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uhg benefits advocate resume example with 4+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Hardworking Head Cashier offering 3+ years of experience in retail. Solid team player with upbeat, positive attitude and commitment to providing excellent customer service. Proficient in scanning goods and collecting payments, resolving complaints and training newly hired cashiers. Friendly multitasker with in-depth knowledge of POS system operations.

Skills
  • Loss prevention
  • Merchandise stocking
  • Store opening and closing
  • Security monitoring
  • Hard-working
  • Training and coaching
  • Payment processing
  • Able to lift up to 25 pounds
  • Merchandising
  • Cash register operation
  • Returns and exchanges
  • Cash drawer balancing
  • Training and mentoring
  • Merchandise restocking
  • Customer assistance
  • ID verification
  • Credit and cash transactions
  • Customer greeting
  • Coin counting
Experience
UHG BENEFITS ADVOCATE, 04/2020 - Current
Otg New York, NY,
  • Provided assistance to plan participants by explaining benefits information to ensure educated selections.
  • Reviewed employee enrollments to verify accuracy, inputting information into company database.
  • Monitored data integrity and confidentiality by observing strict regulations and procedures.
  • Maintained employee benefits programs and informed employees of benefits by studying and assessing benefit needs and trends.
  • Organized and verified enrollment and benefits documents.
  • Responded to member questions regarding plan benefits and provisions.
Cashier Team Lead, 02/2018 - 03/2019
Otg Flushing, NY,
  • Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
  • Scanned, priced and bagged customer groceries quickly to keep lines moving.
  • Complied with cash handling procedures to meet regional cashier variance policy.
  • Assisted with training new cashiers and customer service team members to increase speed of onboarding.
  • Cleaned and stocked front end areas, including register changing tapes and ribbons.
  • Applied proper tare procedures when ringing up scalable items to maintain accurate pricing.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Developed training and mentoring procedures to keep team member performance strong and optimized for store needs.
  • Resolved issues with cash registers, card scanners and printers.
  • Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from all staff.
  • Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Maintained work area in clean and neat manner.
  • Kept store operations efficient and tasks current by carrying out daily store opening, closing and shift change actions in full.
  • Properly verified customer identification for alcohol or tobacco purchases.
Cashier Team Lead, 08/2015 - 09/2017
Dollar Tree City, STATE,
  • Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
  • Assisted with training new cashiers and customer service team members to increase speed of onboarding.
  • Scanned, priced and bagged customer groceries quickly to keep lines moving.
  • Complied with cash handling procedures to meet regional cashier variance policy.
  • Cleaned and stocked front end areas, including register changing tapes and ribbons.
  • Applied proper tare procedures when ringing up scalable items to maintain accurate pricing.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
  • Developed training and mentoring procedures to keep team member performance strong and optimized for store needs.
  • Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from all staff.
  • Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
Cashier, Dressing Room Organizer , 11/2016 - 02/2017
Old Navy City, STATE,
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Monitored sales events, added new merchandise and rang up purchases.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Resolved issues with cash registers, card scanners and printers.
  • Assisted customers with account updates, new service additions and promotional offers.
Education and Training
High School Diploma: , Expected in
-
Vista Ridge High School - Colorado Springs, CO
GPA:
Status -

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Resume Overview

School Attended

  • Vista Ridge High School

Job Titles Held:

  • UHG BENEFITS ADVOCATE
  • Cashier Team Lead
  • Cashier Team Lead
  • Cashier, Dressing Room Organizer

Degrees

  • High School Diploma

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