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Uniformed Business Office Manager Resume Example

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UNIFORMED BUSINESS OFFICE MANAGER
Professional Summary
To obtain a position in the Health Information Management profession in which my career related experience, education, and skilled knowledge would help to fully optimize reimbursement and finances of a facility.
Skills
  • Strong presentation skills
  • Analytical thinker
  • Supervisory training
  • Quality improvement competency
  • Knowledge of Medicaid statutes and regulations
  • Independent judgment and decision making
  • Exceptional communication skills
  • Quick learner
  • MS Windows proficient
  • Microsoft Access 2013
  • ICD-10 (International Classification of Disease Systems)
  • Billing and collection procedures expert
  • Medical terminology expert
  • Hospital inpatient and outpatient records
  • HCPCS Coding Guidelines
Work History
Uniformed Business Office Manager, 01/2011 to Current
Dept. of Defense U.S. Navy – NASWI, 3475 N Saratoga, Oak Harbor, WA 98278
  • Skillfully developed departmental goals, objectives, standard of performance, policies and procedures. Consistently complied with applicable laws and regulations and ensured facility adhered to Medicare and Medicaid regulations.  Interpreted and communicated new or revised standard of operations to staff.
  • Oversaw private and MCR billing, accounts payable and accounts receivable and verified that proper procedures were followed.  
  • Developed and achieved financial and growth goals.
  • Encouraged creative thinking, problem solving, and empowerment as part of the facility management group to improve morale and teamwork.
  • Investigated, provided and submitted information to Data Quality Department about special incidents, events and data discrepancies.
  • Identified process improvements in the day-to-day functioning of the department.
  • Participated in facility surveys and inspections made by authorized governmental agencies.
  • Initiated audit process to evaluate thoroughness of documentation and maintenance of facility standards.
  • Created and maintained computerized record management systems to record and process data and generate reports.
Medical Documentation Auditor/Trainer, 10/2005 to 01/2011
Naval Hospital Oak Harbor – Whidbey Island, WA
  • Primary function is to provide guidance and functional expertise to improve coding accuracy, conducts quality assurance assessments, prepares reports and metric to monitor accuracy and assess quality.
  • Provides initial and on-going training in ICD9-CM and CPT for providers and ancillary services staff.
  • Assists medical staff with complex coding scenarios by ensuring that the classification coding is complete and accurate to include documentation and template management.
  • Responsible for recommending and monitoring the coding practices of the MTF and assists with the development of policies, procedures and training on matters concerning inpatient and outpatient coding.
  • Experienced in the following software systems
Health Information Management Instructor, 01/1999 to 10/2005
Western Technical Institute WTI – El Paso, TX
  • Anatomy & Physiology, Body Works, Medical and Insurance Terminology.
  • ICD-9-CM, CPT, HCPCS, Merck Manual, and PDR.
  • Posting of charges, payments, and adjustments to accounts receivable journals.
  • Preparation of appeals for denied claims and resubmission of delinquent claims for Medicare, Medicaid, and third party carriers.
  • Abstract information from medical records to identify diseases processes and related procedures in order to obtain proper reimbursement.
  • Medical office administration
N/A, NAS
Education
Associate of Applied Science: Health Informatic and Information Management, Current
Shoreline Community College - Shoreline, WA

  • Coursework in Healthcare Information Technology
1 2014
Skagit Community College Shoreline Community College - Whidbey Island, WA
Graduated with CMA certification, Completed CCS-P and CCS Certification: 1 1990
WTI El - Paso, TX
Graduated with basic studies Specialized Training ACCESS, Microsoft Office, Prevention of Unauthorized Commitments, Privacy Awareness Training, Introduction to Accounting and Finance, DoD Information Assurance Awareness Training, HIPAA, Travel Card Program, Certificate of Leadership, Community Recipient of Certificate of Appreciation, July 18, 2014 and June 2009: 1 1986
El Paso High School - El Paso, TX
GPA: NAVMED West 2008 Excellence in Coding Award. Took part in the Whidbey Relay for Life which took place on June 6-7, 2008. While employed at WTI, I provided Customized Training for Texas Tech University at El Paso, TX. NAVMED West 2008 Excellence in Coding Award. Took part in the Whidbey Relay for Life which took place on June 6-7, 2008. While employed at WTI, I provided Customized Training for Texas Tech University at El Paso, TX.
Certifications
CCS-P
CCS
Skills
10-key calculator, Accounting, accounts receivable, Auditing, automation, basic, billing, CCS-P, CMS, CPT, data management, documentation, editing, Finance, financial, financial management, financial planning, forms, functional, funds, government, ICD-9, Insurance, Leadership, Medical Manager, meetings, ACCESS, Microsoft Access, Microsoft Office, Office, Windows 2000, Works, MSA, NAS, Naval, office administration, policies, processes, Coding, quality, quality assurance, research
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Resume Overview

Companies Worked For:

  • Dept. of Defense U.S. Navy
  • Naval Hospital Oak Harbor
  • Western Technical Institute WTI
  • NAS

School Attended

  • Shoreline Community College
  • Skagit Community College Shoreline Community College
  • WTI El
  • El Paso High School

Job Titles Held:

  • Uniformed Business Office Manager
  • Medical Documentation Auditor/Trainer
  • Health Information Management Instructor
  • N/A

Degrees

  • Associate of Applied Science : Health Informatic and Information Management , Current
    1 2014
    Graduated with CMA certification, Completed CCS-P and CCS Certification : 1 1990
    Graduated with basic studies Specialized Training ACCESS, Microsoft Office, Prevention of Unauthorized Commitments, Privacy Awareness Training, Introduction to Accounting and Finance, DoD Information Assurance Awareness Training, HIPAA, Travel Card Program, Certificate of Leadership, Community Recipient of Certificate of Appreciation, July 18, 2014 and June 2009 : 1 1986

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