toppings.
Greeted guests pleasantly, discussing specialty flavors and answering allergen concerns.
Informed shift leaders or management of any obstacles or issues during each shift.
Memorized menu items, identifying allergens to streamline service to customers.
Upsold products to customers and made recommendations based on staff and customer experience.
Assisted management with inventory and ordering supplies to provide uninterrupted sales.
Suggested new flavors and special offers to management based upon customer input.
Cleaned counters, tables and fountain equipment thoroughly to keep sanitary, following quality checkpoints.
Leveraged product knowledge to make recommendations for indecisive customers.
Created eye-appealing, delicious-tasting ice cream treats to keep customers coming back.

Education and Training

High School Diploma06/2019North Surry High School, Mount Airy, NC

Accomplishments

I got accepted into the 4-H honor Club,which is a club for outstanding individuals in 4-H that show great amounts of skill in Leadership,communicative skills,citizen ship and community service.
I helped create a 4-H club for under privileged youth in my community.
I put forth over 150 hours of community service in 4-H in the summer of 2019.
I painted 82 rocks for the kindness project.
I have received countless awards for presentations,art projects,talent acts and food dishes during my time in 4-H.
I helped put together 10,000 meals for hungry children during a state 4-H conference.
I taught children ages 5 to 16 several programs about geology,party planning,gardening,Improv and arts and crafts.

Resume Overview

Companies Worked For:

Quality Pest Control
McDonald's
Scoops Ice cream and such

School Attended

North Surry High School

Job Titles Held:

Unofficial Secretary
Cashier
Ice Cream Scooper

Degrees

High School Diploma 06/2019

Unofficial Secretary Resume Example

Resume Score: 80%

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